9 Ratings
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Score 7.2 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Continuum Command, a ConnectWise solution

Before the merger, I'd have likely rated them a 9. But I think it's smart to be pessimistic about the tool at the moment. Not that the end result won't be great, but I believe people would be better off on a more stable tool if they have to pick/change right this minute. Once ConnectWise has had Continuum Command for a few years and all the dust has settled, this product will likely shoot back up in recommendations.
Anonymous | TrustRadius Reviewer

Micro Focus AppPulse Suite

From my point of view, when we are working with a medium package project, this Micro Focus AppPulse Suite is very useful and effective at finding problems in our activities and codes and isolating them. But when we are working on large-size projects or backend performances, it works slowly to detect issues.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
7.4
Application monitoring
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
7.0
Database monitoring
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
6.0
Threshold alerts
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
8.0
Predictive capabilities
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
8.0
Application performance management console
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
7.0
Collaboration tools
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
8.0
Out-of-the box templates to monitor applications
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
7.0
Application dependency mapping and thresholding
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
7.0
Virtualization monitoring
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
8.0
Server availability and performance monitoring
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
7.0
Server usage monitoring and capacity forecasting
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
8.0
IT Asset Discovery
Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
8.0

Pros

Continuum Command, a ConnectWise solution

  • Server monitoring and notification
  • Desktop Patch management
  • Network operation center (NOC) support for projects and issue resolution
  • Internal Help Desk options
Dale Bradford | TrustRadius Reviewer

Micro Focus AppPulse Suite

  • Monitoring user web activities from the user's point of view.
  • Gives status details as clear dashboard formats.
Anonymous | TrustRadius Reviewer

Cons

Continuum Command, a ConnectWise solution

  • Better reporting.
  • Patching can still use some help.
Rob Rotundo | TrustRadius Reviewer

Micro Focus AppPulse Suite

  • It's getting slow when we work with large projects.
  • At first it's hard to find some features.
Anonymous | TrustRadius Reviewer

Support Rating

Continuum Command, a ConnectWise solution

No score
No answers yet
No answers on this topic

Micro Focus AppPulse Suite

Micro Focus AppPulse Suite 8.0
Based on 1 answer
Overall the support is good. Most of the hard situations passed smoothly because of the support team.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Continuum Command, a ConnectWise solution

Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate.Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
Anonymous | TrustRadius Reviewer

Micro Focus AppPulse Suite

No answers on this topic

Return on Investment

Continuum Command, a ConnectWise solution

No answers on this topic

Micro Focus AppPulse Suite

  • With effective dashboard, it describes everything easily.
  • Easy to setup and have some difficulties to handle.
Anonymous | TrustRadius Reviewer

Pricing Details

Continuum Command, a ConnectWise solution

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Micro Focus AppPulse Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Continuum Command, a ConnectWise solution
6.7
Micro Focus AppPulse Suite
7.0

Support Rating

Continuum Command, a ConnectWise solution
Micro Focus AppPulse Suite
8.0

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