What users are saying about
Top Rated
52 Ratings
8 Ratings
Top Rated
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

RFP360

In my opinion, RFP360 is well suited for any mid-to-large-scale RFP/Search project. It is probably overkill for smaller, less extensive projects, and time required for setup might outweigh any potential efficiencies.
Rick Harris | TrustRadius Reviewer

Feature Rating Comparison

Proposal Creation & Organization

Coupa
RFP360
9.0
Proposal templates
Coupa
RFP360
8.3
Proposal content library updates
Coupa
RFP360
9.2
Guided proposal creation
Coupa
RFP360
8.8
Searchable proposal database
Coupa
RFP360
9.8

Proposal Collaboration & Workflow

Coupa
RFP360
9.5
RFP management & response
Coupa
RFP360
9.8
Proposal collaboration & approval
Coupa
RFP360
9.6
User permissions/proposal editing controls
Coupa
RFP360
9.5
Sales proposal workflow
Coupa
RFP360
9.3
Proposal automation user interface
Coupa
RFP360
9.3

Proposal Delivery

Coupa
RFP360
9.7
Proposal content tracking
Coupa
RFP360
9.7

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

RFP360

  • Sleek, modern design
  • Fast to use
  • Efficient
  • CSM team walking you through steps
  • Upload past RFPs to pick and pull
Francesco Gioeli | TrustRadius Reviewer

Cons

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

RFP360

  • Handle PowerPoint Templates
  • Detect duplicates before saved
  • Nothing else
Lawrence Kaiser | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

RFP360

I was not involved in the process of selecting RFP360 for our firm, so I am largely unfamiliar with competitors. I am, however, quite pleased with RFP360 as a user, and am confident that my colleagues who were responsible for making the decision were thorough and discerning.
Rick Harris | TrustRadius Reviewer

Return on Investment

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

RFP360

  • Quicker RFP turnaround time leads to money saved.
  • Better RFP responses lead to more closed business.
  • Better team alignment lead leads to high efficiency.
Josh Davis | TrustRadius Reviewer

Screenshots

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RFP360

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Add comparison