CrossKnowledge Learning Suite is a cloud based learning management solution (LMS). The solution is customizable and includes a built-in authentication protocol. It is designed to integrate with content formats such as SCORM and AICC. CrossKnowledge is a Wiley Global brand.
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Saba Cloud
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Saba Cloud is a talent management suite which includes performance management, succession planning, learning management, planning, and recruiting. The vendor intends the cloud-based platform to be highly scalable to enable continuous corporate employee development.
CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.
CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
Skills Management - Saba has allowed us to set specific expectations for employees based upon their role, and this has clarified the skill requirements for employees.
Goal Management - With Saba, managers can easily create goals aligned up to senior leadership, and then work with their direct reports to create supporting goals.
Learning Management - Using Saba's built-in Smart Lists, assigning compliance training is a simple process that used to be a challenge in our former LMS.
As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
It is immensely difficult to set up learning events and managing invitations to learners
Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
Typically customers that acquire a Saba solution rarely move away. There are reasons and "legends" behind this. The investment is significant. Time and money are required to make the engine go smoothly. But once it runs at full capacity, it doesn't stop! Professional Services are extremely competent and able to close implementation gaps quickly.
As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.
For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.
Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.
It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful.
