What users are saying about
Top Rated
24 Ratings
12 Ratings
Top Rated
24 Ratings
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Score 9.2 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    SEO

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    7.6

    Searchmetrics

    76%
    Searchmetrics Suite ranks higher in 8/8 features

    Keyword analysis

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Backlink management

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    SERP ranking tracking

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Page grader

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Competitive analysis

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Site audit / diagnostics

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Site recommendations

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Task management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    SEO Channels

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    7.0

    Searchmetrics

    70%
    Searchmetrics Suite ranks higher in 4/4 features

    Local SEO

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Social SEO

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Mobile SEO

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Global SEO

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    SEO Platform & Account Management

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    9.0

    Searchmetrics

    90%
    Searchmetrics Suite ranks higher in 2/2 features

    Multi-domain support

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Integration with web analytics tools

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Attribute Ratings

    • Crownpeak Digital Quality Management (DQM) is rated higher in 1 area: Likelihood to Renew
    • Searchmetrics Suite is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    Crownpeak DQM

    89%
    13 Ratings
    10.0

    Searchmetrics

    100%
    3 Ratings

    Likelihood to Renew

    9.6

    Crownpeak DQM

    96%
    2 Ratings
    3.0

    Searchmetrics

    30%
    1 Rating

    Usability

    8.3

    Crownpeak DQM

    83%
    12 Ratings

    Searchmetrics

    N/A
    0 Ratings

    Availability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Searchmetrics

    N/A
    0 Ratings

    Performance

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Searchmetrics

    N/A
    0 Ratings

    Support Rating

    8.7

    Crownpeak DQM

    87%
    12 Ratings

    Searchmetrics

    N/A
    0 Ratings

    Online Training

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Searchmetrics

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Searchmetrics

    N/A
    0 Ratings

    Product Scalability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Searchmetrics

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak DQM

    If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
    Harrie Vermeulen | TrustRadius Reviewer

    Searchmetrics

    Searchmetrics does a great job when doing optimization of your content and keywords. It is less appropriate when doing off page optimization like backlinks.
    Christiaan Bollen | TrustRadius Reviewer

    Pros

    Crownpeak DQM

    • Ensures quality and consistency of content implementation across distributed teams and markets.
    • Quick and easy content updates across global digital ecosystems.
    • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
    Andy Wood | TrustRadius Reviewer

    Searchmetrics

    • Large database of companies and search terms to compare with our site.
    • In the research section, we are able to do research on an unlimited number of sites/keywords
    • Paid and Organic search research all in one place to make research and performance comparisons a lot easier
    Anonymous | TrustRadius Reviewer

    Cons

    Crownpeak DQM

    • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
    • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
    • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
    • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
    Charles Adams | TrustRadius Reviewer

    Searchmetrics

    • Social media visibility
    • Facebook
    • Twitter
    Guido Marchal | TrustRadius Reviewer

    Pricing Details

    Crownpeak DQM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Searchmetrics

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Crownpeak DQM

    Crownpeak DQM 9.6
    Based on 2 answers
    We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
    Harrie Vermeulen | TrustRadius Reviewer

    Searchmetrics

    Searchmetrics 3.0
    Based on 1 answer
    We are currently using an agency and do not need Searchmetrics services at this time. If we do need research metrics in the future, we will probably go with them. The only deterrent is that we got suckered into an additional year with them because we were a few days late on opting out of the auto-renew. Although I was very upset about getting stuck an extra year paying for services I do not need, that is probably the only issue I have with the company, so if you can avoid that, it's a pretty good product.
    Anonymous | TrustRadius Reviewer

    Usability

    Crownpeak DQM

    Crownpeak DQM 8.3
    Based on 12 answers
    I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
    Anonymous | TrustRadius Reviewer

    Searchmetrics

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Haven't had issues accessing the dashboard when needed.
    Joel Macaluso | TrustRadius Reviewer

    Searchmetrics

    No score
    No answers yet
    No answers on this topic

    Performance

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    No issues with speed and performance
    Joel Macaluso | TrustRadius Reviewer

    Searchmetrics

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Crownpeak DQM

    Crownpeak DQM 8.7
    Based on 12 answers
    Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
    Nick Spragg | TrustRadius Reviewer

    Searchmetrics

    No score
    No answers yet
    No answers on this topic

    Online Training

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Product is straight-forward but the training was helpful and beneficial
    Joel Macaluso | TrustRadius Reviewer

    Searchmetrics

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Ensure that you are ready with a solid process to address issues
    Joel Macaluso | TrustRadius Reviewer

    Searchmetrics

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crownpeak DQM

    Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

    Araceli Carrasco | TrustRadius Reviewer

    Searchmetrics

    We originally selected Searchmetrics because we got more bang for our buck. On the research end, we could do unlimited searches without the cost of the service going up. As for the historical data, we could store more trending data and do deeper research than we could with the competitor. The monthly fee was almost half (if i remember correctly, but it's been a few years) of what what we were paying before with a competitor.
    Anonymous | TrustRadius Reviewer

    Scalability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    haven't had issues accessing when needed.
    Joel Macaluso | TrustRadius Reviewer

    Searchmetrics

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Crownpeak DQM

    • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
    • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
    • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
    Anonymous | TrustRadius Reviewer

    Searchmetrics

    • It had a positive impact on the ROI. As the websites rank better the revenue raised.
    • Searchmetrics Suite is an expensive product, it is too expensive for small websites.
    Christiaan Bollen | TrustRadius Reviewer

    Screenshots

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