What users are saying about
Top Rated
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 24 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
SEO
Crownpeak DQM
Feature Set Not Supported
N/A

7.6
Searchmetrics
76%
Searchmetrics Suite ranks higher in 8/8 features
Searchmetrics Suite ranks higher in 8/8 features
Keyword analysis
N/A
0 Ratings

9.0
90%
2 Ratings
Backlink management
N/A
0 Ratings

4.0
40%
2 Ratings
SERP ranking tracking
N/A
0 Ratings

9.0
90%
2 Ratings
Page grader
N/A
0 Ratings

8.0
80%
2 Ratings
Competitive analysis
N/A
0 Ratings

7.0
70%
2 Ratings
Site audit / diagnostics
N/A
0 Ratings

8.0
80%
2 Ratings
Site recommendations
N/A
0 Ratings

8.0
80%
2 Ratings
Task management
N/A
0 Ratings

8.0
80%
2 Ratings
SEO Channels
Crownpeak DQM
Feature Set Not Supported
N/A

7.0
Searchmetrics
70%
Searchmetrics Suite ranks higher in 4/4 features
Searchmetrics Suite ranks higher in 4/4 features
Local SEO
N/A
0 Ratings

7.0
70%
2 Ratings
Social SEO
N/A
0 Ratings

6.0
60%
2 Ratings
Mobile SEO
N/A
0 Ratings

7.0
70%
2 Ratings
Global SEO
N/A
0 Ratings

8.0
80%
2 Ratings
SEO Platform & Account Management
Crownpeak DQM
Feature Set Not Supported
N/A

9.0
Searchmetrics
90%
Searchmetrics Suite ranks higher in 2/2 features
Searchmetrics Suite ranks higher in 2/2 features
Multi-domain support
N/A
0 Ratings

9.0
90%
2 Ratings
Integration with web analytics tools
N/A
0 Ratings

9.0
90%
2 Ratings
Attribute Ratings
- Crownpeak Digital Quality Management (DQM) is rated higher in 1 area: Likelihood to Renew
- Searchmetrics Suite is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
Crownpeak DQM
89%
13 Ratings

10.0
Searchmetrics
100%
3 Ratings
Likelihood to Renew
9.6
Crownpeak DQM
96%
2 Ratings

3.0
Searchmetrics
30%
1 Rating
Usability
8.3
Crownpeak DQM
83%
12 Ratings

Searchmetrics
N/A
0 Ratings
Availability
9.1
Crownpeak DQM
91%
1 Rating

Searchmetrics
N/A
0 Ratings
Performance
9.1
Crownpeak DQM
91%
1 Rating

Searchmetrics
N/A
0 Ratings
Support Rating
8.7
Crownpeak DQM
87%
12 Ratings

Searchmetrics
N/A
0 Ratings
Online Training
9.1
Crownpeak DQM
91%
1 Rating

Searchmetrics
N/A
0 Ratings
Implementation Rating
9.1
Crownpeak DQM
91%
1 Rating

Searchmetrics
N/A
0 Ratings
Product Scalability
9.1
Crownpeak DQM
91%
1 Rating

Searchmetrics
N/A
0 Ratings
Likelihood to Recommend
Crownpeak DQM
If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
Subject Matter Expert (SME)
PhilipsHealth, Wellness and Fitness, 10,001+ employees
Searchmetrics
Searchmetrics does a great job when doing optimization of your content and keywords. It is less appropriate when doing off page optimization like backlinks.
SEO Expert & Founder
BoljoroMarketing and Advertising, 1-10 employees
Pros
Crownpeak DQM
- Ensures quality and consistency of content implementation across distributed teams and markets.
- Quick and easy content updates across global digital ecosystems.
- Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
Director & Co-founder
Renegade AgencyMarketing & Advertising, 11-50 employees
Searchmetrics
- Large database of companies and search terms to compare with our site.
- In the research section, we are able to do research on an unlimited number of sites/keywords
- Paid and Organic search research all in one place to make research and performance comparisons a lot easier

Verified User
Manager in Marketing
Hospitality Company, 201-500 employeesCons
Crownpeak DQM
- It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
- There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
- Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
- It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
Software Engineer
Murphy Oil USA IncorporatedRetail, 5001-10,000 employees
Searchmetrics
- Social media visibility
SEO Specialist
Buro N11Marketing and Advertising, 11-50 employees
Pricing Details
Crownpeak DQM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Searchmetrics
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Crownpeak DQM
Crownpeak DQM 9.6
Based on 2 answers
We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
Subject Matter Expert (SME)
PhilipsHealth, Wellness and Fitness, 10,001+ employees
Searchmetrics
Searchmetrics 3.0
Based on 1 answer
We are currently using an agency and do not need Searchmetrics services at this time. If we do need research metrics in the future, we will probably go with them. The only deterrent is that we got suckered into an additional year with them because we were a few days late on opting out of the auto-renew. Although I was very upset about getting stuck an extra year paying for services I do not need, that is probably the only issue I have with the company, so if you can avoid that, it's a pretty good product.

Verified User
Manager in Marketing
Hospitality Company, 201-500 employeesUsability
Crownpeak DQM
Crownpeak DQM 8.3
Based on 12 answers
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.

Verified User
Executive in Corporate
Internet Company, 1-10 employeesSearchmetrics
No score
No answers yet
No answers on this topic
Reliability and Availability
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
Haven't had issues accessing the dashboard when needed.
Partner, Development Services
iMedia incInternet, 11-50 employees
Searchmetrics
No score
No answers yet
No answers on this topic
Performance
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
No issues with speed and performance
Partner, Development Services
iMedia incInternet, 11-50 employees
Searchmetrics
No score
No answers yet
No answers on this topic
Support Rating
Crownpeak DQM
Crownpeak DQM 8.7
Based on 12 answers
Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
Digital Content Manager
Atlanta GroupFinancial Services, 501-1000 employees
Searchmetrics
No score
No answers yet
No answers on this topic
Online Training
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
Product is straight-forward but the training was helpful and beneficial
Partner, Development Services
iMedia incInternet, 11-50 employees
Searchmetrics
No score
No answers yet
No answers on this topic
Implementation Rating
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
Ensure that you are ready with a solid process to address issues
Partner, Development Services
iMedia incInternet, 11-50 employees
Searchmetrics
No score
No answers yet
No answers on this topic
Alternatives Considered
Crownpeak DQM
Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.
Software Development Analyst
Mercury Insurance Services, LLC/AIS InsuranceInformation Services, 1001-5000 employees
Searchmetrics
We originally selected Searchmetrics because we got more bang for our buck. On the research end, we could do unlimited searches without the cost of the service going up. As for the historical data, we could store more trending data and do deeper research than we could with the competitor. The monthly fee was almost half (if i remember correctly, but it's been a few years) of what what we were paying before with a competitor.

Verified User
Manager in Marketing
Hospitality Company, 201-500 employeesScalability
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
haven't had issues accessing when needed.
Partner, Development Services
iMedia incInternet, 11-50 employees
Searchmetrics
No score
No answers yet
No answers on this topic
Return on Investment
Crownpeak DQM
- When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
- Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
- The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.

Verified User
Manager in Marketing
Financial Services Company, 1001-5000 employeesSearchmetrics
- It had a positive impact on the ROI. As the websites rank better the revenue raised.
- Searchmetrics Suite is an expensive product, it is too expensive for small websites.
SEO Expert & Founder
BoljoroMarketing and Advertising, 1-10 employees