Cvent Event Management
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Top Rated
384 Ratings
Cvent Event Diagramming
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Top Rated
59 Ratings

Cvent Event Management

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Top Rated
384 Ratings
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Score 8.4 out of 100

Based on 384 reviews and ratings

Cvent Event Diagramming

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Top Rated
59 Ratings
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Score 8.7 out of 100

Based on 59 reviews and ratings

Attribute Ratings

  • Cvent Event Management is rated higher in 1 area: Support Rating
  • Cvent Event Diagramming is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Cvent Event Management

86%
229 Ratings
8.9

Cvent Event Diagramming

89%
48 Ratings

Likelihood to Renew

9.4

Cvent Event Management

94%
20 Ratings

Cvent Event Diagramming

N/A
0 Ratings

Usability

7.2

Cvent Event Management

72%
22 Ratings

Cvent Event Diagramming

N/A
0 Ratings

Availability

8.2

Cvent Event Management

82%
3 Ratings

Cvent Event Diagramming

N/A
0 Ratings

Performance

7.3

Cvent Event Management

73%
3 Ratings

Cvent Event Diagramming

N/A
0 Ratings

Support Rating

8.9

Cvent Event Management

89%
102 Ratings
8.3

Cvent Event Diagramming

83%
48 Ratings

In-Person Training

6.4

Cvent Event Management

64%
2 Ratings

Cvent Event Diagramming

N/A
0 Ratings

Online Training

8.2

Cvent Event Management

82%
2 Ratings

Cvent Event Diagramming

N/A
0 Ratings

Implementation Rating

6.5

Cvent Event Management

65%
13 Ratings

Cvent Event Diagramming

N/A
0 Ratings

Product Scalability

8.2

Cvent Event Management

82%
2 Ratings

Cvent Event Diagramming

N/A
0 Ratings

Likelihood to Recommend

Cvent Event Management

Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)

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Jenifer Provence | TrustRadius Reviewer
Jenifer Provence
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Cvent Event Diagramming

This tool is bested used in planning out more intense set-up for events, or where you want to share with Vendors and Hotel Contacts where you would like certain items set-up in the room. I had previously used Meeting Matrix, and I appreciate the Collaboration access I can grant to vendors and contacts so they can help design the set-up based on them being the experts and knowing the space better

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Anonymous | TrustRadius Reviewer
Verified User
View all 48 answers on this topic

Pros

Cvent Event Management

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat

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Krysten B | TrustRadius Reviewer
Krysten B
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Cvent Event Diagramming

  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.

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Lisa Kelley, CMP | TrustRadius Reviewer
Lisa Kelley, CMP
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Cons

Cvent Event Management

  • Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
  • OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
  • Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?

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Hannah Humke | TrustRadius Reviewer
Hannah Humke
View all 229 answers on this topic

Cvent Event Diagramming

  • A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.

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Monique Frankfort | TrustRadius Reviewer
Monique Frankfort
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Pricing Details

Cvent Event Management

General

Free Trial
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Free/Freemium Version
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Premium Consulting/Integration Services
—
Entry-level set up fee?
Required

Starting Price

—

Cvent Event Diagramming

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

—

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use

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Kimberly Norton | TrustRadius Reviewer
Kimberly Norton
View all 20 answers on this topic

Cvent Event Diagramming

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.

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Amie Fox | TrustRadius Reviewer
Amie Fox
View all 22 answers on this topic

Cvent Event Diagramming

No score
No answers yet
No answers on this topic

Reliability and Availability

Cvent Event Management

Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Cvent Event Diagramming

No score
No answers yet
No answers on this topic

Performance

Cvent Event Management

Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Cvent Event Diagramming

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.

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Anonymous | TrustRadius Reviewer
Verified User
View all 102 answers on this topic

Cvent Event Diagramming

Cvent Event Diagramming 8.3
Based on 48 answers
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.

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Chelsea Benge | TrustRadius Reviewer
Chelsea Benge
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In-Person Training

Cvent Event Management

Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Cvent Event Diagramming

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Cvent Event Diagramming

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

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Anonymous | TrustRadius Reviewer
Verified User
View all 13 answers on this topic

Cvent Event Diagramming

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.

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John Voegtlin | TrustRadius Reviewer
John Voegtlin
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Cvent Event Diagramming

I believe my organization has evaluated Eventbrite in the past. I'm not too familiar with Eventbrite and if it is similar to Cvent Event Diagramming. Overall, Cvent Event Diagramming seems rather advanced and a unique type of software. We have had such a great experience with Cvent that we do not plan on switching anyways

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Anonymous | TrustRadius Reviewer
Verified User
View all 48 answers on this topic

Scalability

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Cvent Event Diagramming

No score
No answers yet
No answers on this topic

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.

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Madison Spears | TrustRadius Reviewer
Madison Spears
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Cvent Event Diagramming

  • This program allows us to be nimble in our communication with our vendors and clients.
  • This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.

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Anonymous | TrustRadius Reviewer
Verified User
View all 48 answers on this topic

Screenshots

Cvent Event Management

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