Cvent Event Diagramming vs. Oracle Hospitality - MICROS POS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Diagramming
Score 9.3 out of 10
N/A
Cvent Event Diagramming (Social Tables) is a software application that allows event planners and properties to work together online. Cvent's cloud-based hospitality software positions event properties to increase sales and work more collaboratively and efficiently with their event, and meeting customers. The vendor boasts over 175,000 unique users who rely on Social Tables and state that over 4 million events have been planned within the platform.
$199
per month billed annually
Oracle Hospitality - MICROS POS
Score 1.1 out of 10
N/A
Oracle Hospitality is the successor to MICROS eCommerce software, modular software dedicated to the needs of airlines, hotels and resports, sport venues, restaurants and bars, and others. The MICROS Point-of-Sale (PoS) systems are available and now offered by Oracle since the acquisition of MICROS Systems in 2014, and are now part of the Oracle Hospitality Suite.N/A
Pricing
Cvent Event DiagrammingOracle Hospitality - MICROS POS
Editions & Modules
ESSENTIAL
$0
PROFESSIONAL
$199
per month billed annually
CUSTOM PACKAGE
Contact
No answers on this topic
Offerings
Pricing Offerings
Cvent Event DiagrammingOracle Hospitality - MICROS POS
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cvent Event DiagrammingOracle Hospitality - MICROS POS
Top Pros
Top Cons
Features
Cvent Event DiagrammingOracle Hospitality - MICROS POS
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Diagramming
6.5
3 Ratings
24% below category average
Oracle Hospitality - MICROS POS
-
Ratings
Responsive Design for Web Access5.92 Ratings00 Ratings
Mobile Application6.73 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.82 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Diagramming
7.3
1 Ratings
11% below category average
Oracle Hospitality - MICROS POS
-
Ratings
Calendar integration6.41 Ratings00 Ratings
Meeting initiation7.31 Ratings00 Ratings
Integrates with social media6.41 Ratings00 Ratings
Slideshows7.31 Ratings00 Ratings
Event registration9.11 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Diagramming
3.2
1 Ratings
86% below category average
Oracle Hospitality - MICROS POS
-
Ratings
Live chat2.71 Ratings00 Ratings
Q&A3.61 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Diagramming
7.6
2 Ratings
12% below category average
Oracle Hospitality - MICROS POS
-
Ratings
User authentication7.32 Ratings00 Ratings
Participant roles & permissions7.32 Ratings00 Ratings
Confidential attendee list8.21 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Diagramming
5.8
2 Ratings
36% below category average
Oracle Hospitality - MICROS POS
-
Ratings
Branding options5.52 Ratings00 Ratings
Integration to Marketing Automation5.52 Ratings00 Ratings
Attendee list export6.41 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Diagramming
5.5
3 Ratings
38% below category average
Oracle Hospitality - MICROS POS
-
Ratings
Registration, RSVP, and ticketing7.31 Ratings00 Ratings
Email marketing7.31 Ratings00 Ratings
Audience engagement1.81 Ratings00 Ratings
Networking7.32 Ratings00 Ratings
Event analytics3.61 Ratings00 Ratings
Best Alternatives
Cvent Event DiagrammingOracle Hospitality - MICROS POS
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises
Whova
Whova
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cvent Event DiagrammingOracle Hospitality - MICROS POS
Likelihood to Recommend
9.3
(52 ratings)
1.1
(5 ratings)
Support Rating
8.3
(25 ratings)
-
(0 ratings)
User Testimonials
Cvent Event DiagrammingOracle Hospitality - MICROS POS
Likelihood to Recommend
Cvent
It's the best software I've used. It allowed me to collaborate on a huge event with multiple stakeholders to ensure the main planner understood the venue and capacity issues. It's also allowed me to realize the scope of venue needs and abilities. Very helpful in visualizing a space
Read full review
Oracle
In my experience, there has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution.
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Pros
Cvent
  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.
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Oracle
  • Real time sales
  • Real time labor costs
  • Integration with account software
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Cons
Cvent
  • A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.
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Oracle
  • Support is awful. Oracle does not directly support end-users and depends on resellers to offer support. So if there is a bug or breaking change, we have to jump through hoops to get something fixed.
  • Does not play well with other software or interfaces. There are interfaces but they lack a serious amount of features that are crucial to our business.
  • The guest facing hardware does not hold up to constant use very well.
  • The backend hardware is lacking in PCI compliance and is not meant for enterprise use.
  • The software itself looks as if it is stuck in the early 2000s and there has been no sign of an update in many years.
  • Reporting is difficult to set up and use and you have to rely on third-party reporting to get decent usable reports.
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Support Rating
Cvent
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
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Oracle
No answers on this topic
Alternatives Considered
Cvent
It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to vendors as well
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Oracle
We've stayed with MICROS mainly due to that's how we've always operated and to switch operating POS systems would be a HUGE learning curve for everyone involved.
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Return on Investment
Cvent
  • This program allows us to be nimble in our communication with our vendors and clients.
  • This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.
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Oracle
  • Micros has allowed us to leverage our margin by using our own credit processor and loyalty program. We've seen success from both of these platforms (not Micros) and have been able to save money on the extra costs of using Micros.
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ScreenShots

Cvent Event Diagramming Screenshots

Screenshot of Diagramming SoftwareScreenshot of Check In and Attendee ManagementScreenshot of Photo-Realistic 3DScreenshot of Seating and Attendee ManagementScreenshot of Sales & Catering CRM Software