What users are saying about
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Top Rated
52 Ratings
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48 Ratings

DataMotion Secure Email

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Top Rated
52 Ratings
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Score 8.2 out of 100

AppRiver, from Zix

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48 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

DataMotion Secure Email

I think DataMotion SecureMail is better suited for small to mid range companies. It provides a nice add-in that allows you to choose to send an e-mail securely. Most of the users in our company aren't too happy with change, but it was quite easy to set up and have them start using it with very little blowback and complaints.
Andrew Welker | TrustRadius Reviewer

AppRiver, from Zix

AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

DataMotion Secure Email
AppRiver, from Zix
7.3
Anti-malware
DataMotion Secure Email
AppRiver, from Zix
7.5
Cusomizability
DataMotion Secure Email
AppRiver, from Zix
8.5
Data Loss Protection
DataMotion Secure Email
AppRiver, from Zix
10.0
Threat Detection
DataMotion Secure Email
AppRiver, from Zix
5.3
Sandboxing
DataMotion Secure Email
AppRiver, from Zix
6.1
End-to-End Encryption
DataMotion Secure Email
AppRiver, from Zix
6.6
Management Tools
DataMotion Secure Email
AppRiver, from Zix
7.3

Pros

DataMotion Secure Email

  • Very secure, easy to use.
  • Always sends them without errors or issues to resolve.
  • Easy to use, sends me a notification when sent, also when it's been opened. It tells me how many of the individuals on the email thread have opened it.
  • DataMotion always you to resend and provides proof each time.
  • Great communication app.
Linda Santino | TrustRadius Reviewer

AppRiver, from Zix

  • Very useful daily quarantine list emailed to users.
  • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
  • Multiple ways to filter emails (domain, email address, text, etc)
  • Link protection is one of the newest options available and we absolutely love it!!
Dale Johnson | TrustRadius Reviewer

Cons

DataMotion Secure Email

  • We ran into an issue where if you BCC'ed yourself on an email it showed the recipient that you did it
  • Plugged into Outlook as part of Office 365, DataMotion sometimes gets disabled based on its slowness
  • You have to know how to Sweep the Inbox periodically to get the DataMotion messages to show up in Outlook instead of having to use the web interface
  • I wish it would force my users to change their passwords every 60-90 days and would let me set that as the admin
Laurie Billups | TrustRadius Reviewer

AppRiver, from Zix

  • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
  • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
  • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
  • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
Anonymous | TrustRadius Reviewer

Usability

DataMotion Secure Email

DataMotion Secure Email 8.5
Based on 5 answers
It is extremely easy for us to use. However, some clients attempting to spontaneously generate messages to us have complained about the difficulty of signing in (I think this is when they don't say they are new users and they try to sign in using other credentials like Google, Apple, etc.).
Anonymous | TrustRadius Reviewer

AppRiver, from Zix

AppRiver, from Zix 10.0
Based on 1 answer
AppRiver is very easy to use. A new employee can begin using it on their first day.
Hunter Clayton | TrustRadius Reviewer

Support Rating

DataMotion Secure Email

DataMotion Secure Email 8.2
Based on 41 answers
We have great internal IT support and external vendor support for DataMotion SecureMail. Of the few instances where we had to setup client add-on, the setup was fast, easy, and convenient. Usage is straightforward. Once we get the hang of sensitivity surrounding information, it is easy to protect with DataMotion SecureMail.
Anonymous | TrustRadius Reviewer

AppRiver, from Zix

AppRiver, from Zix 6.2
Based on 28 answers
AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
Joey Catanzaro | TrustRadius Reviewer

Alternatives Considered

DataMotion Secure Email

DataMotion Secure Email integrated fully with no extra setup for our 100% coverage situation. Once in, there's no ongoing burden (from the product) that needed to be managed.
Anonymous | TrustRadius Reviewer

AppRiver, from Zix

AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
Todd Swartzman | TrustRadius Reviewer

Return on Investment

DataMotion Secure Email

  • The ability to send secure emails quickly.
  • Confirmation that the person you wanted to see this information has seen it by getting a notification they opened your email.
  • The only negative impact I can think of is that you can't send huge documents, have to break those up into other emails.
Katie Scafidi | TrustRadius Reviewer

AppRiver, from Zix

  • Provides a real sense of security knowing that I have somewhere to fall back on.
  • Have not yet been able to see a real return on investment since I went from doing it all in-house to farming it out completely.
  • The overall stability of the network/mail environment has greatly improved.
Dom Russo | TrustRadius Reviewer

Screenshots

Pricing Details

DataMotion Secure Email

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

DataMotion Secure Email Editions & Modules

Edition
PersonalFree
Pro$52
Team$92
EnterpriseContact Us
  1. per user per month for an annual commitment
Additional Pricing Details

AppRiver, from Zix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AppRiver, from Zix Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

DataMotion Secure Email
8.2
AppRiver, from Zix
8.3

Usability

DataMotion Secure Email
8.5
AppRiver, from Zix
10.0

Support Rating

DataMotion Secure Email
8.2
AppRiver, from Zix
6.2

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