Datatrack Eclipse CMS4 vs. Dialpad Ai Voice
Datatrack Eclipse CMS4 vs. Dialpad Ai Voice
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Eclipse CMS4 | N/A | Eclipse CMS4 is a call management system from Datatrack, a UK-based software development company. Eclipse CMS4 assists with capacity management, performance monitoring, call accounting, and other tasks related to telephony efficiency. | N/A | |
Dialpad Ai Voice | N/A | Dialpad Ai Voice (formerly Dialpad Talk) is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk. | $20 per user/per month |
Datatrack Eclipse CMS4 | Dialpad Ai Voice | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Datatrack Eclipse CMS4 | Dialpad Ai Voice | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Datatrack Eclipse CMS4 | Dialpad Ai Voice | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
| ||||||||||||||||||||||||||||||||||||||||||
Performance & Compatibility of Online Events Software |
| ||||||||||||||||||||||||||||||||||||||||||
Screen Sharing |
| ||||||||||||||||||||||||||||||||||||||||||
Online Meetings / Events |
| ||||||||||||||||||||||||||||||||||||||||||
Online Events Collaboration |
| ||||||||||||||||||||||||||||||||||||||||||
Online Events Security |
| ||||||||||||||||||||||||||||||||||||||||||
Cloud PBX |
| ||||||||||||||||||||||||||||||||||||||||||
Call Management |
| ||||||||||||||||||||||||||||||||||||||||||
Mobile apps |
| ||||||||||||||||||||||||||||||||||||||||||
Unified Communications Platform and Collaboration |
|
Datatrack Eclipse CMS4 | Dialpad Ai Voice | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Score 9.2 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Nextiva Score 9.2 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Datatrack Eclipse CMS4 | Dialpad Ai Voice | |
---|---|---|
Likelihood to Recommend | 8.0 (2 ratings) | 8.0 (270 ratings) |
Likelihood to Renew | - (0 ratings) | 7.2 (5 ratings) |
Usability | - (0 ratings) | 7.8 (23 ratings) |
Support Rating | - (0 ratings) | 6.3 (53 ratings) |
Implementation Rating | - (0 ratings) | 6.0 (2 ratings) |
Datatrack Eclipse CMS4 | Dialpad Ai Voice | |
---|---|---|
Likelihood to Recommend | Datatrack | Dialpad |
Pros | Datatrack | Dialpad |
Cons | Datatrack | Dialpad |
Likelihood to Renew | Datatrack No answers on this topic | Dialpad |
Usability | Datatrack No answers on this topic | Dialpad |
Support Rating | Datatrack No answers on this topic | Dialpad |
Implementation Rating | Datatrack No answers on this topic | Dialpad |
Alternatives Considered | Datatrack | Dialpad |
Return on Investment | Datatrack | Dialpad |
ScreenShots |