Dropbox Paper vs. HipChat (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Paper
Score 9.2 out of 10
N/A
Dropbox Paper is a web-based, co-editing tool that includes word processing, document creation and coordination features. The tool is free to use and allows multiple people to collaborate on a document.N/A
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Pricing
Dropbox PaperHipChat (discontinued)
Editions & Modules
No answers on this topic
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Offerings
Pricing Offerings
Dropbox PaperHipChat (discontinued)
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
Dropbox PaperHipChat (discontinued)
Top Pros
Top Cons
Features
Dropbox PaperHipChat (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox Paper
-
Ratings
HipChat (discontinued)
7.3
106 Ratings
8% below category average
Mobile Access00 Ratings7.397 Ratings
Search00 Ratings7.2103 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox Paper
-
Ratings
HipChat (discontinued)
7.3
132 Ratings
10% below category average
Chat00 Ratings7.7132 Ratings
Notifications00 Ratings7.7130 Ratings
Discussions00 Ratings6.5110 Ratings
Surveys00 Ratings7.834 Ratings
Internal knowledgebase00 Ratings7.043 Ratings
Integrates with GoToMeeting00 Ratings7.023 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Paper
-
Ratings
HipChat (discontinued)
6.3
95 Ratings
25% below category average
Video files00 Ratings6.585 Ratings
Audio files00 Ratings6.873 Ratings
Access control00 Ratings6.660 Ratings
Advanced security features00 Ratings5.949 Ratings
Integrates with Google Drive00 Ratings6.027 Ratings
Device sync00 Ratings6.055 Ratings
Best Alternatives
Dropbox PaperHipChat (discontinued)
Small Businesses
Conga Composer
Conga Composer
Score 9.1 out of 10
Stackby
Stackby
Score 9.5 out of 10
Medium-sized Companies
Conga Composer
Conga Composer
Score 9.1 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Conga Composer
Conga Composer
Score 9.1 out of 10
Kanban Tool
Kanban Tool
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox PaperHipChat (discontinued)
Likelihood to Recommend
7.5
(9 ratings)
6.8
(133 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
-
(0 ratings)
7.2
(8 ratings)
Support Rating
-
(0 ratings)
7.1
(7 ratings)
Implementation Rating
-
(0 ratings)
8.4
(3 ratings)
Ease of integration
-
(0 ratings)
7.6
(8 ratings)
Product Scalability
-
(0 ratings)
7.2
(10 ratings)
User Testimonials
Dropbox PaperHipChat (discontinued)
Likelihood to Recommend
Dropbox
When collaborating with a team on content creation with the purpose of bringing multiple inputs in a nonstructured or nonfixed media type, this is a great choice because of its diversity of content and collaboration tools, however, if you are looking to have high flexibility in a particular content creation stream, for example, sophisticated text editing or presentation, there are a lot of strong competitors out there.
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Atlassian
Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review
Pros
Dropbox
  • With Dropbox Paper, I can insert images and videos into your document, to make the document more visual, which is helpful for creating newsletters and simple flyers.
  • Once you create a document, you can save it as a template to be reused as a starting point for creating new documents.
  • Dropbox Paper has some basic formatting features like bolding text, adding links, and creating H1 and H2 headings.
  • You can insert tables into your Dropbox Paper document
  • Dropbox Paper also has an unusual but helpful feature, and that is the time line feature.
Read full review
Atlassian
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
Cons
Dropbox
  • No spell check feature.
  • No going back to "old versions" once changes are made they are permanent, with no restriction setting or ability to see previous versions.
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Atlassian
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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Likelihood to Renew
Dropbox
No answers on this topic
Atlassian
If they fix the bugs the last update gave that are causing hipchat to crash more often.
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Usability
Dropbox
No answers on this topic
Atlassian
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
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Support Rating
Dropbox
No answers on this topic
Atlassian
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
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Implementation Rating
Dropbox
No answers on this topic
Atlassian
I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review
Alternatives Considered
Dropbox
I was not part of the decision making to acquire the Dropbox tool against any of the other options and competitors. However, I can assume that the fact that we have been using Dropbox File Management for many years and many important files are stored and shared in the tool everyday, the adding of Dropbox Paper should have been felt very natural.
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Atlassian
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
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Scalability
Dropbox
No answers on this topic
Atlassian
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Return on Investment
Dropbox
  • Dropbox Paper has allowed all of our employees to be much more productive and on track even when we can't be in the office, which from a management standpoint is a huge positive impact. They know that productivity isn't slowing or lacking when everyone isn't actually sitting in the office under their watchful eye.
  • It has had a huge impact on our turn around time and speed of getting more work and projects completed. The more work you can effectively get done in a time period means more money for the bottom line.
  • It has made the majority of our team members more accountable and reliable when they know everyone is working together on something and each person has their own checklist of items to complete. It is especially helpful that everyone can see the same checklist, so everyone knows what each other is accomplishing.
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Atlassian
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).