FixMe.IT vs. Getscreen.me

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FixMe.IT
Score 4.4 out of 10
N/A
FixMe.IT is a cost-effective remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with FixMe.IT, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.
$30
per seat
Getscreen.me
Score 9.8 out of 10
N/A
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
$0
per user
Pricing
FixMe.ITGetscreen.me
Editions & Modules
Monthly subscription
$30
per seat
Yearly subscription
$300
per seat
Free
$0
Standard
$5
per month per user
Advanced
$80
per year per user
Enterprise
$100
per year per user
Offerings
Pricing Offerings
FixMe.ITGetscreen.me
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount with an annual subscription
More Pricing Information
Features
FixMe.ITGetscreen.me
Remote Administration
Comparison of Remote Administration features of Product A and Product B
FixMe.IT
6.7
6 Ratings
21% below category average
Getscreen.me
9.4
20 Ratings
13% above category average
Screen sharing9.06 Ratings9.620 Ratings
File transfer7.06 Ratings9.319 Ratings
Instant message7.05 Ratings9.816 Ratings
Access to sleeping/powered-off computers2.93 Ratings8.015 Ratings
Over-the-Internet remote session9.06 Ratings9.619 Ratings
Remote management of servers & workstations9.04 Ratings00 Ratings
Session record6.02 Ratings9.516 Ratings
Annotations4.03 Ratings00 Ratings
Initiate remote control from mobile00 Ratings9.114 Ratings
Centralized management dashboard00 Ratings9.917 Ratings
Multi-platform remote control00 Ratings9.915 Ratings
Best Alternatives
FixMe.ITGetscreen.me
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FixMe.ITGetscreen.me
Likelihood to Recommend
9.0
(6 ratings)
9.8
(20 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.2
(2 ratings)
Usability
-
(0 ratings)
9.6
(2 ratings)
Support Rating
9.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
FixMe.ITGetscreen.me
Likelihood to Recommend
Techinline
FixMe.IT is an absolute price-performer. Far less expensive than many of its competitors, it offers all the major features small outfits like mine need. While not nearly as robust as other offerings such as TeamViewer and GoToAssist, its price point simply can't be beat. Thus, small consulting firms that primarily deal with Windows-based PCs will see a huge cost benefit. Larger MSPs are probably better off with a more expensive but flexible solution.
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Getscreen.me
As long as there is internet connectivity, Getscreen.me is useful for connecting to your desktop or a server in order to work remotely. An example would be a dedicated machine for rendering video. We use Getscreen.me to log in and start the render. Connecting to a client desktop to provide on system support. There is the ability to log and record activity when the application is used, this would be helpful for monitoring activity of a remote desktop tech support team. Reporting is basic but provides enough information to track interactions.
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Pros
Techinline
  • Unattended access always works
  • Deployment through MSI to all PCs in the company
  • Stable and dependable. The app never has issues.
  • Option to follow users' mouse if they have more than one screen but you are only using one screen to display their computer. It allows them to show you things without fighting for the mouse or having our view of their screen be too small.
  • Lightweight. The app for on-demand remote controll, unattended access, and even the expert are all very small and not resource intentsive
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Getscreen.me
  • easy connection to new clients - both one time use and permanent
  • keep computers organized
  • support remote users from any device - even a cell phone with ease
  • multiple users with different subsets of computers
  • file sharing
  • block remote keyboard and mouse / monitor if needed
  • connection log
  • custom branding and personalized quick connection link
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Cons
Techinline
  • Not sure if we are able to display multiple screens at the same time. For example the server and some workstations. I know we can click back and forth easily, but not sure if we can display them at the same time.
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Getscreen.me
  • Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
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Likelihood to Renew
Techinline
Great product for the price. I would buy it again. We now have 6 licenses of it and it's completely worth the investment.
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Getscreen.me
Value for money - Getscreen.me stands above the rest!
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Usability
Techinline
No answers on this topic
Getscreen.me
The app interface will be familiar to someone has used other remote desktop applications such as TeamViewer. The connection is smooth but performance will vary dependent on Internet bandwidth. Some of the problems we ran into were the white label options. Reading the instructions quickly resolved any setup problems we had. To note, the app (as of this review) does not allow white label branding of the internal dashboard.
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Support Rating
Techinline
It is all just done through email so there is no tracking of tickets but there is not much need since they will respond multiple times a day if needed. I never have any issue with them though. They are very well trained.
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Getscreen.me
When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
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Implementation Rating
Techinline
No answers on this topic
Getscreen.me
Easy, fast and worked every time to date!
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Alternatives Considered
Techinline
TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id
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Getscreen.me
In my experience, Getscreen.me stacks up very well against other remote desktop software like TeamViewer and AnyDesk. One of the things I appreciate most about Getscreen.me is its competitive pricing. Compared to other remote control services like TeamViewer or AnyDesk, I find that Getscreen.me offers fantastic value for money.In terms of functionality, Getscreen.me has all the features I need, including cross-platform access, file transfer, and remote control. I also find the quick access function to be incredibly useful, as it allows me to connect to a remote computer in just two clicks.
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Return on Investment
Techinline
  • During COVID, we simply would not have been able to work without it.
  • Integration with our website and customized branding gives clients a good sense of security of who they're letting in.
  • After 11 years, I see no reason to switch.
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Getscreen.me
  • Cheap cost - I got it on Appsumo with no monthly fee.
  • The freedom to solve issues for transport companies given the high amount of data and control.
  • It works 100% of the time. There's never been any downtime from experience.
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ScreenShots

Getscreen.me Screenshots

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