What users are saying about
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54 Ratings

Flowlu

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54 Ratings
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Score 9.7 out of 100
12 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Flowlu

To manage the workflows of our business, we used a number of tools before we began using Flowlu. It combines CRM, project & task management, team communication, invoicing, and account management into a single tool. We are able to save a lot of time and effort by using this all-in-one solution.
Anonymous | TrustRadius Reviewer

LexisNexis InterAction

It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Flowlu
8.0
LexisNexis InterAction
Task Management
Flowlu
8.4
LexisNexis InterAction
Resource Management
Flowlu
7.9
LexisNexis InterAction
Gantt Charts
Flowlu
8.0
LexisNexis InterAction
Scheduling
Flowlu
8.1
LexisNexis InterAction
Workflow Automation
Flowlu
8.1
LexisNexis InterAction
Team Collaboration
Flowlu
8.3
LexisNexis InterAction
Support for Agile Methodology
Flowlu
8.2
LexisNexis InterAction
Support for Waterfall Methodology
Flowlu
7.7
LexisNexis InterAction
Document Management
Flowlu
7.6
LexisNexis InterAction
Email integration
Flowlu
8.3
LexisNexis InterAction
Mobile Access
Flowlu
8.1
LexisNexis InterAction
Timesheet Tracking
Flowlu
7.8
LexisNexis InterAction
Change request and Case Management
Flowlu
7.8
LexisNexis InterAction
Budget and Expense Management
Flowlu
7.7
LexisNexis InterAction

Professional Services Automation

Flowlu
7.9
LexisNexis InterAction
Quotes/estimates
Flowlu
8.0
LexisNexis InterAction
Invoicing
Flowlu
8.1
LexisNexis InterAction
Project & financial reporting
Flowlu
8.0
LexisNexis InterAction
Integration with accounting software
Flowlu
7.5
LexisNexis InterAction

Sales Force Automation

Flowlu
LexisNexis InterAction
5.1
Customer data management / contact management
Flowlu
LexisNexis InterAction
8.0
Workflow management
Flowlu
LexisNexis InterAction
3.0
Territory management
Flowlu
LexisNexis InterAction
3.0
Opportunity management
Flowlu
LexisNexis InterAction
5.0
Integration with email client (e.g., Outlook or Gmail)
Flowlu
LexisNexis InterAction
8.0
Interaction tracking
Flowlu
LexisNexis InterAction
3.0
Channel / partner relationship management
Flowlu
LexisNexis InterAction
6.0

Customer Service & Support

Flowlu
LexisNexis InterAction
8.7
Case management
Flowlu
LexisNexis InterAction
8.0
Call center management
Flowlu
LexisNexis InterAction
9.0
Help desk management
Flowlu
LexisNexis InterAction
9.0

Marketing Automation

Flowlu
LexisNexis InterAction
8.0
Lead management
Flowlu
LexisNexis InterAction
7.0
Email marketing
Flowlu
LexisNexis InterAction
9.0

CRM Project Management

Flowlu
LexisNexis InterAction
4.7
Task management
Flowlu
LexisNexis InterAction
5.0
Billing and invoicing management
Flowlu
LexisNexis InterAction
4.0
Reporting
Flowlu
LexisNexis InterAction
5.0

CRM Reporting & Analytics

Flowlu
LexisNexis InterAction
4.3
Forecasting
Flowlu
LexisNexis InterAction
4.0
Pipeline visualization
Flowlu
LexisNexis InterAction
4.0
Customizable reports
Flowlu
LexisNexis InterAction
5.0

Customization

Flowlu
LexisNexis InterAction
4.3
Custom fields
Flowlu
LexisNexis InterAction
4.0
Custom objects
Flowlu
LexisNexis InterAction
4.0
Scripting environment
Flowlu
LexisNexis InterAction
4.0
API for custom integration
Flowlu
LexisNexis InterAction
5.0

Security

Flowlu
LexisNexis InterAction
8.0
Single sign-on capability
Flowlu
LexisNexis InterAction
8.0
Role-based user permissions
Flowlu
LexisNexis InterAction
8.0

Social CRM

Flowlu
LexisNexis InterAction
4.5
Social data
Flowlu
LexisNexis InterAction
4.0
Social engagement
Flowlu
LexisNexis InterAction
5.0

Integrations with 3rd-party Software

Flowlu
LexisNexis InterAction
5.0
Marketing automation
Flowlu
LexisNexis InterAction
5.0
Compensation management
Flowlu
LexisNexis InterAction
5.0

Platform

Flowlu
LexisNexis InterAction
5.0
Mobile access
Flowlu
LexisNexis InterAction
5.0

Pros

Flowlu

  • The system of adding only the features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features.
  • I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work
  • Flowlu offers a custom domain option to fully integrate fully it into our company toolbox. This helps offering a seamless experience for our clients.
  • The elaborated invoice module was the final argument for us to switch to Flowlu.
Bernhard Wiesner | TrustRadius Reviewer

LexisNexis InterAction

  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
Anonymous | TrustRadius Reviewer

Cons

Flowlu

  • Flowlu should allow user to import their own invoice into app
  • Fellow should have their own email marketing system
  • It should integrate woo-commerce, a big e-commerce platform on WordPress. This will support users will in managing and sending emails to their customers.
SUNNY NGUYEN | TrustRadius Reviewer

LexisNexis InterAction

  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Flowlu

Flowlu 8.5
Based on 3 answers
I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
Alexei Propartovich | TrustRadius Reviewer

LexisNexis InterAction

No score
No answers yet
No answers on this topic

Usability

Flowlu

Flowlu 8.5
Based on 49 answers
They have a great onboarding checklist and if you follow it you will be able to use the software. That is easy to use in my book. Flowlu has also the ability to turn on and off apps that you use or not which makes it tailored to the business needs.
Anonymous | TrustRadius Reviewer

LexisNexis InterAction

No score
No answers yet
No answers on this topic

Support Rating

Flowlu

Flowlu 8.6
Based on 49 answers
Great Support normally they respond in a few hours, which is very good, the knowledge base is good and the facebook groups are also very responsive. We are finding many videos online which are explaining Flowlu more and more daily.
Deepak Baanga | TrustRadius Reviewer

LexisNexis InterAction

No score
No answers yet
No answers on this topic

Alternatives Considered

Flowlu

Flowlu is easier to use and has more features, with more coming. ClickUp feels like it's more 'open' for any type of business with a lot of customization, whereas Flowlu feels like it was created for niches like my own, yet it can easily and quickly be customized for any type of business
Anonymous | TrustRadius Reviewer

LexisNexis InterAction

No answers on this topic

Return on Investment

Flowlu

  • Time invested in learning the app was huge, there's no go-to resource center and currently their knowledge is scattered (YouTube videos, Knowledge Base, API docs etc)
  • We are able to cancel subscriptions of some of the other CRM and project management apps as the needs are covered by Flowlu
  • There's a significant productivity boost after learning the app but this is not quite measurable just yet
Dinakar Sakthivel | TrustRadius Reviewer

LexisNexis InterAction

  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
Anonymous | TrustRadius Reviewer

Pricing Details

Flowlu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LexisNexis InterAction

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Flowlu
8.6
LexisNexis InterAction
6.0

Likelihood to Renew

Flowlu
8.5
LexisNexis InterAction

Usability

Flowlu
8.5
LexisNexis InterAction

Support Rating

Flowlu
8.6
LexisNexis InterAction

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