Fourth Procurement and Inventory vs Solid Commerce

• The 'stock management' tab on the home screen is of particular use when keeping tabs on incoming deliveries into the restaurant.
• The option to open and close your stock period is great as you have the chance to edit your stock at a moment's notice.

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• It did allow for multi-channel promotion of the same set of SKUs. It diminished qty on all marketplaces when there was a sale on one.
• It allowed for multiple skus to change price.
• It allowed for SKU segmentation and multiple attribute tagging.
• When their company was smaller and more customer service driven, there was a lot of creative thinking to create sales growth.

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• It would help massively to see via Enterprise and menu items what ones are no longer active, to keep the data tidy.
• When you take purchase reports from Enterprise and select to organise them by category, show the name of the category on the actual report download.
• Quick and easy upload/download of supplier products for correcting prices, descriptions, prices in bulk.

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• As their company grew and our e-commerce department grew, Solid Commerce lacked in customer service.
• At one point we could see a high turnover rate of Solid Commerce employees, leading to a disconnect for customers.
• We had a hard time functioning with other external tools like ShipWorks, ShipStation, our DMS, even uploading using excel files became unreliable.
• We ended our relationship with Solid Commerce less then a year ago because we could not rely on their automation and communication. They knew this for months before we decided to terminate the relationship.

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• Procurement: Integrating some of the key suppliers with Trade Simple has saved labour hours.
• Integration: GL Integrations have increased the efficiency and quality of data.

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• They helped us grow significantly from a small e-comm business to almost triple our size in four years.
• They led us to know where our breaking points are in a same day service oriented environment.
• They have great segmentation of SKUs and different pricing options of SKUs.
• They did have some creative thinkers to help their customers but I wouldn't know if they are still there.

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