Freshchat vs. MobileMonkey
Freshchat vs. MobileMonkey
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user | |
MobileMonkey | N/A | MobileMonkey, headquartered in Boston, offers their social media messaging marketing tool to marketers and agencies, featuring chatbots, landing page creation, integration with social ads, and an emphasis on Facebook. They offer a free plan and a paid plan with more advanced features (e.g. bot analytics, drip campaigns, etc.). MobileMonkey acquired ChattyPeople to extend their chatbot building capabilities. | $21.75 per month |
Freshchat | MobileMonkey | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshchat | MobileMonkey | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Chat Analytics and Reports |
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Freshchat | MobileMonkey | |
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Small Businesses | Gist Score 9.6 out of 10 | Growave Score 9.4 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | MobileMonkey | |
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Likelihood to Recommend | 9.0 (25 ratings) | 6.5 (3 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | 7.2 (2 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | MobileMonkey | |
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Likelihood to Recommend | Freshworks Inc | MobileMonkey |
Pros | Freshworks Inc | MobileMonkey |
Cons | Freshworks Inc | MobileMonkey |
Likelihood to Renew | Freshworks Inc | MobileMonkey No answers on this topic |
Usability | Freshworks Inc | MobileMonkey No answers on this topic |
Support Rating | Freshworks Inc | MobileMonkey |
Implementation Rating | Freshworks Inc | MobileMonkey No answers on this topic |
Alternatives Considered | Freshworks Inc | MobileMonkey |
Return on Investment | Freshworks Inc | MobileMonkey |
ScreenShots |