GetAccept vs. Signable

GetAccept has shown great progress in the digital electronic signature market, we have had almost no problems since adopting it, although at some point we thought about stopping using the GetAccept server. It is very practical for both the client and the advisor using it. It has a very intuitive interface and the management is amazing.

Incentivized

Signable to is a great all-around option for most businesses that require online document signing. They are based in the UK so if you have clients in Europe, they are fully compliant with all EU laws. There are easier online document options out there so if you are not tech-savvy and a beginner with online document signing, there are some other choices that may make it easier to get started, but Signable is a very good all-around choice for any size business.

Incentivized

• The ability to forward agreements along with a video of me describing the agreements. It makes it more personalized and it's always well received by the recipient.
• You can track in real time when a document has been viewed and for how long.
• You can always reference the history of each client agreement. Easy access.

Incentivized

• Easy to use. Clients have had no issues using it the first time.
• Google Drive and Dropbox integrations are very useful.
• Works well across all browsers and devices we have used.
• Good value for the money.

Incentivized

• The graphical interface needs some improvements, especially on the mobile version, to speed up the various operations.
• Some operations are not fully automated. For example, there are no templates available to create a contract proposal.
• GetAccept does not allow you to gradually monitor the changes made by customers.

Incentivized

• Can be tricky to use on mobile devices as some clickable elements are very small.
• Have had a few emails to clients from Signable end up in junk/promotion folders.
• The pay-as-you-go requires the purchase of new credits if you have to amend a document due to an error and resend.

Incentivized

I think it's a good product.

Incentivized

The Customer Support team was responsive. I typically submitted questions while I was using the app and via the web. The FAQ support base was alright. I cannot recall a time when I used that as opposed to connecting with a rep. I believe all communication was via email. Dalius was great at soliciting feedback. I particularly valued him offering support for best practices as it related to more strategic ways to use GetAccept.

Incentivized

Ease of use is very user-friendly in order to work on any task. It has the maximum features as compared to its competitors which are a quite useful and enhanced program that enables in order to do the CRM easy. Also, it provides particular support to the problems which we faced and resolve them asap.

Incentivized

We switched from DocuSign mostly because the customer support was not as good. It was very difficult to get a response in a timely manner when you have to get a document out to a client and need to wait days for a response. The user interface for DocuSign, on the surface, looked easy to use, but in reality, it was kind of clunky and buggy and caused frustrations with our team.

Incentivized

• Being able to engage prospects who have not signed the contract as quickly as you would have liked them is a huge plus.
• Being able to see how long the prospect has viewed certain parts of a proposal or contract is a massive added on value.

Incentivized

• We realized a positive ROI in the first month, we save several hours of work each month.
• We were able to streamline the online document signing process with a single software.
• Has made doing virtual business very easy.

Incentivized