Google Chat vs. Statuspage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.8 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Statuspage
Score 7.0 out of 10
N/A
Atlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.
$29
per month
Pricing
Google ChatStatuspage
Editions & Modules
No answers on this topic
Hobby
$29
per month
Startup
$99
per month
Business
$399
per month
Enterprise
1,499
per month
Free
Free
Offerings
Pricing Offerings
Google ChatStatuspage
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google ChatStatuspage
Features
Google ChatStatuspage
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
26 Ratings
8% above category average
Statuspage
9.2
3 Ratings
17% above category average
Task Management8.014 Ratings9.01 Ratings
Gantt Charts8.39 Ratings00 Ratings
Scheduling8.716 Ratings10.02 Ratings
Workflow Automation7.512 Ratings8.02 Ratings
Mobile Access9.225 Ratings10.02 Ratings
Search9.223 Ratings9.02 Ratings
Visual planning tools7.613 Ratings9.02 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
26 Ratings
11% above category average
Statuspage
8.0
3 Ratings
0% below category average
Chat9.826 Ratings10.01 Ratings
Notifications9.326 Ratings10.03 Ratings
Discussions8.824 Ratings2.01 Ratings
Surveys9.317 Ratings00 Ratings
Internal knowledgebase9.015 Ratings9.01 Ratings
Integrates with GoToMeeting8.07 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.215 Ratings9.01 Ratings
Integrates with Outlook9.06 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.7
26 Ratings
8% above category average
Statuspage
10.0
2 Ratings
22% above category average
Versioning8.817 Ratings00 Ratings
Video files7.723 Ratings00 Ratings
Audio files7.922 Ratings00 Ratings
Document collaboration8.321 Ratings00 Ratings
Access control9.318 Ratings10.02 Ratings
Advanced security features9.519 Ratings10.01 Ratings
Integrates with Google Drive8.115 Ratings00 Ratings
Device sync9.624 Ratings00 Ratings
Best Alternatives
Google ChatStatuspage
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatStatuspage
Likelihood to Recommend
9.2
(26 ratings)
10.0
(3 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(9 ratings)
-
(0 ratings)
Support Rating
7.3
(3 ratings)
10.0
(1 ratings)
User Testimonials
Google ChatStatuspage
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
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Atlassian
StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
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Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
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Atlassian
  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
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Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
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Atlassian
  • I wish I had more ways to customize the layout.
  • I wish I could show custom date ranges when looking at historical up-time.
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Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Atlassian
No answers on this topic
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Atlassian
No answers on this topic
Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Atlassian
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
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Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
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Atlassian
I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
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Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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Atlassian
  • Helps organize communication to our clients during an incident.
  • Demonstrates our level of transparency to prospects.
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ScreenShots