Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
$10
per month
Nextiva
Score 9.2 out of 10
N/A
Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.
Google Voice is hard to compare because on a cost basis it is so much lower than it's competitors. As a whole, I would say it's definitely lacking features compared to Nextiva, and a few from RingCentral but the service is reliable and it has the most commonly used core …
With Google Voice I wasn’t able to get a local number. Which was frustrating when calling customers and telling them I was in a different state where as now with Nextiva I have a local number based in Florida and people can see that we’re in the area. So far so good.
Verified User
General Manager
Chose Nextiva
I switched to Nextiva from OpenPhone due to poor voice connection during calls. I would experience poor sound quality, dropped or disconnected calls, or missed calls for same reason.
I opted for this service due to the exceptional customer service and onboard experience it offered, and these aspects have been the primary reasons for my continued patronage. The customer service provided has consistently exceeded my expectations and has been instrumental in …
Uptime and connection reliabilty was my main driver. Interactive menu and ability to set different greetings based on business hours was a key benefit for my use case. Technical support is night and day, very quick to get help when needed.
Verified User
Director
Chose Nextiva
I think Ringcentral is better for smaller businesses. It's cheaper and has a lot of the same functionality. In my opinion, Nextiva Business Phone Service is much better for larger organizations.