Likelihood to Recommend Having a virtual or online meeting or training that needs multiple attendees, I would recommend using GoTo Training. Was able to see multiple cameras and have multiple people on a training at once. The best feature was able to record trainings and be able to watch them at a later time.
Read full review With the help of Webex Webinars, creating interactive sessions has become very simple. One great thing about Webex Webinars is the option to engage the audience. We can create polls, create some NPS-related surveys, introduce live polling, create emoji reactions, etc. within the webinar platform, which helps us understand the pulse of the user.
Read full review Pros Able to record training. Does not have a time limit for training. Ability to keep attendance records for up to a year and organize and filter attendees. Read full review Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it. Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation. Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host. Read full review Cons Would love the ability to schedule training directly into Microsoft Office. Some users found if you use different browsers, it affected the functions of the program. Read full review There always seems to be room for video quality improvement (not a necessity, but would be nice) Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature The mobile app should be able to track meetings a user has been invited to, but does not do so (yet) Read full review Likelihood to Renew Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
Read full review Usability User friendly, easy to follow and enjoy having the ability to record meetings for viewing pleasure. People who are more technology challenged were able to figure out GoTo Training easily and could understand directions over the phone or using the app for the first time.
Read full review My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
Read full review Reliability and Availability WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Read full review Performance Fast, reliable, and consistent performance
Read full review Support Rating Never had to use the support system because things were easy to figure out without having to need to contact someone.
Read full review I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
Read full review Implementation Rating The implementation process was fairly simple and straightforward
Read full review Alternatives Considered Prefer GoTo Training over
Skype for Business. Currently using
Microsoft Teams and prefer the ability to set up appointments directly with Outlook and emails
Read full review We actually prefer MS teams as its now easier to chat; manage virtual backgrounds, better audio, and overall more features and tools. Given we actually use MS teams for daily meetings now, it led to us also using MS Events. As a result, we began to consolidate to only using MS teams for both daily meetings and MS events for larger meetings - in lieu of Webex Events
Read full review Scalability The scalability is really easy
Read full review Return on Investment Ability to record trainings that people can use after the live meeting. Having an attendee list even after the training. Ability to screenshare and have cameras on at the same time. Read full review Allowed us to keep our product development moving forward during the pandemic. Reduced our travel costs by hosting virtual events. Allows us to host more events because of reduced cost over in-person events. Helps us with faster time to market on features as we can quickly set up and host a focus group. Read full review ScreenShots