What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

HeyOrca

HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
Alia Miller | TrustRadius Reviewer

Synthesio Social Intelligence Suite

Synthesio works well in delivering analytics. Logging in and viewing data is easy. When reporting to upper management, the tool is not the best. I think it could have real-time updates to displays. We are solving this by paying for the API access and exporting to our own dashboard solution.c
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Publishing

HeyOrca
7.0
Synthesio Social Intelligence Suite
Content planning and scheduling
HeyOrca
9.0
Synthesio Social Intelligence Suite
Audience targeting
HeyOrca
6.0
Synthesio Social Intelligence Suite
Workflow management
HeyOrca
6.0
Synthesio Social Intelligence Suite

Engagement

HeyOrca
7.0
Synthesio Social Intelligence Suite
Bulk actions
HeyOrca
7.0
Synthesio Social Intelligence Suite

Channel coverage/integration

HeyOrca
7.5
Synthesio Social Intelligence Suite
Twitter
HeyOrca
8.0
Synthesio Social Intelligence Suite
Facebook
HeyOrca
8.0
Synthesio Social Intelligence Suite
LinkedIn
HeyOrca
8.0
Synthesio Social Intelligence Suite
Instagram
HeyOrca
6.0
Synthesio Social Intelligence Suite

Account management

HeyOrca
8.5
Synthesio Social Intelligence Suite
Role-based user permissions & privileges
HeyOrca
9.0
Synthesio Social Intelligence Suite
Mobile access
HeyOrca
8.0
Synthesio Social Intelligence Suite

Pros

HeyOrca

  • Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
  • Provides a one-stop option for multiple client and platform content to live.
  • Great customer service and extremely responsive help center.
  • Easy to use and learn interface.
Lydia Tissandier | TrustRadius Reviewer

Synthesio Social Intelligence Suite

  • User friendly modules
  • Easy to use
  • Interactive data charts
Anonymous | TrustRadius Reviewer

Cons

HeyOrca

  • The interface is kind of slow to respond.
  • The media library sometimes breaks.
Anonymous | TrustRadius Reviewer

Synthesio Social Intelligence Suite

  • I’d love better graphics when I pull reports.
  • The sentiment data is still inaccurate.
  • We are unable to weed out all mentions of the arena associated with the bank.
Alison Walkley | TrustRadius Reviewer

Likelihood to Renew

HeyOrca

HeyOrca 10.0
Based on 1 answer
We decided today that we were renewing our use
Lydia Tissandier | TrustRadius Reviewer

Synthesio Social Intelligence Suite

Synthesio Social Intelligence Suite 7.0
Based on 2 answers
Ben Farkas was the representative that worked with us on this project, while we have been very excited with the work he provided, especially the customer service, we just did not have enough time with the product hands on to be comfortable giving it the 10 we think it deserves. As the Data tracking was done beyond our expectations and the finished product (infographic) were all excellent, we used this service to fill our need in being shorthanded to cover the data ourselves. Synthesio provided outstanding customer service, their data tracking and materials where top notch, just we lacked the hands on experience to speak to everyday use.
Basil C. Puglisi, M.P.A. | TrustRadius Reviewer

Usability

HeyOrca

HeyOrca 9.0
Based on 1 answer
Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team
Lydia Tissandier | TrustRadius Reviewer

Synthesio Social Intelligence Suite

No score
No answers yet
No answers on this topic

Support Rating

HeyOrca

No score
No answers yet
No answers on this topic

Synthesio Social Intelligence Suite

Synthesio Social Intelligence Suite 10.0
Based on 2 answers
Everything we needed was handled, in many cases during the first time we used Synthesio the representative made adjustments and explained them to us, some things we did not even consider when setting up the service.
Basil C. Puglisi, M.P.A. | TrustRadius Reviewer

Alternatives Considered

HeyOrca

Much easier to use and understand.HeyOrca does what they do and they do it best, they don't complicate it with other things like Sprout Social does.
Morgan Alverson | TrustRadius Reviewer

Synthesio Social Intelligence Suite

We've evaluated several other listening platforms. What we like about Synthesio are unlimited mentions. It allows us to focus less on cost and more on value.
Anonymous | TrustRadius Reviewer

Return on Investment

HeyOrca

  • Sustains our clients due to its layout and user-friendliness
  • Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients
Michael Neubert | TrustRadius Reviewer

Synthesio Social Intelligence Suite

  • Increased brand awareness, perception and overall campaign progress.
Anonymous | TrustRadius Reviewer

Screenshots

Synthesio Social Intelligence Suite

Pricing Details

HeyOrca

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HeyOrca Editions & Modules

Edition
Annual Price$99.001
  1. Per Calendar per month
Additional Pricing Details
Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

Synthesio Social Intelligence Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Synthesio Social Intelligence Suite Editions & Modules

Edition
Synthesio$1,200.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HeyOrca
8.2
Synthesio Social Intelligence Suite
9.1

Likelihood to Renew

HeyOrca
10.0
Synthesio Social Intelligence Suite
7.0

Usability

HeyOrca
9.0
Synthesio Social Intelligence Suite

Support Rating

HeyOrca
Synthesio Social Intelligence Suite
10.0

Add comparison