What users are saying about
12 Ratings
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Score 4.9 out of 100
20 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Publishing

    7.0

    HeyOrca

    70%

    Synthesio Social Intelligence Suite

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 3/3 features

    Content planning and scheduling

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Audience targeting

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Workflow management

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Engagement

    7.0

    HeyOrca

    70%

    Synthesio Social Intelligence Suite

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 1/1 features

    Bulk actions

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Channel coverage/integration

    7.5

    HeyOrca

    75%

    Synthesio Social Intelligence Suite

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 4/4 features

    Twitter

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Facebook

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    LinkedIn

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Instagram

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Account management

    8.5

    HeyOrca

    85%

    Synthesio Social Intelligence Suite

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 2/2 features

    Role-based user permissions & privileges

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Mobile access

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • HeyOrca is rated higher in 1 area: Likelihood to Renew
    • Synthesio Social Intelligence Suite is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    HeyOrca

    81%
    5 Ratings
    9.0

    Synthesio Social Intelligence Suite

    90%
    6 Ratings

    Likelihood to Renew

    10.0

    HeyOrca

    100%
    1 Rating
    7.0

    Synthesio Social Intelligence Suite

    70%
    2 Ratings

    Usability

    9.0

    HeyOrca

    90%
    1 Rating

    Synthesio Social Intelligence Suite

    N/A
    0 Ratings

    Support Rating

    HeyOrca

    N/A
    0 Ratings
    10.0

    Synthesio Social Intelligence Suite

    100%
    2 Ratings

    Likelihood to Recommend

    HeyOrca

    HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
    Read full review

    Ipsos

    It's a very good tool. It covers every need we have for social media listening & monitoring. Bad thing is that those who were selling us the software were not much concerned about costs and were not reducing although there are a lot of market leaders like Sprinklr who are really good with compensation & value addition
    Read full review

    Pros

    HeyOrca

    • Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
    • Provides a one-stop option for multiple client and platform content to live.
    • Great customer service and extremely responsive help center.
    • Easy to use and learn interface.
    Read full review

    Ipsos

    • Synthesio has an unlimited volume, which helps us to not worry about going over budget. This helps us focus on refining our search to pull in the mentions that have the most value.
    • Synthesio has an excellent support team. They are always available to answer any questions we have.
    Read full review

    Cons

    HeyOrca

    • The interface is kind of slow to respond.
    • The media library sometimes breaks.
    Read full review

    Ipsos

    • I’d love better graphics when I pull reports.
    • The sentiment data is still inaccurate.
    • We are unable to weed out all mentions of the arena associated with the bank.
    Read full review

    Pricing Details

    HeyOrca

    Starting Price

    $99 Per Calendar per month

    Editions & Modules

    HeyOrca editions and modules pricing
    EditionModules
    Annual Price$99.001

    Footnotes

    1. Per Calendar per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

    Synthesio Social Intelligence Suite

    Starting Price

    $0 per month

    Editions & Modules

    Synthesio Social Intelligence Suite editions and modules pricing
    EditionModules
    Synthesio$1,200.001

    Footnotes

    1. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    HeyOrca

    We decided today that we were renewing our use
    Read full review

    Ipsos

    Ben Farkas was the representative that worked with us on this project, while we have been very excited with the work he provided, especially the customer service, we just did not have enough time with the product hands on to be comfortable giving it the 10 we think it deserves. As the Data tracking was done beyond our expectations and the finished product (infographic) were all excellent, we used this service to fill our need in being shorthanded to cover the data ourselves. Synthesio provided outstanding customer service, their data tracking and materials where top notch, just we lacked the hands on experience to speak to everyday use.
    Read full review

    Usability

    HeyOrca

    Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team
    Read full review

    Ipsos

    No answers on this topic

    Support Rating

    HeyOrca

    No answers on this topic

    Ipsos

    Everything we needed was handled, in many cases during the first time we used Synthesio the representative made adjustments and explained them to us, some things we did not even consider when setting up the service.
    Read full review

    Alternatives Considered

    HeyOrca

    Much easier to use and understand. HeyOrca does what they do and they do it best, they don't complicate it with other things like Sprout Social does.
    Read full review

    Ipsos

    I have used Meltwater, Hootsuite for the same tracking purpose. Every tool has it own pros and cons. The best way to decide is go by the reviews of the people who have actually used it. Budget is yet another factor to consider.
    Read full review

    Return on Investment

    HeyOrca

    • Sustains our clients due to its layout and user-friendliness
    • Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients
    Read full review

    Ipsos

    • It has helped us understanding the on going topics on our social page quite well.
    • Really helped us in community management in due time for social accounts. Saved a lot of clicks and time as well as resources.
    • Employees feel really happy with the tool because it lets them do the work fast and securely.
    Read full review

    Screenshots

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