HeyOrca vs Verint Community (Telligent) | TrustRadius

What users are saying about

Score 6.4 out of 10

Based on 10 reviews and ratings

Score 9.8 out of 10

Based on 9 reviews and ratings

Feature Rating Comparison

HeyOrca

Verint Community (Telligent)

Content planning and scheduling

Audience targeting

Workflow management

HeyOrca

Verint Community (Telligent)

Bulk actions

HeyOrca

Verint Community (Telligent)

Twitter

Facebook

LinkedIn

Instagram

HeyOrca

Verint Community (Telligent)

Role-based user permissions & privileges

Mobile access

Pros

Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
Provides a one-stop option for multiple client and platform content to live.
Great customer service and extremely responsive help center.
Easy to use and learn interface.

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Lydia Tissandier

Assistant Art Director

OOHologyMarketing and Advertising, 11-50 employees

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Intuitive interface that has been well received by a wide range of employees.
Ridiculously impressive moderation tools that have allowed a small community team to scale.
Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
Very strong search. Not quite Google good, but one of the best in platform searches encountered.
Out of the box interface is excellent and requires little customization to get going.

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Verified User

Strategist in Engineering

Defense & Space Company, 10,001+ employees

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Cons

The interface is kind of slow to respond.
The media library sometimes breaks.

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Verified User

Director in Marketing

Marketing and Advertising Company, 1-10 employees

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Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
Slack integration would be ideal.
Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.

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Verified User

Executive in Other

Financial Services Company, 51-200 employees

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Likelihood to Renew

HeyOrca 10.0

Based on 1 answer

We decided today that we were renewing our use

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Lydia Tissandier

Assistant Art Director

OOHologyMarketing and Advertising, 11-50 employees

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Verint Community (Telligent) 10.0

Based on 1 answer

I am not part of this decision making process, but I did provide positive feedback to the decision making board.

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Software Quality Assurance Analyst

Security MicroImagingInformation Technology and Services, 1001-5000 employees

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Usability

HeyOrca 9.0

Based on 1 answer

Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team

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Lydia Tissandier

Assistant Art Director

OOHologyMarketing and Advertising, 11-50 employees

View all 1 answers on this topic

Verint Community (Telligent) 8.7

Based on 5 answers

When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.

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Senior Community Strategist

Analog DevicesElectrical & Electronic Manufacturing, 10,001+ employees

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Support Rating

No score

No answers yet

No answers on this topic

Verint Community (Telligent) 8.3

Based on 5 answers

So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services

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Community Manager

NewselaE-Learning, 201-500 employees

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Alternatives Considered

Much easier to use and understand.HeyOrca does what they do and they do it best, they don't complicate it with other things like Sprout Social does.

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Morgan Alverson

Content Strategist

Syrup MarketingMarketing and Advertising, 11-50 employees

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We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive

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Verified User

Director in Other

Non-profit Organization Management Company, 201-500 employees

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Return on Investment

Sustains our clients due to its layout and user-friendliness
Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients

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Michael Neubert

New Sales Consultant

University of DenverHigher Education, 1001-5000 employees

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Helps us capture information better and share widely.
Accelerate best practices.
Increases find ability of information and people.
Saves time.
Reduces support costs.
Helps us reach out strategic objectives & maintain competitive advantage.

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Verified User

Executive in Other

Financial Services Company, 51-200 employees

View all 6 answers on this topic

Screenshots

See All (4) HeyOrca Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

HeyOrca Editions & Modules

Edition

Annual Price	$99.00¹

Per Calendar per month

Additional Pricing Details

Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Verint Community (Telligent) Editions & Modules

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Additional Pricing Details

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Rating Summary

HeyOrca

Verint Community (Telligent)

HeyOrca

Verint Community (Telligent)

HeyOrca

Verint Community (Telligent)

HeyOrca

Verint Community (Telligent)

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