Hibob vs. TriNet HR Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hibob
Score 7.7 out of 10
N/A
Hibob headquartered in London their HR management platform, bob. Hibob provides a wide range of features supporting talent management including onboarding administration and task management, payroll reporting and time tracking, and manager dashboard for tracking employee performance.N/A
TriNet HR Platform
Score 6.8 out of 10
N/A
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
$10
per month
Pricing
HibobTriNet HR Platform
Editions & Modules
No answers on this topic
Essentials
$10
per month per employee
Growth
$20
per month per employee
Zen
$33
per month per employee
Offerings
Pricing Offerings
HibobTriNet HR Platform
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HibobTriNet HR Platform
Considered Both Products
Hibob
Chose Hibob
Hibob has more customizable performance management, employee surveys, and PTO cycles than most of the tools I've evaluated. Hibob also includes many features for one-on-one tracking, Slack integration, and employee engagement (Kudos/Accounements/Polls) that other platforms …
TriNet HR Platform

No answer on this topic

Top Pros
Top Cons
Features
HibobTriNet HR Platform
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Hibob
7.5
56 Ratings
4% below category average
TriNet HR Platform
2.3
132 Ratings
109% below category average
Employee demographic data7.754 Ratings2.5108 Ratings
Employment history8.054 Ratings2.4103 Ratings
Job profiles and administration8.243 Ratings2.5102 Ratings
Workflow for transfers, promotions, pay raises, etc.7.553 Ratings2.6107 Ratings
Organizational charting7.456 Ratings1.9117 Ratings
Organization and location management7.747 Ratings1.8119 Ratings
Compliance data (COBRA, OSHA, etc.)6.126 Ratings2.3105 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Hibob
6.6
38 Ratings
20% below category average
TriNet HR Platform
2.2
117 Ratings
114% below category average
Pay calculation6.022 Ratings2.3100 Ratings
Support for external payroll vendors6.817 Ratings1.550 Ratings
Salary revision and increment management7.031 Ratings2.193 Ratings
Off-cycle/On-Demand payment00 Ratings2.363 Ratings
Benefit plan administration00 Ratings2.6105 Ratings
Direct deposit files00 Ratings2.3101 Ratings
Reimbursement management00 Ratings2.465 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Hibob
8.1
50 Ratings
0% above category average
TriNet HR Platform
1.8
115 Ratings
127% below category average
Approval workflow8.550 Ratings2.0113 Ratings
Balance details7.948 Ratings1.7111 Ratings
Annual carry-forward and encashment7.945 Ratings1.692 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Hibob
7.6
55 Ratings
6% below category average
TriNet HR Platform
1.9
131 Ratings
124% below category average
View and generate pay and benefit information6.938 Ratings2.1125 Ratings
Update personal information8.255 Ratings2.3131 Ratings
View company policy documentation7.648 Ratings1.4118 Ratings
Employee recognition7.142 Ratings1.363 Ratings
View job history8.152 Ratings2.2101 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Hibob
7.4
53 Ratings
3% below category average
TriNet HR Platform
1.4
104 Ratings
138% below category average
Report builder8.151 Ratings1.4100 Ratings
Pre-built reports7.451 Ratings1.4102 Ratings
Ability to combine HR data with external data6.833 Ratings1.364 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Hibob
6.8
30 Ratings
18% below category average
TriNet HR Platform
8.4
41 Ratings
3% above category average
Corporate goal setting6.624 Ratings8.337 Ratings
Individual goal setting6.828 Ratings8.440 Ratings
Line-of sight-visibility6.823 Ratings8.335 Ratings
Performance tracking7.028 Ratings8.437 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Hibob
7.2
47 Ratings
10% below category average
TriNet HR Platform
1.5
57 Ratings
136% below category average
Performance plans7.240 Ratings1.354 Ratings
Performance improvement plans6.734 Ratings1.351 Ratings
Review status tracking7.245 Ratings2.152 Ratings
Review reminders7.747 Ratings1.352 Ratings
Multiple review frequency7.440 Ratings1.348 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Hibob
-
Ratings
TriNet HR Platform
1.1
22 Ratings
150% below category average
Tracking of all physical assets00 Ratings1.122 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Hibob
-
Ratings
TriNet HR Platform
4.6
111 Ratings
54% below category average
New hire portal00 Ratings5.0110 Ratings
Manager tracking tools00 Ratings4.290 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Hibob
-
Ratings
TriNet HR Platform
7.5
23 Ratings
5% below category average
Create succession plans/pools00 Ratings7.520 Ratings
Candidate ranking00 Ratings7.521 Ratings
Candidate search00 Ratings7.523 Ratings
Candidate development00 Ratings7.622 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Hibob
-
Ratings
TriNet HR Platform
7.5
25 Ratings
3% below category average
Job Requisition Management00 Ratings7.420 Ratings
Company Website Posting00 Ratings7.415 Ratings
Publish to Social Media00 Ratings7.514 Ratings
Job Search Site Posting00 Ratings7.516 Ratings
Duplicate Candidate Prevention00 Ratings7.518 Ratings
Applicant Tracking00 Ratings7.417 Ratings
Notifications and Alerts00 Ratings7.622 Ratings
Best Alternatives
HibobTriNet HR Platform
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HibobTriNet HR Platform
Likelihood to Recommend
8.1
(57 ratings)
1.7
(141 ratings)
Likelihood to Renew
8.4
(6 ratings)
8.5
(11 ratings)
Usability
8.3
(5 ratings)
8.9
(32 ratings)
Availability
9.1
(1 ratings)
9.1
(4 ratings)
Performance
9.1
(1 ratings)
8.5
(4 ratings)
Support Rating
7.1
(4 ratings)
8.8
(42 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
7.8
(3 ratings)
9.1
(4 ratings)
Configurability
9.1
(1 ratings)
8.8
(4 ratings)
Ease of integration
9.1
(1 ratings)
9.1
(3 ratings)
Product Scalability
9.1
(1 ratings)
8.9
(4 ratings)
Vendor post-sale
9.1
(1 ratings)
8.9
(4 ratings)
Vendor pre-sale
9.1
(1 ratings)
8.9
(4 ratings)
User Testimonials
HibobTriNet HR Platform
Likelihood to Recommend
Hibob
Bob is well suited to house documents, build organisational charts, request and authorise time off or sick leave, as well as displaying teams, their time off and their current status (on holiday, on parental leave, active, etc). Bob is also well suited to automate tasks, for example if there is a new starter, it's easy to tell everyone involved what they should do automatically - that's a big weight off the People Team's shoulders. Unfortunately, not everything is possible with Bob. For example, the creation of templates for documents is not ideal, with lots of formatting oddities and building different version of the same documents being generally difficult. Furthermore, the signature function is not legally binding, so can't be use (for example) to send employment contracts for signature.
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TriNet
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
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Pros
Hibob
  • Provides usable data via feedback surveys for managers and operations team to take quick action on.
  • It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover.
  • Simplifies and syncs every day HR tasks, saving loads of time and effort.
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TriNet
  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
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Cons
Hibob
  • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
  • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
  • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.
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TriNet
  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
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Likelihood to Renew
Hibob
We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
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TriNet
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
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Usability
Hibob
Hibob is generally very easy to use or figure out. Their resource library is also fairly extensive and has a lot of videos that are helpful to follow along with.
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TriNet
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
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Reliability and Availability
Hibob
Yes they are always there when we need them. Fast response time too.
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TriNet
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
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Performance
Hibob
Yes the system is fast and easy to use.
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TriNet
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
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Support Rating
Hibob
A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
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TriNet
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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In-Person Training
Hibob
No answers on this topic
TriNet
Can't really say just because I would not know.
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Online Training
Hibob
It was fast and easy to learn with the trainer. Their staff was great to work with.
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TriNet
It went through successfully.
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Implementation Rating
Hibob
I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
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TriNet
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
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Alternatives Considered
Hibob
Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
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TriNet
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
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Scalability
Hibob
It is easy to use across the board for all departments in the company.
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TriNet
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
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Return on Investment
Hibob
  • We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors.
  • We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems.
  • When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections).
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TriNet
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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ScreenShots

Hibob Screenshots

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TriNet HR Platform Screenshots

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