What users are saying about
59 Ratings
32 Ratings
59 Ratings
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Score 8.9 out of 100
32 Ratings
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Score 8 out of 100

Likelihood to Recommend

Highspot

I use it extensively in the onboarding process with new reps. It makes my job of onboarding much more efficient because I am able to give new hires the document title and let them look it up on their computer. This serves several purposes; reduction in paper costs for printing docs, reduction in time spent printing, and an immediate familiarization of the reps with how to use the tool. We also use it extensively in prospecting and track the effectiveness of varied approaches so we can refine what works and what does not.
Martyn Baker | TrustRadius Reviewer

Upland Kapost

Kapost has potential to be a great asset in small and large orgs. If you're not producing a great deal of content, or coordinating across a large team, there's still tremendous value, but it scales as your org scales because it makes it easier to coordinate and manage large teams and large content archives.
Scott Barker | TrustRadius Reviewer

Feature Rating Comparison

Content Creation

Highspot
Upland Kapost
8.6
Ideation
Highspot
Upland Kapost
8.0
Approval workflows
Highspot
Upland Kapost
8.7
Content collaboration
Highspot
Upland Kapost
8.6
Content calendar
Highspot
Upland Kapost
8.6
Network for content licensing/production
Highspot
Upland Kapost
9.0

Content Publishing

Highspot
Upland Kapost
8.1
Content hub
Highspot
Upland Kapost
8.0
Forms / Gated content
Highspot
Upland Kapost
7.7
Embedded CTAs
Highspot
Upland Kapost
7.9
Content distribution
Highspot
Upland Kapost
9.0
Content promotion
Highspot
Upland Kapost
8.3
Content automation
Highspot
Upland Kapost
8.0

Content Reporting & Analytics

Highspot
Upland Kapost
7.9
Audience profiling and targeting
Highspot
Upland Kapost
8.0
Closed-loop tracking and reporting
Highspot
Upland Kapost
8.0
Content performance analytics
Highspot
Upland Kapost
7.7
Campaign optimization dashboard
Highspot
Upland Kapost
8.0
Competitive analytics
Highspot
Upland Kapost
7.9

Pros

Highspot

  • Tracks Interest from prospects, what slides they are looking at and for how long.
  • If a prospect re engages and looks at something a year later, you will get a notification and know who to reach out to.
  • Easy for prospects to share content internally with each other.
Chris Sharpless | TrustRadius Reviewer

Upland Kapost

  • Filtering: If you make the most out of your custom details and custom fields, you can gain newfound access to materials that may have long been lost in the ether. It's really easy for us, for instance, to see all of our videos at once. Or everything targeting a certain buying stage. Or you can keyword search to see everything on one topic.
  • Workflows: It's really nice to lay out "who sees what when" in a digital way, because everyone involved on an asset can easily see what stage things are at. You can also set deadlines to tasks, which seems a bit more firm than a casual email, because you can visually see how meeting your deadline fits within the whole timeline.
  • Calendars: The calendar feature is nice for us because we have a blog, so we can see when everything is (supposed) to go live. It's easy to see when I, as a copy editor, should be expecting work, so I can align my day accordingly. Way better than the old-fashioned "mental note" system.
Susan Kemp | TrustRadius Reviewer

Cons

Highspot

  • Sometimes I cannot see what slides are in my deck during a live pitch, so I'm flying blind as I'm presenting. I know my content well so I can manage it, but it makes it hard when you have to jump from slide to slide instead of just straight through the presentation.
Katie Carlson | TrustRadius Reviewer

Upland Kapost

  • Social media distribution needs improvement. Specifically a calendar for planned Tweets and a better way to schedule multiple shares of the same content.
  • System performance is somewhat slow.
  • Should be an easier way to make changes, like adding custom fields or publication destinations, to all content types, rather than one at a time.
Amber Newman | TrustRadius Reviewer

Likelihood to Renew

Highspot

No score
No answers yet
No answers on this topic

Upland Kapost

Upland Kapost 10.0
Based on 2 answers
We are using some other systems that might have replaced Kapost, but none of them had the workflow functionality we were looking for. So, we're sticking with Kapost for now.
Lenore Brown | TrustRadius Reviewer

Usability

Highspot

Highspot 8.0
Based on 2 answers
I use Highspot every day. It is basically my go-to spot to find anything I need to know about the product, like pricing and internal processes. It also helps me provide value-added emails to my prospects with extreme ease. Without Highspot I would not have the current success that I have right now in sales.
Anonymous | TrustRadius Reviewer

Upland Kapost

Upland Kapost 7.0
Based on 1 answer
The calendar view is a great feature and so are the custom views. It is relatively easy to see a clear view of what content the user is responsible for and then the due dates associated to it. The ability to create and update workflows for the team is easy to navigate and keeps us on track.
Anonymous | TrustRadius Reviewer

Support Rating

Highspot

Highspot 9.3
Based on 13 answers
I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
Mauricio Belmonte Mireles | TrustRadius Reviewer

Upland Kapost

Upland Kapost 8.3
Based on 2 answers
The reputation of the product matches up to its reputation as one of the leaders in the space. I love that you can share and access content at your fingertips from anywhere. The downside is that it does not have the prettiest interface but you can get over this with its functionality.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Highspot

Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.

Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
Kyle Dowling | TrustRadius Reviewer

Upland Kapost

Workfront has a lot of great features, but Kapost was the right tool for what we needed at the time. With a team of our size, we had to make sure we weren't biting off more than we could chew and the project never got off the ground. We had to be thoughtful with how we rolled it out.
Jim MacLeod | TrustRadius Reviewer

Scalability

Highspot

No score
No answers yet
No answers on this topic

Upland Kapost

Upland Kapost 8.0
Based on 1 answer
It's easy to expand across an organization and the software is continuously being improved with new features rolled out to all users
Amanda Joshi | TrustRadius Reviewer

Return on Investment

Highspot

  • Sending out content to prospects and being able to track views
  • Easily find case studies and resources by industry to share with clients
  • You are able to upload you own custom content to highspot to share out to clients (Slide Decks)
Karam Virk | TrustRadius Reviewer

Upland Kapost

  • It allows us all to compare other email campaigns to each other. We are also able to get almost instant results.
  • By having a working one system - we all can expect the same quality newsletters versus using an outside designer.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Highspot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Upland Kapost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Highspot
8.9
Upland Kapost
7.7

Likelihood to Renew

Highspot
Upland Kapost
10.0

Usability

Highspot
8.0
Upland Kapost
7.0

Support Rating

Highspot
9.3
Upland Kapost
8.3

Scalability

Highspot
Upland Kapost
8.0

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