What users are saying about
Top Rated
110 Ratings
33 Ratings
Top Rated
110 Ratings
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Score 9 out of 100
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    Content Creation

    Highspot

    Feature Set Not Supported
    N/A
    8.2

    Upland Kapost

    82%
    Upland Kapost ranks higher in 5/5 features

    Ideation

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Approval workflows

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Content collaboration

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Content calendar

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Network for content licensing/production

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Content Publishing

    Highspot

    Feature Set Not Supported
    N/A
    8.0

    Upland Kapost

    80%
    Upland Kapost ranks higher in 6/6 features

    Content hub

    N/A
    0 Ratings
    7.1
    71%
    8 Ratings

    Forms / Gated content

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Embedded CTAs

    N/A
    0 Ratings
    7.9
    79%
    3 Ratings

    Content distribution

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Content promotion

    N/A
    0 Ratings
    8.3
    83%
    4 Ratings

    Content automation

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Content Reporting & Analytics

    Highspot

    Feature Set Not Supported
    N/A
    8.0

    Upland Kapost

    80%
    Upland Kapost ranks higher in 5/5 features

    Audience profiling and targeting

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Closed-loop tracking and reporting

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Content performance analytics

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Campaign optimization dashboard

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Competitive analytics

    N/A
    0 Ratings
    7.9
    79%
    2 Ratings

    Attribute Ratings

    • Highspot is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Highspot and Upland Kapost are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.5

    Highspot

    95%
    51 Ratings
    7.1

    Upland Kapost

    71%
    12 Ratings

    Likelihood to Renew

    10.0

    Highspot

    100%
    1 Rating
    10.0

    Upland Kapost

    100%
    2 Ratings

    Usability

    9.7

    Highspot

    97%
    5 Ratings
    7.0

    Upland Kapost

    70%
    1 Rating

    Support Rating

    9.8

    Highspot

    98%
    25 Ratings
    8.1

    Upland Kapost

    81%
    3 Ratings

    Product Scalability

    Highspot

    N/A
    0 Ratings
    8.0

    Upland Kapost

    80%
    1 Rating

    Likelihood to Recommend

    Highspot

    Great for delivering insight on which personas are engaging with the material shared. If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.
    Anonymous | TrustRadius Reviewer

    Upland Kapost

    Kapost has potential to be a great asset in small and large orgs. If you're not producing a great deal of content, or coordinating across a large team, there's still tremendous value, but it scales as your org scales because it makes it easier to coordinate and manage large teams and large content archives.
    Scott Barker | TrustRadius Reviewer

    Pros

    Highspot

    • From an admin perspective, the platform is very easy to navigate, build and launch new content and informational pages for our team.
    • The search feature within the platform is very accurate and does a great job of curating the top content based off of what our reps are looking for.
    • The ability for our reps to hit 'edit in word online' or 'edit in Excel online' is great because our reps don't have to download a doc, edit it and then re-upload into the system. Any changes they make are auto-saved and stored right in Highspot. They can then present straight from the platform.
    AJ DeMarco | TrustRadius Reviewer

    Upland Kapost

    • Filtering: If you make the most out of your custom details and custom fields, you can gain newfound access to materials that may have long been lost in the ether. It's really easy for us, for instance, to see all of our videos at once. Or everything targeting a certain buying stage. Or you can keyword search to see everything on one topic.
    • Workflows: It's really nice to lay out "who sees what when" in a digital way, because everyone involved on an asset can easily see what stage things are at. You can also set deadlines to tasks, which seems a bit more firm than a casual email, because you can visually see how meeting your deadline fits within the whole timeline.
    • Calendars: The calendar feature is nice for us because we have a blog, so we can see when everything is (supposed) to go live. It's easy to see when I, as a copy editor, should be expecting work, so I can align my day accordingly. Way better than the old-fashioned "mental note" system.
    Susan Kemp | TrustRadius Reviewer

    Cons

    Highspot

    • The mobile platform is not as user-friendly, missing some of the ease of use from a mobile device.
    • The Help section is not as comprehensive or accurate. Often a search yields answers that are not relevant to the issue trying to be resolved.
    • Content can only be sorted alphabetically or by date, it would be useful to be able to sort by author or department as well.
    Martyn Baker | TrustRadius Reviewer

    Upland Kapost

    • Social media distribution needs improvement. Specifically a calendar for planned Tweets and a better way to schedule multiple shares of the same content.
    • System performance is somewhat slow.
    • Should be an easier way to make changes, like adding custom fields or publication destinations, to all content types, rather than one at a time.
    Amber Newman | TrustRadius Reviewer

    Pricing Details

    Highspot

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    Upland Kapost

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Highspot

    Highspot 10.0
    Based on 1 answer
    I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate
    April Risberg | TrustRadius Reviewer

    Upland Kapost

    Upland Kapost 10.0
    Based on 2 answers
    We are using some other systems that might have replaced Kapost, but none of them had the workflow functionality we were looking for. So, we're sticking with Kapost for now.
    Lenore Brown | TrustRadius Reviewer

    Usability

    Highspot

    Highspot 9.7
    Based on 5 answers
    I use Highspot every day. It is basically my go-to spot to find anything I need to know about the product, like pricing and internal processes. It also helps me provide value-added emails to my prospects with extreme ease. Without Highspot I would not have the current success that I have right now in sales.
    Anonymous | TrustRadius Reviewer

    Upland Kapost

    Upland Kapost 7.0
    Based on 1 answer
    The calendar view is a great feature and so are the custom views. It is relatively easy to see a clear view of what content the user is responsible for and then the due dates associated to it. The ability to create and update workflows for the team is easy to navigate and keeps us on track.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Highspot

    Highspot 9.8
    Based on 25 answers
    I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
    Mauricio Belmonte Mireles | TrustRadius Reviewer

    Upland Kapost

    Upland Kapost 8.1
    Based on 3 answers
    The reputation of the product matches up to its reputation as one of the leaders in the space. I love that you can share and access content at your fingertips from anywhere. The downside is that it does not have the prettiest interface but you can get over this with its functionality.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Highspot

    Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.

    Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
    Kyle Dowling | TrustRadius Reviewer

    Upland Kapost

    Workfront has a lot of great features, but Kapost was the right tool for what we needed at the time. With a team of our size, we had to make sure we weren't biting off more than we could chew and the project never got off the ground. We had to be thoughtful with how we rolled it out.
    Jim MacLeod | TrustRadius Reviewer

    Scalability

    Highspot

    No score
    No answers yet
    No answers on this topic

    Upland Kapost

    Upland Kapost 8.0
    Based on 1 answer
    It's easy to expand across an organization and the software is continuously being improved with new features rolled out to all users
    Amanda Joshi | TrustRadius Reviewer

    Return on Investment

    Highspot

    • Highspot has created more efficiency within our Sales team as reps no longer have to "hunt" for up-to-date collateral
    • Highspot helps us understand what collateral gets deals in pipeline
    • Highspot aids in new employees getting ramped easier and faster with one location to review training content
    Lindsey Hunt | TrustRadius Reviewer

    Upland Kapost

    • It allows us all to compare other email campaigns to each other. We are also able to get almost instant results.
    • By having a working one system - we all can expect the same quality newsletters versus using an outside designer.
    Anonymous | TrustRadius Reviewer

    Screenshots

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