What users are saying about
8 Ratings
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Top Rated
1423 Ratings
8 Ratings
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Score 8.6 out of 100

Webex Meetings

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Top Rated
1423 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Hopin

Hopin is quite expensive if you're holding a larger event with over 1000 registrants, and you want multiple stages. It's not suited for all budgets. It seems more appropriate for a paid virtual event, but large free events, especially since they charge per registrant instead of per attendee, Hopin may not be well suited for.
Nicholas Kouvatsos | TrustRadius Reviewer

Webex Meetings

Webex Meetings is extremely useful in a corporate call or with a call that will contain a large audience. The software has role-based hosting and co-hosting systems. If you are the presenter, you can easily present with webex whiteboard feature. You can quote text in the chat area as well as create a thread while replying to a text directed to you. Webex Meetings contain an amazing AI enabled feature which lets the webcam focus on the person automatically when he/she is speaking.
Sayanta Banerjee | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Hopin
Webex Meetings
8.1
High quality audio
Hopin
Webex Meetings
8.4
High quality video
Hopin
Webex Meetings
8.4
Low bandwidth requirements
Hopin
Webex Meetings
7.4
Mobile support
Hopin
Webex Meetings
8.0

Screen Sharing

Hopin
Webex Meetings
8.5
Desktop sharing
Hopin
Webex Meetings
8.8
Whiteboards
Hopin
Webex Meetings
8.2

Online Meetings / Events

Hopin
Webex Meetings
8.4
Calendar integration
Hopin
Webex Meetings
8.6
Meeting initiation
Hopin
Webex Meetings
8.4
Integrates with social media
Hopin
Webex Meetings
7.7
Record meetings / events
Hopin
Webex Meetings
8.7
Slideshows
Hopin
Webex Meetings
8.6

Online Events Collaboration

Hopin
Webex Meetings
8.4
Live chat
Hopin
Webex Meetings
8.4
Audience polling
Hopin
Webex Meetings
8.5
Q&A
Hopin
Webex Meetings
8.4

Online Events Security

Hopin
Webex Meetings
8.4
User authentication
Hopin
Webex Meetings
8.5
Participant roles & permissions
Hopin
Webex Meetings
8.5
Confidential attendee list
Hopin
Webex Meetings
8.2

Pros

Hopin

  • Hopin was very simple to use from the start. If I had any questions, they had answers on their website and their support is great.
  • I like that we could make changes on a regular basis even during the live event.
  • I like that it incorporates a lot of what you find at a in-person event and it translates well virtually.
Brian Burge | TrustRadius Reviewer

Webex Meetings

  • Immersive Share - It converts the shared screen as the virtual background.
  • Noise Removal - It enhances the speaker's audio and removes extra background noises. (It is an essential feature for Work from Home)
  • Reactions/Gestures - Attendees can respond with emojis, and animated reactions.
Siddhant Tripathi | TrustRadius Reviewer

Cons

Hopin

  • Hopin should allow customers to upload pre-recorded videos to the platform (hosted by Hopin), for use during the conference. As it stands now, customers must provide their own external video hosting solution (we used Vimeo).
  • Hopin should have some customer support staff based in the USA or Canada, too--not just in the UK.
  • In view of the substantial cost of subscribing to Hopin, it seems as if the number of registrants allowed under the subscription without incurring overage fees should be somewhat higher than 1,000 registrants. (We anticipate going over that limit before our yearly subscription term is over.)
Clinton O'Brien | TrustRadius Reviewer

Webex Meetings

  • Accessing via web application version or via browser is a bit problematic some time. It is bit problematic as some companies don't allows employees to installs application on office laptops.
  • Ability to provide good video and content share can be improved for low speed internet connections.
  • More customization options can be enabled for the user for his ease of access on the main User interface.
Ravinder Beniwal | TrustRadius Reviewer

Likelihood to Renew

Hopin

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Hopin

Hopin 10.0
Based on 1 answer
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Brian Burge | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Hopin

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 178 answers
It has a wider coverage and comprehensive functionality that makes communication easier and faster and it is always available.I use Cisco Webex Meetings on a daily basis to meet with my colleagues virtually. It provides us with the ease and flexibility of connecting with each other no matter where we are, as long as we have some sort of Internet connection with us.
Raman Sehgal | TrustRadius Reviewer

Performance

Hopin

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.7
Based on 158 answers
Regarding the performance of Cisco Webex Meetings, I can say that as long as the basic hardware and connectivity requirements are met, and based on the type of implementation you are carrying out, I can consider Cisco Webex Meetings as the market tool. with higher performance. Taking into account that in the option of implementing your own Cisco Webex Meetings server in your data center, you may experience some minor inconveniences that must be dealt with internally.
Luis Tusen | TrustRadius Reviewer

Support Rating

Hopin

Hopin 10.0
Based on 1 answer
For the most part, I was able to find what I needed on Hopin's site but when I couldn't find what I needed, their support was there to answer any questions we had in a very timely manner.
Brian Burge | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

Hopin

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.2
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Hopin

Hopin is an all in one platform, that requires little integration. They are building and updating the product more and more each day so that it's the platform has all the features that you need. From registration to hosting the event, to post-event reporting, Hopin has it all. It is great.
Ashley Jenkins | TrustRadius Reviewer

Webex Meetings

Cisco Webex Meetings stacks up fairly well against the other products similar to Cisco Webex Meetings like Zoom, Microsoft Teams, RingCentral, GoToMeeting, etc. All of these tools function very similarly to one another, the main differentiator between all of the other products and Cisco Webex Meetings is that Cisco Webex Meetings does not offer a free solution where the other ones do. This can be a huge factor for some that are making the decision between choosing one of these tools as it can be fairly costly. The reason we selected to use Cisco Webex Meetings is that our meetings require a specific level of security, and we found that Webex offered one of the most secure platforms.
Anonymous | TrustRadius Reviewer

Scalability

Hopin

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 158 answers
The service referenced in this review refers to the option in the cloud. Said Webex Meetings service is quickly and easily scalable both in number of users and in the characteristics and services associated with the contracted plan. A basic plan can be contracted according to the needs of each organization and if it were necessary to grow, for example in number of participants, it can be done by improving the plan.
Leonardo Gonzalez | TrustRadius Reviewer

Return on Investment

Hopin

  • This one is hard to say. We had a solution before, which was virtually free to use and worked okay for us. I can't really tell if using a high-priced platform like Hopin has increased the revenue brought in over the free solution. We would have to do a true split test where we sent half of our attendees to one platform and the other half to Hopin, and see if the additional spend is worth it. As far as true ROI, it's hard to compete with an infinite ROI since the other solution was free. But using Hopin may result in additional profit, meaning we may have made at least our investment more and then some over what we would have made using the free solution.
Nicholas Kouvatsos | TrustRadius Reviewer

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

Pricing Details

Hopin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hopin Editions & Modules

Edition
Starter$99.001
BusinessContact Sales
EnterpriseContact Sales
Growth$799.003
  1. per month
  2. per month
Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Hopin
8.8
Webex Meetings
8.5

Likelihood to Renew

Hopin
Webex Meetings
7.6

Usability

Hopin
10.0
Webex Meetings
8.9

Reliability and Availability

Hopin
Webex Meetings
9.0

Performance

Hopin
Webex Meetings
8.7

Support Rating

Hopin
10.0
Webex Meetings
8.3

In-Person Training

Hopin
Webex Meetings
6.4

Online Training

Hopin
Webex Meetings
7.8

Implementation Rating

Hopin
Webex Meetings
9.2

Scalability

Hopin
Webex Meetings
8.9

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