What users are saying about
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Top Rated
51 Ratings
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Top Rated
2089 Ratings

Hopin

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Top Rated
51 Ratings
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Score 8.6 out of 100

Webex Meetings

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Top Rated
2089 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Hopin

    Feature Set Not Supported
    N/A
    8.4

    Webex Meetings

    84%
    Webex Meetings ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.9
    89%
    667 Ratings

    High quality video

    N/A
    0 Ratings
    8.7
    87%
    659 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.6
    76%
    635 Ratings

    Mobile support

    N/A
    0 Ratings
    8.4
    84%
    602 Ratings

    Screen Sharing

    Hopin

    Feature Set Not Supported
    N/A
    8.7

    Webex Meetings

    87%
    Webex Meetings ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.9
    89%
    659 Ratings

    Whiteboards

    N/A
    0 Ratings
    8.4
    84%
    572 Ratings

    Online Meetings / Events

    Hopin

    Feature Set Not Supported
    N/A
    8.6

    Webex Meetings

    86%
    Webex Meetings ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.5
    85%
    632 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.7
    87%
    661 Ratings

    Integrates with social media

    N/A
    0 Ratings
    8.1
    81%
    241 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.8
    88%
    631 Ratings

    Slideshows

    N/A
    0 Ratings
    8.8
    88%
    575 Ratings

    Online Events Collaboration

    Hopin

    Feature Set Not Supported
    N/A
    8.5

    Webex Meetings

    85%
    Webex Meetings ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.6
    86%
    624 Ratings

    Audience polling

    N/A
    0 Ratings
    8.5
    85%
    553 Ratings

    Q&A

    N/A
    0 Ratings
    8.5
    85%
    552 Ratings

    Online Events Security

    Hopin

    Feature Set Not Supported
    N/A
    8.7

    Webex Meetings

    87%
    Webex Meetings ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.8
    88%
    592 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.7
    87%
    617 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.6
    86%
    330 Ratings

    Attribute Ratings

    • Hopin is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • Webex Meetings is rated higher in 1 area: Support Rating
    • Hopin and Webex Meetings are tied in 1 area: Usability

    Likelihood to Recommend

    8.8

    Hopin

    88%
    35 Ratings
    8.6

    Webex Meetings

    86%
    674 Ratings

    Likelihood to Renew

    7.9

    Hopin

    79%
    2 Ratings
    7.5

    Webex Meetings

    75%
    41 Ratings

    Usability

    8.7

    Hopin

    87%
    3 Ratings
    8.7

    Webex Meetings

    87%
    100 Ratings

    Availability

    Hopin

    N/A
    0 Ratings
    9.0

    Webex Meetings

    90%
    445 Ratings

    Performance

    Hopin

    N/A
    0 Ratings
    8.6

    Webex Meetings

    86%
    420 Ratings

    Support Rating

    7.7

    Hopin

    77%
    2 Ratings
    8.1

    Webex Meetings

    81%
    151 Ratings

    In-Person Training

    Hopin

    N/A
    0 Ratings
    8.2

    Webex Meetings

    82%
    2 Ratings

    Online Training

    Hopin

    N/A
    0 Ratings
    7.8

    Webex Meetings

    78%
    2 Ratings

    Implementation Rating

    Hopin

    N/A
    0 Ratings
    9.3

    Webex Meetings

    93%
    19 Ratings

    Configurability

    Hopin

    N/A
    0 Ratings
    8.8

    Webex Meetings

    88%
    6 Ratings

    Contract Terms and Pricing Model

    Hopin

    N/A
    0 Ratings
    7.7

    Webex Meetings

    77%
    11 Ratings

    Ease of integration

    Hopin

    N/A
    0 Ratings
    8.5

    Webex Meetings

    85%
    5 Ratings

    Product Scalability

    Hopin

    N/A
    0 Ratings
    8.9

    Webex Meetings

    89%
    415 Ratings

    Professional Services

    Hopin

    N/A
    0 Ratings
    9.0

    Webex Meetings

    90%
    9 Ratings

    Vendor post-sale

    Hopin

    N/A
    0 Ratings
    8.7

    Webex Meetings

    87%
    6 Ratings

    Vendor pre-sale

    Hopin

    N/A
    0 Ratings
    8.8

    Webex Meetings

    88%
    7 Ratings

    Likelihood to Recommend

    Hopin

    Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
    Read full review

    Cisco

    Overall Webex meetings is a very good meeting application which we are using regularly. It's data privacy and security feature is the good drawback for use and recommended to our Govt clients. Sometimes it creates disruption during huge no.of attendees like video buffering, audio not clear. It is not appropriate for beginners.
    Read full review

    Pros

    Hopin

    • Awesome for managing several sets of panelists
    • Very easy to manage event attendees
    • Love the chat functionality during the events, enabling the audience to connect with each other
    • Hugely simple for anyone with little tech knowledge to design and run an event
    • Cost effective for the volume of events we run, where we need scale and quality
    • Live streaming an event is also very well catered for
    • Branding across the platform is simple to implement
    Read full review

    Cisco

    • Video Conference Meetings: In every industry from HR department to IT Department, everyone has there meetings, Webex just solve the issue of conference room blocking.
    • Events: Now we dont have to seat at conference hall & listen the events. We can do this while seating at home
    • Polls: Now we can record our views or make our voting count. Webex polls simply solve this issue with digital polling
    Read full review

    Cons

    Hopin

    • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
    • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
    Read full review

    Cisco

    • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
    • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
    • Hard to navigate attendees while presenting yourself.
    Read full review

    Pricing Details

    Hopin

    Starting Price

    $0

    Editions & Modules

    Hopin editions and modules pricing
    EditionModules
    Starter$83.251
    BusinessContact Sales2
    EnterpriseContact Sales3
    Growth$667.004

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Webex Meetings

    Starting Price

    $12 per month

    Editions & Modules

    Webex Meetings editions and modules pricing
    EditionModules
    Basic$0.001
    Meet + Call Plan$25.002
    Meet Plan$13.503
    EnterpriseContact Sales4
    Call Plan$17.005

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing available by monthly or annual subscription, with discounts available for annual commitments.

    Pricing Info

    Likelihood to Renew

    Hopin

    We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
    Read full review

    Cisco

    Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
    Read full review

    Usability

    Hopin

    I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
    Read full review

    Cisco

    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Read full review

    Reliability and Availability

    Hopin

    No answers on this topic

    Cisco

    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Read full review

    Performance

    Hopin

    No answers on this topic

    Cisco

    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
    Read full review

    Support Rating

    Hopin

    For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
    Read full review

    Cisco

    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Read full review

    Implementation Rating

    Hopin

    No answers on this topic

    Cisco

    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Read full review

    Alternatives Considered

    Hopin

    We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
    Read full review

    Cisco

    Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
    Read full review

    Contract Terms and Pricing Model

    Hopin

    No answers on this topic

    Cisco

    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Read full review

    Scalability

    Hopin

    No answers on this topic

    Cisco

    I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
    Read full review

    Professional Services

    Hopin

    No answers on this topic

    Cisco

    It is a user friendly application. We have had no adoption problems within the company.
    Read full review

    Return on Investment

    Hopin

    • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
    • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
    Read full review

    Cisco

    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Read full review

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