Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HRdirect Smart Apps
Score 8.4 out of 10
Small Businesses (1-50 employees)
HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A
TriNet
Score 7.2 out of 10
N/A
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.N/A
Pricing
HRdirect Smart AppsTriNet
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HRdirect Smart AppsTriNet
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.
More Pricing Information
Community Pulse
HRdirect Smart AppsTriNet
Top Pros
Top Cons
Features
HRdirect Smart AppsTriNet
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
24% above category average
TriNet
7.0
631 Ratings
12% below category average
Employee demographic data10.01 Ratings7.0430 Ratings
Job profiles and administration10.01 Ratings6.7439 Ratings
Compliance data (COBRA, OSHA, etc.)10.01 Ratings7.7492 Ratings
Employment history00 Ratings7.0469 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.2528 Ratings
Organizational charting00 Ratings6.5360 Ratings
Organization and location management00 Ratings7.0381 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
TriNet
7.0
434 Ratings
15% below category average
Approval workflow1.01 Ratings6.9352 Ratings
Balance details00 Ratings7.1414 Ratings
Annual carry-forward and encashment00 Ratings6.9334 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
21% above category average
TriNet
8.0
671 Ratings
2% below category average
View and generate pay and benefit information10.01 Ratings9.1649 Ratings
Update personal information10.01 Ratings8.3663 Ratings
View company policy documentation10.01 Ratings8.5559 Ratings
Employee recognition00 Ratings5.5192 Ratings
View job history00 Ratings8.7488 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
154% below category average
TriNet
7.4
556 Ratings
3% below category average
Report builder1.01 Ratings7.2471 Ratings
Pre-built reports1.01 Ratings7.5525 Ratings
Ability to combine HR data with external data00 Ratings7.5258 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
TriNet
8.0
550 Ratings
0% below category average
New hire portal1.01 Ratings8.3549 Ratings
Manager tracking tools1.01 Ratings7.6335 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
TriNet
8.1
688 Ratings
1% above category average
Pay calculation00 Ratings8.1662 Ratings
Support for external payroll vendors00 Ratings8.05 Ratings
Off-cycle/On-Demand payment00 Ratings8.1187 Ratings
Benefit plan administration00 Ratings7.9673 Ratings
Direct deposit files00 Ratings8.8625 Ratings
Salary revision and increment management00 Ratings8.1547 Ratings
Reimbursement management00 Ratings7.4335 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
TriNet
1.0
1 Ratings
155% below category average
Tracking of all physical assets00 Ratings1.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
HRdirect Smart Apps
-
Ratings
TriNet
6.4
84 Ratings
25% below category average
Corporate goal setting00 Ratings6.474 Ratings
Individual goal setting00 Ratings6.382 Ratings
Line-of sight-visibility00 Ratings6.573 Ratings
Performance tracking00 Ratings6.581 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
TriNet
7.3
153 Ratings
9% below category average
Performance plans00 Ratings6.9130 Ratings
Performance improvement plans00 Ratings7.2127 Ratings
Review status tracking00 Ratings7.0122 Ratings
Review reminders00 Ratings8.0131 Ratings
Multiple review frequency00 Ratings7.23 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
HRdirect Smart Apps
-
Ratings
TriNet
7.3
60 Ratings
8% below category average
Candidate ranking00 Ratings8.21 Ratings
Candidate search00 Ratings7.157 Ratings
Candidate development00 Ratings6.653 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
HRdirect Smart Apps
-
Ratings
TriNet
6.4
95 Ratings
20% below category average
Job Requisition Management00 Ratings6.372 Ratings
Company Website Posting00 Ratings5.51 Ratings
Publish to Social Media00 Ratings4.858 Ratings
Job Search Site Posting00 Ratings6.272 Ratings
Duplicate Candidate Prevention00 Ratings9.11 Ratings
Applicant Tracking00 Ratings6.676 Ratings
Notifications and Alerts00 Ratings6.485 Ratings
Best Alternatives
HRdirect Smart AppsTriNet
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HRdirect Smart AppsTriNet
Likelihood to Recommend
10.0
(1 ratings)
7.2
(704 ratings)
Likelihood to Renew
1.0
(1 ratings)
6.5
(50 ratings)
Usability
-
(0 ratings)
7.4
(599 ratings)
Availability
-
(0 ratings)
6.8
(18 ratings)
Performance
-
(0 ratings)
6.8
(18 ratings)
Support Rating
1.0
(1 ratings)
7.0
(685 ratings)
In-Person Training
-
(0 ratings)
8.5
(6 ratings)
Online Training
-
(0 ratings)
8.7
(8 ratings)
Implementation Rating
-
(0 ratings)
2.9
(27 ratings)
Configurability
-
(0 ratings)
7.9
(11 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
8.2
(7 ratings)
Product Scalability
-
(0 ratings)
8.3
(17 ratings)
Professional Services
-
(0 ratings)
7.0
(4 ratings)
Vendor post-sale
-
(0 ratings)
7.8
(14 ratings)
Vendor pre-sale
-
(0 ratings)
7.8
(14 ratings)
User Testimonials
HRdirect Smart AppsTriNet
Likelihood to Recommend
ComplyRight
UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
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TriNet
TriNet is perfect for a smaller business or nonprofits that can't get competitive rates for health care. I can't really speak to larger businesses as I don't have comparison data, but even when we used a PEO in the past, we still were paying high rates. The savings were almost enough to offset the cost of having a PEO vs just a Payroll service, but our employees appreciate the personal savings as well, as we were able to cover a larger portion of the cost due to the price difference. Specifically, our rates for most of our employees were cut in about half
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Pros
ComplyRight
  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review
TriNet
  • Extensive variety of benefit program plan designs and partners. Something for everyone.
  • One stop shopping for all health and wellness benefits.
  • Continue to add new offerings, such as access to Salary.com at a discount and access to Carta at a discount to manage employee stock programs.
  • On top of compliance by state.
Read full review
Cons
ComplyRight
  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
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TriNet
  • a better ATS - the current functionality is very limited. For an organization our size we more "power". I like to be able to run custom reports from the ATS as an example
  • Reporting - there's a stack of standard reports but we need and want custom
  • stop changing the layout. We don't care about the layout its the content that matters. get rid of the turtles or hippos or whatever they are
  • Manager access. Let us give managers access to their employees info without having access to EVERYONE
  • Be honest. If you cant do something, you cant do it. Let us know so we can make other plans and move on
  • "I'll put a ticket in" = this is where your dreams go to fade away. See above
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Likelihood to Renew
ComplyRight
As previously described, there are too many unresolved issues.
Read full review
TriNet
This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
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Usability
ComplyRight
No answers on this topic
TriNet
There is just so much information in the system and sometimes it is attached to other systems in a way that it's hard to know where to find things and a TriNet rep needs to walk you through finding it. Using chat they tend to copy and paste huge strings of instructions into the chat which is challenging to test while scrolling through all that text
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Reliability and Availability
ComplyRight
No answers on this topic
TriNet
We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
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Performance
ComplyRight
No answers on this topic
TriNet
For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
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Support Rating
ComplyRight
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
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TriNet
I like TriNet's multi-layered support. We have dedicated support for payroll and platform, HR, and benefits. We also have an account manager we can contact when we need to escalate an issue or get additional help. The 24/7 chat support is also outstanding for smaller routine issues. All support at TriNet has been extremely responsive. We sometimes have complicated issues like restricted stock vesting, 83(b) elections and other matters and our dedicated support team always helps us do things correctly and on time.
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In-Person Training
ComplyRight
No answers on this topic
TriNet
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
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Online Training
ComplyRight
No answers on this topic
TriNet
Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
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Implementation Rating
ComplyRight
No answers on this topic
TriNet
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
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Alternatives Considered
ComplyRight
No answers on this topic
TriNet
TriNet worked with our smaller employee headcount and offered coverage for both the US and Canada. And we switched from Insperity because of the cost savings which were significant. I liked Insperity but TriNet has been an excellent firm to work with as well.
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Contract Terms and Pricing Model
ComplyRight
No answers on this topic
TriNet
I was not part of the process
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Scalability
ComplyRight
No answers on this topic
TriNet
We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees
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Professional Services
ComplyRight
No answers on this topic
TriNet
Not sure it was used or not as the implementation was completed before I started working for the company
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Return on Investment
ComplyRight
  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Read full review
TriNet
  • I mainly used the ATS and I had to do a lot of extra work than other ATS's I have used in the past.
  • When hiring a candidate, transferring the information from the ATS to the HRIS is nil, there is a lot you have to manually put in, which can be very frustrating.
  • I like the way how I can upload a candidates resume seamlessly.
Read full review
ScreenShots

HRdirect Smart Apps Screenshots

Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync