Likelihood to Recommend During the season when sales gets really hot, we can run multiple meetings a day. HubSpot helps us as a central location where account executives can catch up quick on information and see KPI's for our team. HubSpot is not helpful in getting contacts or finding information. It is a place for implementing that information and using it effectively
Read full review Love the product and I really like how we use it for public sites. The only negative aspect is that it is just hard to find Tridion devs that understand the tool, grasp .net, react, and understand the blueprint, etc.
Read full review Pros Search engine optimization is a major strength of this software as it helps content writers in creating effective content. It is fully equipped with marketing tools. We give much importance to reporting features and HubSpot CMS Hub reports are very useful. Read full review Makes it easy to spin up a new site quickly Allows for numerous users to work on the same site without conflicting with each other's changes Allows you to unpublish changes or revert to old versions if you make a mistake Allows you to time publishing actions (for example, you can set it to happen overnight) Read full review Cons Although you can integrate it with Google Analytics, there is still a significant difference between what each tells you about [a] number of visitors to a given page, etc. There's a lot to the program and it's not always intuitive where to go for a feature. Though the help center and academy are good and usually have the answers, having to look things up isn't. It's expensive. Read full review Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow. When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance. Read full review Likelihood to Renew I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.
Read full review Usability It is very easy for my new employees to use. They provide great training tools to help train our staff when they are faced with a challenge
Read full review The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
Read full review Support Rating They are always there to help in any way possible. Our account manager works out any situations we may encounter during business hours
Read full review Alternatives Considered Easier and faster to use then these two, HubSpot CMS Hub provides me with a long list of tools that make my marketing process more smooth and easy to manage, it doesn't get too technical but is also not too basic, so it has the balance I need when preparing campaigns for some of our sites.
Read full review It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
Read full review Return on Investment Has helped with visibility Has helped cut cost since we can do more in one place versus having several software departments are using separately Read full review SDL is a very complex system. Creating custom components by external vendors turned out to be expensive. The learning curve is very slow, so training takes a lot of time and cost. The revamped corporate site looks clean, modern, and is mobile-friendly. Read full review ScreenShots