Foxtrot RPA (discontinued) vs. Hyland RPA

I use Foxtrot for maintenance purposes. It is very well suited for this type of activity. To have someone change a responsibility code on 1000 accounts is monotonous and time-consuming. Foxtrot just runs in the background while you continue your daily tasks. Less suited is if maintenance on several thousand accounts is required in one day. There needs to be planning involved to make sure that scripts are run through and validations are done by a specific date.

Incentivized

Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.

• Automating repetitive data input tasks.
• Allows for the development of quick solutions without the need for IT.
• Provide robust functionality for the automation of manual tasks.

Incentivized

• Configurability
• Transparency
• Ease of Implementation

Incentivized

• Could be a bit more user-friendly.
• Program not freezing up because of web site performance.
• Easier error checking.

• Lack of dedicated support
• Documentation
• Training

Incentivized

Foxtrot is the best data automation software on the market. Especially for the price and cost savings. I have been able to do so much data integrity clean up over the years to keep our system clean.

Incentivized

Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time

Incentivized

Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.

Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.

Foxtrot does not have nearly as much in terms of functionality and workflow tools. It is primarily meant for automating and creating scripts that help with mainframe-based maintenance and migration tasks. In addition, it is very efficient in simulating the actions of an individual for daily and manual tasks. We selected Foxtrot because it was the tool that was recommended by the main vendor we needed to interface with, and industry-wide it was the main tool being used by other financial institutions with similar platforms to perform the tasks that we bought the platform to perform.

Incentivized

Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time

Incentivized

• Save time in mass updates.
• Accurate logging of inserting records.

• Reduced the need to hire additional staff
• 90-100% coverage of contract settling
• Reducing errors

Incentivized