Infor M3 is designed for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains. M3 is designed with industry-specific functionality and flexible deployment options, and presents a multi-company, multi-country, and multi-site enterprise resource planning (ERP) cloud solution platform.
M3 was originally developed by Intentia, which merged with Lawson (2005), and which in turn was acquired by…
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Viewpoint Spectrum
Score 7.9 out of 10
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Viewpoint Spectrum is a cloud-based construction ERP suite with project management, accounting, resource management, and reporting and analytics. Key features include workflow automation and collaboration tools, document imaging and sharing, cost estimating tools, and RFI management tools.
I've worked as an administrator, functional consultant, implementer and end-user of 3 different ERP products (Lawson, Oracle eBusiness Suite, and ViewPoint). Lawson fits in the middle of this pack. Oracle is the most feature-rich of the bunch (and also the most complicated …
Manufacturing: Infor M3 is designed specifically for manufacturers and provides robust production planning and supply chain management features. The software can help optimize production processes, improve inventory management, and automate purchasing and order fulfillment.Distribution: Infor M3 offers advanced supply chain management capabilities, including inventory management and order tracking, making it an ideal solution for distribution companies.Large Organizations: Infor M3 is a scalable solution that can accommodate the needs of large organizations with complex supply chain and production requirements. The software's modular design allows organizations to customize their implementation to their specific needs.Global Operations: Infor M3 provides multi-language and multi-currency support, making it a suitable solution for organizations with global operations.
The Installation team is amazing. They provide clear guidance at the beginning of the process regarding what is expected and what needs to be done. The implementation manager follows up monthly with you to make sure you are on track and if you need additional help. They are very helpful and responsive in resolving issues.
Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
No software vendor in this space is perfect. Lawson does perform as advertised.
Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds.
Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users.
The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau.
This is a highly configurable product. Where all available support provided by [Information] is very good and exceeds our expectations! The investment in this product by Infor continues to be significant and is showing results! Infor is going a long way and is here to stay! No doubt about that!
There's a little bit of a learning curve, but once you've been working in the system for a while, it becomes second nature. I would say that out of all of the other software that I've personally used, Spectrum has been the easiest one to pick up and learn quickly
For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.
The support is satisfactory, given the large user base of the product. We had no issues to meet our reporting deadlines with Lawson. The organizational support team internally are well trained and hence only on exceptional basis issues are escalated to Lawson support team. We had no negative experience so far with the support of Lawson.
The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth
Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.
I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.
You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well
I wish Infor M3 (formerly Lawson Intentia) were more detailed. But, this actually may be a weakness of my employer and not Infor M3 (formerly Lawson Intentia).
