Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime value.
$599
per month
InVision
Score 7.0 out of 10
N/A
InVision is a collaborative design and prototyping platform with features such as freehand drafting mode and interactive mockups, collaboration, idea management, user testing, and integration with Slack and other collaboration tools. According to the vendor, 1 million designers are using the free version.
During COVID-19 Tribe [Community Platform] allowed non-profit organizations to utilize the premium features for free which was a great benefit. It has helped us utilize our community in order to answer questions rather than having an abundance of support tickets. Tribe [Community Platform] needs to increase spam filters and bot accounts however, as many of the community's are overrun with them. I manually remove these accounts each week.
InVision is well suited for design reviews and immersing yourself in the experience of an app-to-be. As a Product Manager, it's difficult to take abstract concepts, user pain points, and business needs, and produce a vision for an app without a visual aid to communicate a vision. InVIsion offers PMs, designers, and developers the opportunity to sketch a vision, communicate about it with inline commenting, and shareable with other stakeholders.
Tribe Community Platform is inspired by modern social networks. The team behind Tribe Community Platform has carefully studied the user behavior on online networks to add the best practices to their platform.
It is fast, easy to configure, and does what it promises. Also, the pricing based on monthly active users is great in comparison to other solution who simply charge based on the registered users.
The Support and Success team have been highly responsive, in general, most of the queries get answered within a day (sometimes even a few hours). They helped us immensely with brainstorming and suggesting the best practices to set up the community for success during our onboarding period. Some of our suggestions to add certain features were well-accepted and the product team worked on them to solve the issues.
I didn't need to contact InVision support, as I've never needed it. They have an intuitive UI, and most of the questions are answered in their help portal or in tutorials online. Since many people use it, there a great resources available on for example YouTube. No problems so far with InVision.
We only tested out using Adobe XD for similar uses and found it to be more challenging to fit within our processes. It didn't have as robust a set of capabilities as InVision and wasn't as easy to use enterprise wide. I recall also having issues with working with Sketch.
InVision helps our team better and more professionally portray the value and the work we do as designers, leading to more company buy-in in supporting and funding our work. In the past, we would create PowerPoints with screenshots to portray a user workflow that we would share out to stakeholders. Once we began to use this app, where stakeholders could click through and comment as though they were “real” users, stakeholders began to better understand our work, designs, and workflows. This has led to more productive conversations that, in turn, lead to more effective end products that have more consistently served our business goals in tangible ways.
InVision helps us save production time, effort, and cost, as we are able to solve design issues early in the process by having clickable prototypes to show to internal stakeholders and external users. It’s, understandably, difficult for people to provide effective feedback on screenshots. Using the clickable prototypes we created in InVision, we are able to get more effective feedback to solve user workflow issues before we spend time and money developing problematic designs (and later having to redesign them).
It’s easier to market designs to potential buyers with clickable prototypes than with screenshots. With these prototypes, we’ve been able to sell more digital products before product release dates, which has helped to secure many contracts and new business relationships that continue to this day.
