isolved vs. TalentSorter

Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.

TalentSorter is suitable for every sector, industry, or position any company is looking to recruit.

• Payroll Processing (timely and accurate).
• Customer Service (dedicated account service representative, who gets to know your company's needs).
• Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
• Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).

Incentivized

• We decided to have a few prior employees who were our best, and who remained the longest - ultimately a perfect fit for us, complete the TalentSorter questionaire. Both former employees scored very high and were spot on in meeting our unique criteria that TalentSorter allowed us to set up. That reverse approach really impressed us and also confirmed we had set our criteria correctly to help us sort through applicants. We now require all applicants go through TalentSorter before we will even look at their resume.
• TalentSorter took the five character traits that Fortune 500 companies deem most valuable and added many more to help us get a real sense of the individual. It allowed us to gain a much more complete image of the whole person, not just what they want to reveal in their resume, but what is revealed by the questions TalentSorter poses to them and are rated based on the criteria we select as priority.
• TalentSorter offers a unique approach to screening applicants using what they call "Predictive Human Analytics" its what we found to be a products that helps find a fit / match between employee and employer values and priorities - with the objective of increasing the quality of the work experience for all. Now that we did the favourite ex-employee test we are confident we will attract the right people and increase retention.
• Talent Sorter offers everything in one bucket with a dashboard that ranks best fit candidates, this really assisted our sorting where we focused mainly on the highest ranking candidates. And it captures resumes and ranks intelligence, provides a summary - its a genuine time saver and organizes all applicant material.
• As an side we discovered that TalentSorter works like a pre-screen for applicants. The very process eliminates "window shoppers" and the like, who are broadcasting their resume to any and all job postings without consideration.

• More reminder notifications would be great!
• A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
• Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places

Incentivized

• I am new to TalentSorter and still discovering all its incredible benefits to our recruitment process, so at this stage in time I have no criticism for improvement.

Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

Overall support is very helpful, but members of our team have expressed frustration with allegedly needing to provide the same pieces of information repeatedly because the person they're working with doesn't seem to understand the issue or is missing their meaning, etc

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.

Incentivized

Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

• When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
• Employees love having the ability to easily view and verify their timecards prior to payroll submission.

Incentivized

• TalentSorter has reduced the number of inappropriate applicants. Im able to tailor each job posted.
• It scores and ranks applicants with the highest fit to our criteria.
• It helps me be better organized and serves as an excellent interview tool, affording me to ask deeper questions and explore where that individual is at and where they are headed.
• We are finding better suited individuals, where in the past we may have overlooked them because our sorting was based solely on resume content relevancy, now we are looking at people with the best fit and those who are a fit are happier, more engaged, find passion, pride and are easier to train and can take pride and find passion in their role.