What users are saying about
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Top Rated
1616 Ratings
8 Ratings

Jira Software

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Top Rated
1616 Ratings
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Score 8.1 out of 100
8 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Jira Software

Despite my frustrations with our team's specific setups, I have to say that JIRA is truly a wonderful project management tool for large teams and companies. If your team is very small, simpler software would probably meet your needs. But JIRA offers so many features, giving you granular control over every element of your board, and integrating seamlessly with Confluence and Salesforce. JIRA has become the hub of our product team.
Elissa Bernstein | TrustRadius Reviewer

SpiraTest

I think SpiraTest is well suited as a test suite, but in situations where the team is already using multiple products from one particular provider, it may be better to go with that provider's test solution. This is because integrations are very important nowadays, and should be considered when picking your project management software.It should be noted that management selected SpiraTest primarily due to the low cost of the test software. I'm less familiar with other test software in the field, but if cost is an issue, you should take a look at SpiraTest.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Test Management

Jira Software
SpiraTest
7.6
Centralized test management
Jira Software
SpiraTest
7.8
Manage test hosts and schedules
Jira Software
SpiraTest
7.8
Map tests to user stories
Jira Software
SpiraTest
9.1
Test execution reporting
Jira Software
SpiraTest
5.7
Defect management
Jira Software
SpiraTest
7.8

Pros

Jira Software

  • JIRA is an excellent tool to connect different teams and work styles in an efficient way, without being too specific for some of them.
  • It has a lot of features and settings to offer which really enable you to plan a task in a very detailed way.
  • Thanks to the different conditions of a task, the status can be tracked easily and everyone always knows who's the one who has to provide input.
Fabian Kuhn | TrustRadius Reviewer

SpiraTest

  • A clean view of test case steps, expected results and the ability to record a result for each step quickly on one page per test set. This really helps testers work through executing manual test cases.
  • Hierarchical structure of releases and builds, requirements, and test cases.
  • Can quickly build test sets and/or test runs per build/release.
  • Simple identification of each test case, requirement, test run, build, release, etc.
Dave Furlani | TrustRadius Reviewer

Cons

Jira Software

  • Atlassian recently made a number of UI changes to both JIRA and Confluence. The Confluence changes negatively impact productivity by hampering what used to be a relatively straightforward navigation process. JIRA received an analogous set of changes; while less egregious, I find the new look increases my eye strain when trying to find needed information. New users may not have as much difficulty, but you should try it for yourself.
  • Atlassian offers both a Cloud and on-premise solution; the Cloud version doesn't offer many customizations and plugins that are present on the on-prem (server) version.
  • The amount of customization offered by JIRA is a blessing and a curse. Generally speaking, it's important to keep things as simple as possible; avoid adding custom fields or super involved workflows as much as possible (though the default workflow doesn't work in most situations based upon my experience).
  • You'll need to nominate someone in your organization to own the JIRA effort -- this person should have a reasonable knowledge of JIRA administration but also have the ability to fairly present options and solutions as issues arise. If you don't have someone in this org but opt for a committee of sorts your instance can become a true mess and will negatively impact productivity.
Jonathan Mendelson | TrustRadius Reviewer

SpiraTest

  • Training can be difficult to find at times.
  • Basic reporting can become very verbose unless you set lots of filters and parameters.
  • The ability to customize some of the verbiage in the application would help bridge the gap between translating what SpiraTest's testing terminology is and the company culture uses for testing terminology.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Jira Software

Jira Software 5.5
Based on 33 answers
I do not make decisions at my new company, so it's out of my hands. I will say that we're in dire need of a new Project Tracking suite, but I'm not sure how interested they'd be in building something from the ground up. But, if discussions turn to blowing up our current solution and going in another direction, I will be recommending JIRA, and offering to take lead in it's implementation.
Adam James | TrustRadius Reviewer

SpiraTest

No score
No answers yet
No answers on this topic

Usability

Jira Software

Jira Software 8.2
Based on 25 answers
JIRA's UI is very difficult to navigate. It is almost impossible to find things. I find myself just using the address bar and putting in the ID numbers as I can't find what I need anywhere else. There is no one place to do tasks but many and many ways to get there and this causes confusion.
Kyle Kochtan | TrustRadius Reviewer

SpiraTest

No score
No answers yet
No answers on this topic

Support

Jira Software

Jira Software 8.5
Based on 18 answers
I haven't had to interact with their support team, outside of maybe reading some online help or blog articles. So I can't really comment on their support team, but the fact that I haven't needed to use them says quite a lot about the quality and ease of use of this system.
Richard Davies | TrustRadius Reviewer

SpiraTest

No score
No answers yet
No answers on this topic

Implementation

Jira Software

Jira Software 9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic | TrustRadius Reviewer

SpiraTest

No score
No answers yet
No answers on this topic

Alternatives Considered

Jira Software

JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual needs. JIRA also has a vast capability to integrate with a variety of software products used throughout many different companies.
Mitchell Brand | TrustRadius Reviewer

SpiraTest

Anonymous | TrustRadius Reviewer

Return on Investment

Jira Software

  • As a product manager I needed to make sure that all teams were aware of priority and that new items went through triage and were accounted for in a timely manner. JIRA took us away from the headache of spreadsheets and daily meetings, to one transparent system with real time dashboards that required no meetings. People could just do their work because they knew what was the next most important item. This must have saved hundreds of thousands of hours over the years.
Tracy Walton | TrustRadius Reviewer

SpiraTest

  • SpiraTest can be improved in terms of its dashboard and reporting. This will be really helpful for the management as well.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Jira Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jira Software Editions & Modules

Additional Pricing Details

SpiraTest

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SpiraTest Editions & Modules

On-premise Edition
3-User$1331
5-User$1191
10-User$991
20-User$891
20-User$6,9992
  1. Lifetime License per Seat
  2. Lifetime License (unlimited seats)
SaaS Edition
1-User$61
3-User$241
5-User$191
10-User$171
20-User$131
  1. Per User per Month
Modules
RemoteLaunch$199.991
  1. Lifetime License [Unlimited Users]
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Jira Software
8.8
SpiraTest
8.1

Likelihood to Renew

Jira Software
5.5
SpiraTest

Usability

Jira Software
8.2
SpiraTest

Reliability and Availability

Jira Software
5.3
SpiraTest

Performance

Jira Software
8.0
SpiraTest

Support

Jira Software
8.5
SpiraTest

Online Training

Jira Software
8.0
SpiraTest

Implementation

Jira Software
9.0
SpiraTest

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