Likelihood to Recommend The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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Jile can be used by enterprises of any size irrespective of which part they are in the Agile journey. Jile is an Agile DevOps platform to manage end-to-end Agile planning, execution, automating your CI/CD pipeline, and delivery of value to the customers. Jile itself is a platform to manage agile planning and delivery. On the DevOps part, Jile acts as an orchestrator that integrates with market-leading tools like Cucumber, JUnit, SonarQube, and many more for the smoother deployment of the CI/CD pipeline. Jile will help you to identify bottlenecks or what went wrong during the execution of the pipeline and show you reports in this regard.
Read full review Pros Running sprints and tracking progress of roadmap, epics, story, task and subtask The user interface is great. It allows tables inside details, have common shortcuts and clean design. Can create custom dashboards and can view data in multiple ways Advanced access rights based on role Read full review Tata Consultancy Services
Makes DevOps tools integration simple. Out-of-the-box plugins store and additional plugins are included on the Jile roadmap. REST APIs for all key entities, enabling teams to read data from Jile or update data into Jile. Read full review Cons Management of the software is very difficult at times, although has improved. Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all). Better integration with Trello, would love to see this happen. Right now it's very clumsy. Read full review Tata Consultancy Services
They do not integrate with any apps, have only DevOps 3rd party tools integration. Read full review Likelihood to Renew This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Dustin Ghia Lead Consultant - Solutions Architect - Software Engineer
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Usability JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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Support Rating Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Online Training One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Implementation Rating Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Alternatives Considered Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired
Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
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With Jile, teams can choose an Agile Way of Working (WoW) template that best fits their delivery needs, and then customize their WoW by turning applications on or off from a list of more than 50 applications and features. The WoW templates in Jile include Scrum, Kanban, Disciplined Agile, Large Scale Scrum, Agile Portfolio, and more. This flexibility provides an adaptive and tailored way for organizations to adopt Agile at scale across the enterprise, and digitally transform into a Business 4.0™ enterprise.
Read full review Return on Investment Jira has positively made our company's daily activities much better organized With Jira we can track progress and follow up on tasks Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity Read full review Tata Consultancy Services
Cost efficiency on collaboration. More visibility on budgetary which is great! Read full review ScreenShots