Join.me (discontinued) vs. TeamViewer vs. Webex Meetings

Join.me (discontinued)

546 Reviews and Ratings

TeamViewer

2778 Reviews and Ratings

Webex Meetings

2545 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Join.me (discontinued)	Score 9.7 out of 10	N/A	Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.	$10 per month
TeamViewer	Score 8.6 out of 10	N/A	TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.	$299 per year
Webex Meetings	Score 8.6 out of 10	N/A	Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.	$14.50 per month per user

Pricing

Join.me (discontinued)

TeamViewer

Webex Meetings

Editions & Modules

Lite: $10.00
Month
Pro: $10.00
Month
Business: $10.00
Month

Remote Access: $24.90
per month (billed annually) 1 Licensed User
Business: $50.90
per month (billed annually) 1 Licensed User
Premium: $102.90
per month (billed annually) 15 Licensed Users
Corporate: $206.90
per month (billed annually) 30 Licensed Users

Webex Meet: $14.50
per month per user
Webex Suite: Meet + Call: $25
per month per user
Enterprise: Contact Sales

Offerings

Pricing Offerings
Join.me (discontinued)	TeamViewer	Webex Meetings
Free Trial
Yes	Yes	Yes
Free/Freemium Version
No	Yes	Yes
Premium Consulting/Integration Services
No	Yes	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

Discount available for annual pricing.

More Pricing Information

Pricing Info

Community Pulse
	Join.me (discontinued)	TeamViewer	Webex Meetings
Considered Multiple Products	Join.me (discontinued) Verified User Administrator Chose Join.me (discontinued) Again, join.me has many of the same issues the TeamViewer or Webex have, such as dropped connections, laggy, jitter, etc. These are expected with over the public internet/cloud services such as these. I think where Join.me is a step above is how easy it is to set up and get a … Incentivized Helpful? Verified User Employee Chose Join.me (discontinued) I have used Join.me, DameWare and TeamViewer. Join.me has the least amount of hassle in regards to quick setup. Dameware often times fails and has to be installed manually. TeamViewer drops the connection often and requires you to start the whole process again. Incentivized Helpful? Aaron Smith Support Team Manager \ IT Specialist Chose Join.me (discontinued) Since Join.me is free, it's not really fair to compare to all paid products. However, since Join.me is free and IS comparable to pay for products, that speaks in and of itself. While the screen refresh is a little slow, and there are some extra clicks users have to do to permit … Incentivized Helpful? Verified User Executive Chose Join.me (discontinued) We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we … Incentivized Helpful? Verified User Team Lead Chose Join.me (discontinued) If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money … Incentivized Helpful? Verified User Administrator Chose Join.me (discontinued) Join.me has many shortcomings when it comes to comparison with Webex. I believe Webex is by far the best however there is a small piece of the of the market for Join.me. Join.me was too late to the game and lacks in features on top of it. Incentivized Helpful? Maximus Mednick Lead Solution Instructor Chose Join.me (discontinued) It's faster, cheaper, and it just works. As I said, I don't have to think about it. Incentivized Helpful? Verified User C-Level Executive Chose Join.me (discontinued) Join.me beats its competitors on pricing, but beyond that its competitors have a much richer feature set. Incentivized Helpful? Christopher Page, MBA Digital Marketing Consultant Chose Join.me (discontinued) Webex has a higher quality video and audio output, but it still depends on bandwidth. Join.me is significantly cheaper, offers a free version, and is much easier to set up. While the video and audio quality with Join.me isn't as great as Webex, it still gets the job done and is … Incentivized Helpful? Allison Butz Account Manager Chose Join.me (discontinued) I was not the decision maker in my department who chose join.me, but in my experience, Join.me is much less consistent and user-friendly than WebEx Incentivized Helpful? Verified User Manager Chose Join.me (discontinued) Join.me is the easiest and quickest of all of the tools, but the least functional and efficient for long-term use. If an end user is unsure of providing unattended remote access, it remains as a top tool. Otherwise, once connected, installation and use of the other tools are … Incentivized Helpful? Gil Lopez CTS ING Integrated Technology Architect Chose Join.me (discontinued) Similar offerings. Join.me was selected due to easy, consistent management. Quickly embraced by our teams, uses the hardware already in place. Each user gets his / her private meeting space or can generate a one time code for ad-hoc meetings. In general, join.me provided … Incentivized Helpful? Samantha McMahon AssetZone Lead Analyst Chose Join.me (discontinued) I do like join.me for shorter presentations but I think it could use an upgrade. It’s great that each meeting creates its own link which is easy to send to others. Incentivized Helpful? Verified User Manager Chose Join.me (discontinued) Join me is so much easier to use than other products we have used. We currently use 2 products as backups (for security reasons) and have always preferred the ease of use associated with Join me. The personalised URL and web browser viewing without other software installations … Incentivized Helpful? Matthew Robinson Principal Solution Architect Chose Join.me (discontinued) [We selected Join.me because of] Competitive Pricing Global Telephone Numbers Incentivized Helpful? Risto Milovanov Director of Business Solutions and Project Management Chose Join.me (discontinued) Lower cost, easier to use, available across different geographies Incentivized Helpful? Micah Jones Chief Information Officer Chose Join.me (discontinued) Honestly most of these are about the same in terms of functionality. Join.me has a competitive price but is not necessarily the cheapest. We selected it to consolidate things internally. Incentivized Helpful? Verified User Manager Chose Join.me (discontinued) For quick, simple, and sporadic meetings it is great. Low barrier to entry. Super easy to use, especially when you are on a bind and need to act fast. Incentivized Helpful? Chris Whisonant Lead Consultant Chose Join.me (discontinued) Overall, it is generally more simple for users to start their own sessions with join.me than the other solutions. This is the primary reason we tend to use join.me over the others. However, we tend to use GoToMeeting when we are doing presentations or conference calls. Incentivized Helpful? Massimo Emilione Systems Analyst Chose Join.me (discontinued) Head to head join me is quicker to use and is easier to use. It requires literally nothing to install unlike the other applications, which makes it the best choice when working with users who are less technical. join.me is the fastest to get started and share with your users. … Incentivized Helpful? Daniel Keogh Digital Strategy Manager Chose Join.me (discontinued) I use the free version with ease. Incentivized Helpful? Raviraj Raikar Consultant Chose Join.me (discontinued) The features provided with Join.me are better as compared to its peers. Voice quality and seamless screen sharing is better, thus providing a good user experience in communication. Incentivized Helpful?	TeamViewer Sam Shannon, CAPM Data Analyst and ERP Systems Manager Chose TeamViewer Join.me and Webex allow for remote desktop sharing, but typically for meetings or instances. They do not offer the constant connection that teamviewer does. The user must be on the computer and type in the code provided by the remote user. The unlimited personal trial nature of … Incentivized Helpful? LK Lukasz Kokot Technical Project Manager Chose TeamViewer After using WebEx, LogMeIn, and Join.me we went with TeamViewer since it had all the required features for all the users across all the business units in our division. TeamViewer not only had the best list of features, but it also had the easiest way to deploy it across all our … Incentivized Helpful? Dale Simpson IT & T Manager Chose TeamViewer Prior to buying TeamViewer we extensively reviewed a number of different platforms: AnyDesk - this is a simpler remote access platform, but I found it to be too temperamental with the connection and more often than not I would have to go to the PC instead. Join.me - in a similar … Incentivized Helpful? NH Norman Hazlewood IT Manager Chose TeamViewer In comparison, in terms of support TeamViewer is some distance ahead as it worked more reliably in terms of speed over the internet with less quirks occurring. I was also in most cases able to see administrative screens when prompted, which was an issue especially in Teams. Jo… Incentivized Helpful? Verified User C-Level Executive Chose TeamViewer Webex basically used for video calls and online meeting, GoToMyPC commercials are on the high side compare to the TeamViewer Helpful? Asad Khan Systems Solution Architect Chose TeamViewer TeamViewer doesn't stack up against them at all. AnyDesk is way faster than teamviewer & has a voice calling facility along with a screen share Incentivized Helpful? Ayrton Carvalho MBA Business Management Chose TeamViewer On the feature-rich front, from among all the remote tools that I've used, whether LogMeIn or VNC, TeamViewer has features as well as a very pleasing interface. Since IT support procedures for file sharing, screen transfer, and controlling remote gadgets are now made so much … Incentivized Helpful? Verified User Analyst Chose TeamViewer After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this … Incentivized Helpful? Peter Vadelnieks Customer Support and Project Manager Chose TeamViewer Chime seems more like a text chatting platform than a remote session platform. Microsoft Teams seems better streamlined, but it feels very memory heavy and I've seen it lag. Webex seems slightly better, but is very clunky and has a less than stellar User experience. It seems … Incentivized Helpful? IC ian cambra Network System Administrator Chose TeamViewer its easier to use, easier to management laptops and other devices, etc Helpful? Nicolas Tenthorey IT Support Specialist III Chose TeamViewer I feel that TeamViewer's integration with clipboard and hotkeys works better than any other software in the market. Incentivized Helpful? Anil Patil Sr. Executive - IT - India & Subcontinent Indonesia & Malaysia Chose TeamViewer TeamViewer is far better than Landesk to get access to systems, Landesk is not easy to use & lacks a lot of features required for proper remote access, so we selected TeamViewer for our requirement. Incentivized Helpful? Verified User Director Chose TeamViewer All platforms and products are similar and each have their strengths and weaknesses so it is hard to generalize given that everyone's needs are different, but TeamViewer has proven to us to be not only versatile, easy to deploy and have a small foot print but also very secure … Incentivized Helpful? Verified User Director Chose TeamViewer TeamViewer is better than RDS because of the way it handles the video. At the core, they are both remote control applications. However the method for implementation is quite different. RDS gives you 90% experience of physically being at the terminal but TeamViewer gives you … Incentivized Helpful? Chris Saenz Lead System Engineer Chose TeamViewer There are other meeting, screen sharing, and collaboration software products that do well, but in my opinion, TeamViewer excels in the most important aspects of screen sharing or remote support software. It has the most high quality audio/video performance, it has many … Incentivized Helpful? MUKESHI RANI MALIK Deputy Manager Chose TeamViewer Reliability and constant connection was what set it apart. I dont even think it has any direct competitor since none of the other tools I used had the option to leave the software running and maintain a constant connection. Incentivized Helpful? Stephen Wittmaak Creative Content & Design Soecialist Chose TeamViewer Overall pricing, functionality, and low learning curve make it a solid saas choice depending on what you need. Incentivized Helpful? Michael Haberkern Network Engineer Supervisor Chose TeamViewer TeamViewer, as currently used is probably the best of the applications I have used, right up there with Bomgar. With Bomgar, we are actually administrating, and we love the back-end features of Bomgar, i.e. I can access the remote servers\workstations on the back-end without … Incentivized Helpful? Mohammad Aminul Islam Graduate Research Assistant Chose TeamViewer TeamViewer is easier to use and has more flexibility than other existing software. I can even access my microscope computer in the laboratory from home and control the microscope remotely when I run time-series experiments. During online meetings also getting access to a common … Incentivized Helpful? Verified User Contributor Chose TeamViewer I have the possibility to add devices as contacts with a user account. It's the chosen application to use in my department. The program is so lightweight and reliable. Incentivized Helpful? John Dopson Network Engineer Chose TeamViewer I think it compares very well, teamviewer is used mostly because of its ease of use and quick setup. Also, the vendors seem to use it also and makes for a very affordable and quick solution. Incentivized Helpful? Verified User Administrator Chose TeamViewer With regards to the above mentioned software, Teamviewer is not free, at least not for business use. This is where UltraViewer comes into light. It is not an instant messaging solution like Skype for Business and has more or less the same features as WebEx. Teamviewer works … Incentivized Helpful? Verified User Consultant Chose TeamViewer Teamviewer is easily available and has a trial version. Incentivized Helpful? Shawn Bennett Director, Mid Market Account Management Chose TeamViewer The application works very well across all platforms - Windows, Windows Phone, Andriod, Linux, Mac, IOS. There is no doubt, that no matter the end users' OS or platform that we can confidently access their device for a quick and easy resolution. The TeamViewer application is … Incentivized Helpful? Matthew Fox Technical Sourcer Chose TeamViewer I've used a few different screen sharing and conference tools and each of them have their strengths and weaknesses. I would say that TeamViewer holds its own when using it as a remote management system. Other tools either cost more or don't have the same functionality, or … Incentivized Helpful?	Webex Meetings Verified User Professional Chose Webex Meetings Skype for Business is used much more widely in the organization now because it is a lot cheaper for internal-only meetings. However, Skype does seem to have even more audio connection issues than WebEx. Our C-Suite also uses BlueJeans for their quarterly review webinars, and it … Incentivized Helpful? Verified User Manager Chose Webex Meetings We actually use a variety of the offerings. We have a few Join.me accounts because sometimes that is easier for calling/screen sharing meetings. We opted against UberConference because although it was the most cost-effective, we found calls were being dropped regularly. For … Incentivized Helpful? Verified User Engineer Chose Webex Meetings Our organization actually prefers Zoom, and uses it almost exclusively for initiating meetings. We basically don't have a use for TeamViewer any longer. Incentivized Helpful? Verified User Project Manager Chose Webex Meetings Webex Meetings has become the standard for Business solutions. All others are lower in their solution offering. Cisco is improving Webex Meetings day by day. It is the best solution for video, Incentivized Helpful? Verified User Engineer Chose Webex Meetings They all handle collaboration and meetings well and all offer various experiences. On the whole I wouldn't say any one of the products stand out against the other so it would have to come down to ease of integration, installation an costing. Webex Meetings holds its own well … Incentivized Helpful? Asad Khan Systems Solution Architect Chose Webex Meetings As I said earlier also in one of the answers - Webex stacks up against them on video & audio quality, security, and lower resource consumption. However, the pricing of Webex is high, and integration with Microsoft 365 is not possible. That is the reason my organization replaced … Incentivized Helpful? Verified User Team Lead Chose Webex Meetings I would prefer Microsoft Teams and Zoom than Webex Meetings. Because all the core features of these softwares are offered conviniently by other vendors. Incentivized Helpful? DM Daniel Meyer Founder & CEO Chose Webex Meetings Initially, Webex was the most reliable, secure, and feature-rich option on the market when we started our online schools 12 years ago. Skype was much more of a social platform (prior to Skype Business) and we wanted to communicate to potential school partners and parents that … Incentivized Helpful? Verified User Analyst Chose Webex Meetings I was using Zoom for a long time, but after their recent data breach, I was looking for other options. I found Webex Meetings and I have to say it is the best conference calling service out there! It's so simple to use and the sound quality is better than others. The customer … Incentivized Helpful? Andrew Williams Senior Account Manager Chose Webex Meetings Webex Meetings is unmatched since it provides powerful and easy-to-use features. It is highly customizable to suit your business needs. I like how it allows me to engage with employers, customers, and co-workers. Incentivized Helpful? Peter Vadelnieks Customer Support and Project Manager Chose Webex Meetings I did not choose WebEx as the main communication tool within my organization. For Support needs I use TeamViewer to assist in remote interactions with customers but this is a different kind of tool. WebEx is indeed easier to use if you simply want to have meetings compared to … Incentivized Helpful? Matt Judice Tier 2 Integrated Support Chose Webex Meetings I think Webex is about the same in terms of functions, compared to the others listed at the top of this. If you think about it there are only so many things that a screen share meeting platform can do. That being said Webex is heavier and slower to load than some the web … Incentivized Helpful? CJ Curtis Jackson Network Admin Chose Webex Meetings It works well with our Cisco environment. Incentivized Helpful? John Predmore Network Administrator Chose Webex Meetings In my experience WebEx is the most mature, fully featured and reliable solution of it's type i have used. We chose WebEx years ago when this space had far fewer competitors. But WebEx continues to innovate and add more capabilities to keep it at the front of this market segment. Incentivized Helpful? Aarón Barton Product Manager Chose Webex Meetings With Cisco Webex Meetings, you can integrate with Outlook, and you can share selected applications and not only your screen. We had an improved audio experience as well with Cisco Webex. Incentivized Helpful? Steven Shulmister Co-Founder \| Head of Research \| VP, Operations Chose Webex Meetings Webex isn't as good as Google Hangouts for impromptu meetings or meetings with people who are already in your contacts. Incentivized Helpful? PA Paige Allar Insurance Agent Chose Webex Meetings Each of these are easily navigated but I believe WebEx has the most features to be used during the webcast. Incentivized Helpful? Verified User Manager Chose Webex Meetings As a consultant, we have the opportunity to use many web conferencing software with our client organizations. WebEx falls right in the middle for the technologies. In my opinion, it's better than Skype for Business but not as good as newer web-conferencing technologies like … Helpful? Verified User Team Lead Chose Webex Meetings I use these regularly; there are also other tools out there I've used once or twice, but these two are the major ones I've stuck with. Incentivized Helpful? Jim Danforth Network Engineer Chose Webex Meetings Webex has become the standard for Business. All others are following in Cisco's lead to compete. Cisco has improved Webex and is actually a great solution for Video, Voice, and Content. Webex is simply just Fast, Easy, and Secure to host your Meetings. Incentivized Helpful? Verified User Professional Chose Webex Meetings I think the mobile enabled WebEx Meeting made a huge impact. Although there is huge difference with the desktop version I am confident that future upgrades to WebEx Meetings will have better video quality without freezing and I would expect to have all the desktop features in … Incentivized Helpful? Verified User Administrator Chose Webex Meetings Better for multiple meetings but less compatible for one on one support. Incentivized Helpful?

Features

Join.me (discontinued)

TeamViewer

Webex Meetings

Performance & Compatibility of Online Events Software

Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
	Join.me (discontinued) 7.8 75 Ratings 1% below category average	TeamViewer - Ratings	Webex Meetings 8.6 839 Ratings 8% above category average
High quality audio	8.566 Ratings	00 Ratings	9.0833 Ratings
High quality video	8.269 Ratings	00 Ratings	9.0825 Ratings
Low bandwidth requirements	7.059 Ratings	00 Ratings	8.0794 Ratings
Mobile support	7.336 Ratings	00 Ratings	8.5757 Ratings

Screen Sharing

Comparison of Screen Sharing features of Product A and Product B
	Join.me (discontinued) 7.9 73 Ratings 0% below category average	TeamViewer - Ratings	Webex Meetings 8.5 825 Ratings 7% above category average
Desktop sharing	8.573 Ratings	00 Ratings	8.8823 Ratings
Whiteboards	7.433 Ratings	00 Ratings	8.2717 Ratings

Online Meetings / Events

Comparison of Online Meetings / Events features of Product A and Product B
	Join.me (discontinued) 8.0 69 Ratings 2% below category average	TeamViewer - Ratings	Webex Meetings 8.6 833 Ratings 5% above category average
Calendar integration	8.551 Ratings	00 Ratings	8.6790 Ratings
Meeting initiation	8.464 Ratings	00 Ratings	8.5819 Ratings
Integrates with social media	7.121 Ratings	00 Ratings	8.4346 Ratings
Record meetings / events	8.052 Ratings	00 Ratings	8.9777 Ratings
Slideshows	8.035 Ratings	00 Ratings	8.7703 Ratings

Online Events Collaboration

Comparison of Online Events Collaboration features of Product A and Product B
	Join.me (discontinued) 8.1 59 Ratings 0% above category average	TeamViewer - Ratings	Webex Meetings 8.7 787 Ratings 8% above category average
Live chat	8.759 Ratings	00 Ratings	8.8765 Ratings
Audience polling	7.720 Ratings	00 Ratings	8.8677 Ratings
Q&A	7.826 Ratings	00 Ratings	8.5686 Ratings

Online Events Security

Comparison of Online Events Security features of Product A and Product B
	Join.me (discontinued) 8.3 58 Ratings 3% above category average	TeamViewer - Ratings	Webex Meetings 8.8 781 Ratings 9% above category average
User authentication	8.244 Ratings	00 Ratings	8.8734 Ratings
Participant roles & permissions	8.251 Ratings	00 Ratings	8.7760 Ratings
Confidential attendee list	8.433 Ratings	00 Ratings	8.9469 Ratings

Security

Comparison of Security features of Product A and Product B
	Join.me (discontinued) - Ratings	TeamViewer 8.6 49 Ratings 2% above category average	Webex Meetings - Ratings
Role-based user permissions	00 Ratings	8.649 Ratings	00 Ratings

Remote Administration

Comparison of Remote Administration features of Product A and Product B
	Join.me (discontinued) - Ratings	TeamViewer 8.5 535 Ratings 2% above category average	Webex Meetings - Ratings
File transfer	00 Ratings	8.8503 Ratings	00 Ratings
Instant message	00 Ratings	8.6463 Ratings	00 Ratings
Access to sleeping/powered-off computers	00 Ratings	7.3354 Ratings	00 Ratings
Session record	00 Ratings	8.3362 Ratings	00 Ratings
Annotations	00 Ratings	7.9127 Ratings	00 Ratings

Platform & Infrastructure

Comparison of Platform & Infrastructure features of Product A and Product B
	Join.me (discontinued) - Ratings	TeamViewer 8.0 35 Ratings 2% above category average	Webex Meetings - Ratings
Third-party software integrations	00 Ratings	8.035 Ratings	00 Ratings

Remote Access

Comparison of Remote Access features of Product A and Product B
	Join.me (discontinued) - Ratings	TeamViewer 8.3 60 Ratings 6% above category average	Webex Meetings - Ratings
Attended device access	00 Ratings	9.159 Ratings	00 Ratings
Unattended device access	00 Ratings	8.455 Ratings	00 Ratings
Mobile device access	00 Ratings	7.752 Ratings	00 Ratings
Virtual device access	00 Ratings	8.349 Ratings	00 Ratings
Multiple-display support	00 Ratings	8.250 Ratings	00 Ratings
Multiple concurrent sessions	00 Ratings	8.349 Ratings	00 Ratings

Best Alternatives
	Join.me (discontinued)	TeamViewer	Webex Meetings
Small Businesses	Intermedia AnyMeeting Pro Score 7.2 out of 10	Getscreen.me Score 9.6 out of 10	Intermedia AnyMeeting Pro Score 7.2 out of 10
Medium-sized Companies	JioMeet Score 9.8 out of 10	Action1 Score 9.5 out of 10	JioMeet Score 9.8 out of 10
Enterprises	Webex Meetings Score 8.6 out of 10	Remote Desktop Manager Score 9.5 out of 10	Webex App Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives	View all alternatives

User Ratings
	Join.me (discontinued)	TeamViewer	Webex Meetings
Likelihood to Recommend	7.1 (76 ratings)	8.7 (557 ratings)	8.8 (843 ratings)
Likelihood to Renew	9.0 (5 ratings)	10.0 (64 ratings)	8.0 (56 ratings)
Usability	10.0 (7 ratings)	9.1 (57 ratings)	7.5 (110 ratings)
Availability	- (0 ratings)	9.1 (5 ratings)	7.4 (438 ratings)
Performance	- (0 ratings)	9.1 (5 ratings)	9.6 (413 ratings)
Support Rating	8.8 (25 ratings)	9.6 (50 ratings)	9.3 (113 ratings)
In-Person Training	- (0 ratings)	9.1 (2 ratings)	8.8 (6 ratings)
Online Training	- (0 ratings)	9.1 (4 ratings)	8.5 (6 ratings)
Implementation Rating	10.0 (2 ratings)	8.9 (119 ratings)	9.2 (19 ratings)
Configurability	- (0 ratings)	9.1 (4 ratings)	8.8 (12 ratings)
Contract Terms and Pricing Model	- (0 ratings)	- (0 ratings)	7.3 (10 ratings)
Ease of integration	- (0 ratings)	9.1 (5 ratings)	9.7 (8 ratings)
Product Scalability	- (0 ratings)	9.1 (5 ratings)	9.6 (409 ratings)
Professional Services	- (0 ratings)	- (0 ratings)	8.9 (9 ratings)
Vendor post-sale	- (0 ratings)	8.5 (5 ratings)	9.3 (10 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (5 ratings)	10.0 (11 ratings)

User Testimonials
	Join.me (discontinued)	TeamViewer	Webex Meetings
Likelihood to Recommend	Discontinued Products I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product. Incentivized Verified User Anonymous Read full review	TeamViewer I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN. Incentivized Scott Anderson CIO Read full review	Cisco The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved. Incentivized SK Suchitra Kushwah Business development Associate Read full review
Pros	Discontinued Products No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work. The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start. Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily. Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later. Incentivized Verified User Anonymous Read full review	TeamViewer It is secure and eliminates the need for VPN for remote users. It offers a 2FA to insure that security is strong for our system. Can save time with file transfer syncs for labels, batches and other files. It supports multi device and cross platform usage within our warehouse. Incentivized TH Tony Higgins CIS Manager Read full review	Cisco Anywhere at anytime virtual meetings and conferences. Secure collaboration end-to-end. Webex Assistant, I like this feature every much. Customizable layouts as needs arise. Great User Interface (UI). Historical capture of meetings. The shape and gesture recognition features using AI. Note-taking. Close Captioning in various languages. Incentivized JR Joe Reddix President and CEO Read full review
Cons	Discontinued Products There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly. Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage. I think its interface is a little hard for beginners and is not that user friendly. Incentivized Donna-sue Carpenter SMS Routing Manager Read full review	TeamViewer With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer Incentivized Sander de Beus IT Service Coördinator Read full review	Cisco Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams. More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost. The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go. Incentivized Deep Mukherji Sr. Director-Delivery Head Read full review
Likelihood to Renew	Discontinued Products This platform enables a very high ROI for the solution that it provides to our team to support our end-users. Incentivized Verified User Anonymous Read full review	TeamViewer We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help. Incentivized Yvonne Graber President, Owner Read full review	Cisco Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive Incentivized Francisco Flores Network Administrator Read full review
Usability	Discontinued Products Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it! Incentivized Christopher Page, MBA Digital Marketing Consultant Read full review	TeamViewer TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more. Incentivized CA CSM AG, Robert Schürch CEO Read full review	Cisco Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully. Incentivized Lance Herbst .ılı.ılı Senior Systems Engineer Read full review
Reliability and Availability	Discontinued Products No answers on this topic	TeamViewer Always available if setup correctly. Incentivized JR Jackie Ramos Associate Director of Telecom & PC Support Read full review	Cisco So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth. Incentivized RC Resham Chugh Advisor Read full review
Performance	Discontinued Products No answers on this topic	TeamViewer The application is built on VNC which is a very stable technology. Mike Robinson Internet Director / UNIX Administrator Read full review	Cisco We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment. Remon Adel Senior Network Engineer Read full review
Support Rating	Discontinued Products I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less). Incentivized Samarah Sardoni Lead Project Manager Read full review	TeamViewer the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly. Incentivized Andrew Shannon Senior System Administrator Read full review	Cisco The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services. Incentivized Aziz Khambati Account Manager Read full review
In-Person Training	Discontinued Products No answers on this topic	TeamViewer As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage. Incentivized CA CSM AG, Robert Schürch CEO Read full review	Cisco It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly. Incentivized Mohammed Javed Mansuri Sr. Manager Presales Read full review
Online Training	Discontinued Products No answers on this topic	TeamViewer I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral. Jordan Paquette IT Support Technician Read full review	Cisco It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product. Incentivized Nino San Agustin Network Security Manager Read full review
Implementation Rating	Discontinued Products This is a fairly simple product which doesn't require much "implementation" work for our use cases. Incentivized Chris Whisonant Lead Consultant Read full review	TeamViewer TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well. Incentivized J Rio Fultz CEO Read full review	Cisco That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings. Incentivized Chris Carpenter Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler Read full review
Alternatives Considered	Discontinued Products If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options. Incentivized Verified User Anonymous Read full review	TeamViewer TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version. Incentivized HS Harshal Shah Engineering Read full review	Cisco The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research. Incentivized Juan Miguel Rojas Cofundador - CEO Read full review
Contract Terms and Pricing Model	Discontinued Products No answers on this topic	TeamViewer No answers on this topic	Cisco We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration. Incentivized Michael Craven Owner/President/CEO Read full review
Scalability	Discontinued Products No answers on this topic	TeamViewer Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop Incentivized JR Jackie Ramos Associate Director of Telecom & PC Support Read full review	Cisco I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues. Incentivized NM Nick Melosky District Manager Read full review
Professional Services	Discontinued Products No answers on this topic	TeamViewer No answers on this topic	Cisco It is a user friendly application. We have had no adoption problems within the company. Incentivized Eduardo Palmer Field Marketing Specialist Read full review
Return on Investment	Discontinued Products Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution. More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it. Incentivized Gwen Pierre Product Analyst Read full review	TeamViewer It took about 3 months. Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems. Remotely accessing devices in our office allows employees to stay productive while working from home. TeamViewer helps us to collaborate with other firms for projects we're doing. Incentivized AR Akshat Rana Technical Support Read full review	Cisco The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially. Often communicated to clients and stakeholders that we were a trustworthy and elevated provider. Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in. Incentivized DM Daniel Meyer Founder & CEO Read full review
ScreenShots		TeamViewer Screenshots