JumpStory vs. Ion, by Rock Content

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JumpStory
Score 8.2 out of 10
N/A
What is JumpStory? A platform that provides unlimited access to millions of authentic stock images, that can be used to: Boost a content library with access to millions of stock images, vectors, icons and illustrations. Use JumpStory's simple photo-editor to crop and resize images, insert text, adjust contrast or insert your own logo. JumpStory's AI TextMatch helps users save time searching for images, by letting the AI find relevant images to match…
$25
per month
Ion, by Rock Content
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
Ion is an enterprise-grade content experience platform that empowers modern marketers and designers to create no-code interactive content experiences integrated with their CRM or marketing automation tools. Ion helps enterprises to build brand awareness and increase conversions and lead generation enriching their contact database with declared, high intent data. Ion helps brands launch quizzes, ROI calculators, assessments, interactive infographics, and other interactive formats in…N/A
Pricing
JumpStoryIon, by Rock Content
Editions & Modules
LITE
$25
per month per user
PLUS (Popular)
$35
per month per user
PREMIUM
$55
per month 1-10 users
Managed Services + SaaS
Custom
per year
Offerings
Pricing Offerings
JumpStoryIon, by Rock Content
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$5,500 per customer
Additional Detailsion’s Build Anything SaaS platform provides organizations with an entirely new and agile interactive content marketing capability. It enables non-technical marketers and designers to create, test and measure an unlimited number of all types of interactive content marketing experiences. It includes unlimited seats, experiences, tests, customization, phone and email support, analytics and more.
More Pricing Information
Community Pulse
JumpStoryIon, by Rock Content
Top Pros
Top Cons
Features
JumpStoryIon, by Rock Content
Content Creation
Comparison of Content Creation features of Product A and Product B
JumpStory
4.0
1 Ratings
Ion, by Rock Content
7.5
105 Ratings
Ideation4.01 Ratings10.099 Ratings
Content collaboration00 Ratings5.094 Ratings
Content Publishing
Comparison of Content Publishing features of Product A and Product B
JumpStory
4.0
1 Ratings
Ion, by Rock Content
8.7
120 Ratings
Content hub4.01 Ratings10.0104 Ratings
Forms / Gated content00 Ratings10.0107 Ratings
Embedded CTAs00 Ratings10.0108 Ratings
Content distribution00 Ratings8.093 Ratings
Content promotion00 Ratings8.086 Ratings
Content automation00 Ratings6.090 Ratings
Content Reporting & Analytics
Comparison of Content Reporting & Analytics features of Product A and Product B
JumpStory
-
Ratings
Ion, by Rock Content
8.5
118 Ratings
Audience profiling and targeting00 Ratings6.091 Ratings
Closed-loop tracking and reporting00 Ratings8.095 Ratings
Content performance analytics00 Ratings10.0116 Ratings
Campaign optimization dashboard00 Ratings10.0107 Ratings
User Ratings
JumpStoryIon, by Rock Content
Likelihood to Recommend
1.0
(1 ratings)
10.0
(135 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(22 ratings)
Usability
3.0
(1 ratings)
7.4
(17 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
1.0
(1 ratings)
10.0
(36 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(12 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
JumpStoryIon, by Rock Content
Likelihood to Recommend
JumpStory
The main reason for the low rating is that I was charged without my permission / want, when my supposed free trial ended. At no point was I warned about my free trial expiring soon, nor was I asked whether I want to continue with a paid subscription. In my opinion, that is a very unprofessional and unethical business model, which basically equals fraud.
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Rock Content
If you want to choose a quick start template and fill in the fields with your content, Ion will be fantastic for you. We've done this with whitepapers and quizzes and it's been great and extremely easy to use. If you have an exact idea of what you want, and a background in web development, you may get frustrated. Ion has some quirks that make it tricky to fully customize - everyone once in a while I really just want to go into the HTML and make some changes, but can't. If you are looking to reuse a piece of content for specific targeting (industry or account-specific), Ion is great. The dynamic substitutions are great and very helpful.
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Pros
JumpStory
  • Find stock photos
  • Download different sizes
  • Save images
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Rock Content
  • Quick Starts make it so easy to get started.
  • Real-time updates are awesome and save a ton of wasteful process.
  • The combination of user friendliness for simple things and the flexibility to do more complex things is great.
  • Chat support is excellent and deeper-dive support has been super helpful.
  • The ability to use these tools in the cloud or embedded has given us tactic flexibility.
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Cons
JumpStory
  • Not very easy to find the image you need
  • Quality of photos is not better than free services
  • NO warning that your free trial expires so they can charge you!
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Rock Content
  • Ion University, while stacked with a wealth of information, is difficult to navigate from a troubleshooting perspective. The tutorial videos are all very helpful, but they are also very long. Sometimes I would want to search for how to address a particular issue I was struggling with and it would be a two-minute segment buried in a 45-minute video.
  • Again, getting back the self-guidance side of things. I think a lot of the tutorials are set up in a way that makes sense to Ion, but not as much to the end user.
  • I think the controls admins use when creating new users could be a bit more straightforward.
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Likelihood to Renew
JumpStory
No answers on this topic
Rock Content
We use it for every landing page and we plan on only doing more dynamic content creation. We dont see that option coming in-house any time ever in the future. ION has a very robust platform for us to work with that really allows us to do more for our customers in regards to having the one-to-one conversation.
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Usability
JumpStory
The usability of the platform is average at best.
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Rock Content
Usability is straightforward, with extensive documentation and tutorials provided to ensure landing pages are built to specifications and can be optimized for performance. Built-in platform funnels give insight into customer dropoff, success/failures, and conversions (at a glance). Setting up a landing page can be done quickly and easily, with numerous integrations (CRMs like SalesForce, for instance) supported
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Performance
JumpStory
No answers on this topic
Rock Content
Sometimes the editor can be a little slow.
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Support Rating
JumpStory
The customer support did not try to resolve my issue with the accidental charging and the refund I requested. Although they were quick to answer my email.
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Rock Content
The ION support team is amazing. There has not been a single issue they they could not solve for me. If there is a feature or request that they do not have, they have even, on occasion, created custom scripts for our team. *Update 6/5/17 - ION has continued to delight on multiple occasions. I appreciate their attention to detail and ability to solve whatever issue I have. After 3+ years of use and support, ION still has my full endorsement.
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Online Training
JumpStory
No answers on this topic
Rock Content
They offer a great amount of online training, videos, articles, etc. There is usually an answer available if you run into an issue. I would recommend taking advantage of the online training they offer. I wish I would have done it sooner.
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Implementation Rating
JumpStory
No answers on this topic
Rock Content
There were a lot of things we learned about the tool once we really got in and got our hands dirty. Being hands-on was essential for our team to be able to utilize ION in the most effective manner.
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Alternatives Considered
JumpStory
We decide to try JumpStory because of the free trial we were offered. Pexels outperforms JumpStory in: - Quality of photographs & videos available - Usability of search tool and website in general - NOT charging for free trial Shutterstock outperforms JumpStory in: - the selection of images available - pricing & the option to pay per image downloaded
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Rock Content
I was not the decision maker to choose this over Uberflip, but the UI is much more appealing to me. It's incredibly easy to use, clean, and from a backend standpoint, it requires little to no tech savvy'ness. Our team has really enjoyed using it and has required no training what-so-ever.
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Scalability
JumpStory
No answers on this topic
Rock Content
Separate client portfolios enable scalability, however, some elements are still grouped for all accounts so it's difficult to scale for an ad agency with multiple clients. Would prefer totally separate sections of the platform for all clients with each element housed separately.
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Return on Investment
JumpStory
  • No ROI for our organization
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Rock Content
  • Though we have not had the service long enough to see any measurable outcomes, we've been able to create interactive web content faster than ever before
  • The speed with which we can build interactive pages and re-use assets has been critical as projects we've done with Ion have made their way around and more and more internal clients have said "me too" for their own projects
  • It is very pricey at $28K for the base annual subscription (dropping to $24k after the first year), so depending on your budgetary situation, that may make no sense for your team--but we had contract money set aside for a company to build us a microsite for around the amount, so we just used it for Ion instead and will now be building the microsite ourselves using it
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