Khoros (Formerly Spredfast + Lithium) is a social media management platform. Key features include: Plan and Organize Social Campaigns, Manage Real-Time Engagement, and Learn and Prove Social Impact
Khoros offers more specific labels for customer posts
Verified User
Employee
Chose Khoros Social Media Management
We currently use both Khoros Marketing and Khoros Care. Previously, we utilized the Care module within Khoros Marketing, and Khoros Care is a more developed platform for our agents. Khoros Marketing is more useful to my role, as Khoros Care does not support social media content …
Khoros met a specific technical need that other vendors couldn't provide for us. However, in terms of interface and performance, my impression was that there was little difference between it and its closest competitors.
Verified User
Employee
Chose Khoros Social Media Management
I like Later a lot because it lets us implement the link in bio and make Facebook + Instagram posts at the same time, which cuts time in half.
On some accounts that I am on, I use Asana in place of Khoros marketing but I much prefer Khoros Marketing. I prefer Khoros Marketing over Asana because I can post directly (and schedule posts) on Khoros but not on Asana. Also, I can moderate directly on Khoros but not Asana.
Sprinklr proved to be a strong competitor when we initially looked at social media management platforms. However, the price point, complexity of implementation and of use were important contingency point where Khoros outperformed its competition by providing and simple to …
Verified User
Director
Chose Khoros Social Media Management
I've used a number of other Marketing software over my 13yrs of working in social media. I would say that Khoros stacks up relatively well against it's competitors. It may not be the number one but it suited our needs.
Verified User
Strategist
Chose Khoros Social Media Management
I would say Khoros is among the better platforms I've evaluated, near the top of the pack.
Khoros is by far the easiest to use Spinklr has more functions with ads for TWitter and you can keep track of budget easily on Sprinklr but it is an absolute MONSTER for the interface. I am a certified Sprinklr admin and I still have problems figuring stuff out. Hootsuite is …
We would prefer to have everything done under one software rather than having to switch between software because Khoros doesn't have everything we need.