Lightspeed Retail vs TouchBistro

• Inventory management: it's not great but it's the best in class. Think "the least bad option."
• Sales: it works well here, but don't use their payments system. It's overpriced and doesn't offer chip/pin.
• Reporting: if you buy the advanced reporting package, it can work well, but is still limited, as all canned reports are.

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• Easy to learn being iOS-based
• Being cloud-based, your product mix, as well as your detailed modifier list, is available immediately
• Able to access reports, sales, hours, etc. from mobile app

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• I feel it needs the ability to charge a "restocking fee"
• I would also like to be notified ahead of time before updates are made
• The work flow when using the "pin before each sale" feature could be a little cleaner

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• There needs to be a way to stop TouchBistro from printing a customer copy every credit card transaction. Nobody wants this copy and I’m using double the amount of thermal paper

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• It has had a very positive impact on business. There have been fewer mistakes by clerks and therefore less money lost.
• We have not had any instances of outage of the server. This was not the case with the last system we used.

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• Planning from previous dates.
• On the go reporting in order to cut staff when slow.
• Negative to rely on internet connection.
• Negative to have to rely on updates from Apple.

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