HelpDesk vs. NinjaOne
HelpDesk vs. NinjaOne
Product | Rating | Most Used By | Product Summary | Starting Price |
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HelpDesk | N/A | From LiveChat, HelpDesk is a ticketing solution that customer support teams can use to optimize their communication with customers. HelpDesk's collaboration tools help teams to limit their efforts and multiply their results. HelpDesk aims to foster teamwork and simplifies the customer support process. Teams can use tagging and adding private notes to cooperate faster. All the tickets are structured in one platform. HelpDesk also provides data encryption to increase its security level.… | $19 per agent/month | |
NinjaOne | N/A | NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation. | N/A |
HelpDesk | NinjaOne | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | ||||||||||||||
More Pricing Information |
HelpDesk | NinjaOne | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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HelpDesk | NinjaOne | ||||||||||||
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Monitoring Tasks |
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Management Tasks |
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HelpDesk | NinjaOne | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Panda Systems Management Score 9.4 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
HelpDesk | NinjaOne | |
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Likelihood to Recommend | - (0 ratings) | 9.4 (39 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Usability | - (0 ratings) | 8.0 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (5 ratings) |
HelpDesk | NinjaOne | |
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Likelihood to Recommend | LiveChat No answers on this topic | NinjaOne |
Pros | LiveChat No answers on this topic | NinjaOne |
Cons | LiveChat No answers on this topic | NinjaOne |
Likelihood to Renew | LiveChat No answers on this topic | NinjaOne |
Usability | LiveChat No answers on this topic | NinjaOne |
Support Rating | LiveChat No answers on this topic | NinjaOne |
Alternatives Considered | LiveChat No answers on this topic | NinjaOne |
Return on Investment | LiveChat No answers on this topic | NinjaOne |
ScreenShots | HelpDesk Screenshots | NinjaOne Screenshots |