LogicMonitor vs. SolarWinds Kiwi Syslog Server

I would recommend LogicMonitor to mid-sized IT teams or MSPs. I thought it was going to be just another monitoring tool, but the more you work with it, the more you realize how solid it actually is; now it's a full-on platform. I've had a really good experience with Logic Monitor. It's powerful, a little messy in Parts. But once it's running smoothly, it's kind of a beast, definitely made my life easier.

To monitor syslog events Kiwi syslog much helpful and needed .Its saving human efforts and cost.Easy to check on GUI panel flow and status of server ,start and stop services we can do them from GUI panel it self . Recent version also no need C++ libraries to install .We can store the ingested events and archive based on our threshold criteria .We can import and export INI file which contain everything what we have configured

• It shows us system issues right away so we can fix them fast.
• It finds new devices on its own, so we do not miss anything.
• It alerts us only when something really unusual happens.
• Its dashboards make it easy for everyone to see system health.
• It helps us see trends so we are ready for busy times.

Incentivized

• Collection of SNMP traps a reliable and stable collection server for these is crucial to troubleshooting and time to ROS. Kiwi excels at this.
• Easy to install set up and train users on.
• The free version is a good free tool and handy to use for personal labs and other smalle use cases.
• SNMP traps to user readable format is great, sometimes syslog and smnp messages can be hard to interpret and read with out a knowledge of how to do this.

Incentivized

• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

Incentivized

• Minimalistic; If you're looking for something with analysis features look elsewhere.
• Operating System support is Windows only.
• Some management features cannot be configured via web interface.

Incentivized

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

Kiwi Syslog has the best usability of any syslog server. While not being able to offer the most features, the ones it does have are intuitive and easy to work with. Everything that it has is where you think it should be. If you can't find it in the menus, it doesn't exist.

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

Incentivized

Because the solution is so simple to use and implement, support wasn't very necessary. The one time I did call them to better understand where logs were stored, they were very helpful and friendly. Kiwi has been around for some time and not a lot has changed over the years, so support for it is pretty straightforward and quick.

Incentivized

Add good training

Incentivized

The training is good but room to improve

Incentivized

The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.

Incentivized

Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.

Incentivized

PRTG is a great package and very useful, but the jump from the free 100 sensor price model to the first tier of the paid model is WAY too expensive. SolarWinds Kiwi Syslog Server is very inexpensive and provides us with the results we needed for log monitoring.

Incentivized

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

Incentivized

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

Incentivized

• We Eliminated an on-prem monitoring tool which was in excess of 25 servers
• A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
• Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory

Incentivized

• Its provides centralized console for Server and Network devices log collection, reducing need of two separate Log collectors.
• It reduces cost

Incentivized