Lola.com, from Lola Travel Company headquartered in Boston, is a travel management platform featuring employee travel points and other rewards, travel spend tracking and management, generate travel itineraries and receipts, and other features.
$250
per month
Ramp
Score 9.3 out of 10
N/A
Ramp is a corporate card and spend management solution that helps companies of all sizes to accelerate growth without compromising on their finances. Boasting best in class user experience and a direct integration with the user's accounting solutions, the vendor states Ramp helps finance teams save 1-2 days a week tracking expenses, following up with employees, and closing their books. With Ramp, companies have real time visibility into spending, automated expense reporting, and advanced…
We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!
Ramp is great if you want to automate your expenses process. Ramp immediately responds when I (or someone on my behalf) make(s) purchase and I can easily pass receipts and notes live. No more searching for "stuff"!! I spend more time on my job and not worrying about chasing things down or forgetting what was purchased. I charge, I send notes, and I'm done. It's so easy!!! It's incredibly helpful to be able to instantly spin up a virtual card for employees on the go or who have planned expenses. It gets you away from a delayed reimbursement to remote employees and having expenses coded by the employees shortly after they make their purchases.
Provides corporate leadership with great insights into employee travel costs BEFORE they hit corporate credit cards, thereby facilitating better budgeting, planning, and cash flow management
Offers employees who travel a single interface for booking travel
Provides employees who are traveling with concierge level service when booking and while on the road
Room for existing features to grow and expand, especially on the administrative side
Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
Need for more support of existing travel rewards accounts
More flexible spend rule requirements that align with the $75 IRS compliance rule for food/travel purchases. Our organization has a $25 compliance threshold for food and travel. It would be helpful if Ramp provided the ability to customize this type of spending requirement for particular categories with respect to receipt requirements.
A little more support in implementing a two-entity environment.
Increased heads-up on : auto approval of credit card returns.
This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.
Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.
Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.
Lola.com is much easier to use in terms of UX. Very little Admin and/or user training is needed to get up and running with Lola.com -- which increases our ability to quickly scale the solution. However, I would say that Concur is able to do more inside the travel arena with the addition of expense tracking.
We moved to Ramp from Expensify at our accountant's advice. We went with her advice due to ease of use, ease of Quickbooks sync, ability to send reminders with one click, and more. We are very happy with the decision to switch to Ramp.
They have made travel cheaper, so that is a direct reflection to our customers and to us.
Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way
