Lucid Visual Collaboration Suite vs. Microsoft SharePoint vs. Microsoft Teams

Lucid Visual Collaboration Suite

1948 Reviews and Ratings

Microsoft SharePoint

2695 Reviews and Ratings

Microsoft Teams

7575 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Lucid Visual Collaboration Suite	Score 8.9 out of 10	N/A	The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.	$0 per month
SharePoint	Score 7.7 out of 10	N/A	Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.	$5 Per User Per Month
Microsoft Teams	Score 8.1 out of 10	N/A	Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.	$4.80 per month per user

Pricing

Lucid Visual Collaboration Suite

Microsoft SharePoint

Microsoft Teams

Editions & Modules

Free: $0
Individual: $9
per month per user
Team: $10
per month per user (3 user minimum)
Enterprise: .
per year

Plan 1: $5.00
Per User Per Month
Plan 2: $10.00
Per User Per Month
Office 365 E3: $20.00
Per User Per Month

Microsoft Teams Essentials: $4.80
per month per user
Microsoft Teams Enterprise: $5.25
per month (paid yearly) per user
Microsoft Teams Enterprise: $5.25
per month per user
Microsoft 365 Business Basic: $7.20
per month per user
Microsoft 365 Business Standard: $15
per month per user

Offerings

Pricing Offerings
Lucid Visual Collaboration Suite	SharePoint	Microsoft Teams
Free Trial
Yes	Yes	Yes
Free/Freemium Version
Yes	No	Yes
Premium Consulting/Integration Services
Yes	No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

Discounts are available for non profit organizations.

More Pricing Information

Pricing Info

Community Pulse
	Lucid Visual Collaboration Suite	Microsoft SharePoint	Microsoft Teams
Considered Multiple Products	Lucid Visual Collaboration Suite Verified User Analyst Chose Lucid Visual Collaboration Suite The only application similar to Lucidchart that I have used is Microsoft Excel. Despite their connection, Excel is not as compatible with Microsoft Teams (formatting errors often arise when trying to edit Excel documents out of Teams). I think that Lucidchart and Excel are very … Incentivized Helpful? Tim Kikke Head of PMO Chose Lucid Visual Collaboration Suite More secure compared to Miro and more flexible / creative compared to Microsoft Visio. Overall, prefer Miro to all of them! Incentivized Helpful? Verified User Consultant Chose Lucid Visual Collaboration Suite Simplicity - I don't need to build complex things, so Lucidchart is the perfect tool as it allows to build and share processes very quickly. Incentivized Helpful? Verified User Professional Chose Lucid Visual Collaboration Suite I did not select Lucid Visual Collaboration Suite. That decision was taken by others in the organization. Given a choice, I am not sure I would have selected Lucid Visual Collaboration Suite. Miro was already established and, with a local client, was a better user experience in … Incentivized Helpful? Verified User Analyst Chose Lucid Visual Collaboration Suite Much better, it doesn't get the steps in lines even a tenth as much as Visio, can use custom shapes as actual shapes rather than images, and aligns much easier. Lucid Visual Collaboration Suite is easily the best and I have tried about 4-5 programs over the last 5 years. Incentivized Helpful? Verified User Engineer Chose Lucid Visual Collaboration Suite Miro had an advantage with the unlimited canvas until Lucidchart recently added that feature. Lucidchart seems to be better designed for creating drawings, incredibly technical or software architectural diagrams. Miro appears to be more designed for non-technical folks as a … Incentivized Helpful? Suleiry Matos Vp of customer success Chose Lucid Visual Collaboration Suite i havent used any Incentivized Helpful? AH Alejandro Huerta COO (Chief Operations Officer) Chose Lucid Visual Collaboration Suite We used both solutions before deciding to use LucidChart. Creately works really great and is an excellent option, but their pricing was so outside of our requirements that it did not make sense to continue with our demo. Also, their salespeople did not follow up with us, they … Incentivized Helpful? Verified User Consultant Chose Lucid Visual Collaboration Suite Miro is good for workshops and project planning but Lucidchart is more useful for architectural diagrams but it does not have stickers and fancy colors like in Miro used in workshops Incentivized Helpful? Vince Ballou Scrum Master Chose Lucid Visual Collaboration Suite In my opinion, I would say that Lucidchart provides a better experience and is easy to navigate than the product listed above. Lucidchart makes moving objects around easier and templates are easier to use in Lucidchart. The only thing I would say iObey does better is their Jira … Incentivized Helpful? Monte Jones architect Chose Lucid Visual Collaboration Suite it is way better than visio - wish it integrated with ms teams better - It is better for cloud / collaboration - you don't have to save versions or send via email. You can send notifications or allow others access Incentivized Helpful? PR Phillipe Ramos Project Leader Chose Lucid Visual Collaboration Suite Lucidchart is a premium web-based product compared to the rest. Also, the fact that it is browser-based puts it over Visio. Incentivized Helpful? MC Michele Champion Operations Manager Chose Lucid Visual Collaboration Suite I really never used anything other than Lucidchart for workflow diagrams. Never had the need to look for something else. Incentivized Helpful? Steve Proffit Senior Digital Product Manager Chose Lucid Visual Collaboration Suite Promapp is better for collaborating about processes and maintaing process ownership. Lucidchart is very versatile and allows us to do a lot more. I prefer Lucidspark to LucidChart for most applications, however. I wish there was a single license for the two, or at least a bundled … Incentivized Helpful? ER Edgar Rios Sr. Cloud Network Engineer Chose Lucid Visual Collaboration Suite When you are a Mac user like me, you don't get [Microsoft] Visio unless you work some magic and install some software that works wonders (which I actually like, but not the point right now). So Lucidchart is the remaining option, however, many think that because it is not a … Incentivized Helpful? MM Madhu Mundra Senior Software Engineer Chose Lucid Visual Collaboration Suite Very easy and friendly to use with minimal efforts. Incentivized Helpful? Verified User Project Manager Chose Lucid Visual Collaboration Suite These are two different products to me, so they both do their jobs respectively. I like Lucidchart for its collaborative qualities, since multiple users can work on a project simultaneously. Microsoft 365 does not allow that option. I can also create charts and diagrams more … Incentivized Helpful? Verified User Director Chose Lucid Visual Collaboration Suite draw.io was a very good diagramming software but it falls short in a few areas: templating and collaboration. Lucidchart excels at both of those areas. This allows our power users and even novice users to jump in and get diagramming with little to no setup required. We find … Incentivized Helpful? Verified User Engineer Chose Lucid Visual Collaboration Suite I haven't been involved in the selection. But, It stacks well with other solutions like Visio in terms of usability and collaboration. Incentivized Helpful? Verified User Project Manager Chose Lucid Visual Collaboration Suite Lucidchart can make flowcharts more intuitively and automatically than PowerPoint. Incentivized Helpful? Eric Lundin, MBA, FACMPE Organizational Consultant / Project Manager Chose Lucid Visual Collaboration Suite Lucidchart beats [Microsoft] Visio in its ease of use (formatting and exporting) and ease of access (remote collaboration). Incentivized Helpful? Matthew Gardner Director of Customer Success Chose Lucid Visual Collaboration Suite Lucidchart is less expensive, cloud-based, and allows for real time collaboration. Our team mostly works out of Google Docs and Sheets so this made way more sense than moving to a per-user desktop-based product which can't do real time collaboration like Vizio. I haven't found … Incentivized Helpful? Verified User Engineer Chose Lucid Visual Collaboration Suite As I mentioned before, we used Microsoft Visio for most of our workflow representation needs. But it was a heavy tool. [There were] a lot of unused features. Not so intuitive to use. Incentivized Helpful?	SharePoint Chris Carpenter Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler Chose Microsoft SharePoint There is no competitor to SharePoint for an organization our size. The integration into our development environment, active directory, and other office tools just can't be matched (specifically from a contractual agreement and holistic perspective with ALL of our toolsets). Micr… Incentivized Helpful? Christopher Sawyer Web Developer Chose Microsoft SharePoint Atlassian Confluence isn't as robust with document storage but it does provide a good way to share detailed information in article or Wiki format. Microsoft SharePoint is more like a lightweight webpage creation tool while Confluence more like an enhanced notebook. Microsoft … Incentivized Helpful? Verified User Project Manager Chose Microsoft SharePoint None - have always used SharePoint Incentivized Helpful? Helmi Tatanaki Data Management Consultant Chose Microsoft SharePoint The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the … Incentivized Helpful? Thushitha A. Chandrasiri ERP Consultant Chose Microsoft SharePoint Since Microsoft SharePoint comes with the MS business office package, it is fully integrated with other office products and really works together with other MS Office products like Word, PowerPoint, Excel, Access, Publisher, etc.. in real-time, so it's really easy to maintain … Incentivized Helpful? EH Eddie Hicks Enrollment Specialist Chose Microsoft SharePoint Microsoft SharePoint and Glasscubes are very similar products. I selected Microsoft SharePoint simply because I am more familiar with the product. Incentivized Helpful? Stephanie W Director, Digital Strategy & Engagement Chose Microsoft SharePoint Slack is not great for document sharing, but it does integrate with SharePoint and One Drive when we need to post links. Slack is better at the chat function though, which is definitely missed from SharePoint. Incentivized Helpful? Verified User Manager Chose Microsoft SharePoint Have used Box and MS Team which is add on to MS Sharepoint. Incentivized Helpful? Verified User Consultant Chose Microsoft SharePoint I have only used Google Drive for personal reasons, not at work. SharePoint has a larger corporation safer feel to it as it uses the comfort of MS Office products for users. Incentivized Helpful? Verified User Professional Chose Microsoft SharePoint Teams is the new front end for SharePoint. So far, I like the look, feel and adaptability of it better. As for Confluence, I have never been a fan of it's searching capabilities. Additionally, we've encountered users having a hard time being aware of other "spaces" within … Incentivized Helpful? Verified User Program Manager Chose Microsoft SharePoint There are many tools in the collaborative space and SharePoint is a solid choice among them. The deep integration to Microsoft tools and O365 makes it a good choice for any company that is already invested in the Microsoft suites; better than the others in that respect. Incentivized Helpful? Adam Litvack Vice President, eCommerce Chose Microsoft SharePoint We found that Google Docs was basically much more user-friendly that MS SharePoint, but was much more consumer-focused (which was a good thing from a usability point of view). However, its features were not robust enough for full business implementation. We all use Outlook and … Incentivized Helpful? Verified User Consultant Chose Microsoft SharePoint Google Drive is much easier to use although there is some lack of features. Incentivized Helpful? João Almeida PhD Student Chose Microsoft SharePoint There are other tools out there that do a small portion of what SharePoint does, and in some cases, it still makes sense to use some of those, if the requirements are there. For example, the Task list in SharePoint isn't great, but it's also very old. Within Office 365, you … Incentivized Helpful? Verified User Professional Chose Microsoft SharePoint It replaced our fileservers. It also replaced our former intranet server. Having SharePoint online means always having the latest version, features, and technologies. Our team that manages it all has to be up-to-date on it, but they do, and so occasionally new features are … Incentivized Helpful? Verified User Engineer Chose Microsoft SharePoint I personally haven't seen anything else that compares to SharePoint. There are other tools out there that do a small portion of what SharePoint does, and in some cases, it still makes sense to use some of those, if the requirements are there. For example, the Task list in … Incentivized Helpful? Aditya Gollakota Consultant Chose Microsoft SharePoint We selected MS SharePoint due to our Office 365 subscription and the integration offered. We also use SharePoint due to the ease of updating and collaborating across multiple geographies and the large number of users on the platform. Incentivized Helpful?	Microsoft Teams Verified User Professional Chose Microsoft Teams Microsoft Teams is just a nicer front end to SharePoint for file and document management but it also has a good communication network for internal and external parties. It's easy to use on mobile device as well. It also integrates well with Microsoft Power Platform etc, meaning … Incentivized Helpful? Verified User Professional Chose Microsoft Teams We're required to use Microsoft Teams as I assume we get it free as part of our enterprise MS Office Suite agreement. Incentivized Helpful? Christopher Sawyer Programmer Analyst Chose Microsoft Teams I have mainly used the Microsoft messaging tools so I can only compare between them. Overall, I like Teams better than the older versions such as Skype for Business. They did drop one or two features but I can't even remember what they were now. The ones they added are great … Incentivized Helpful? Verified User Employee Chose Microsoft Teams I think Microsoft Teams is much more user friendly and has more features. Helpful? Verified User Professional Chose Microsoft Teams While we mostly use monday.com for our CRM needs, we still use Teams for our communication needs all day every day. We couldn't function as a team without Teams! The chat and meeting setup/scheduling function is so useful and easy to use. We have found that having meetings is … Incentivized Helpful? Verified User Engineer Chose Microsoft Teams It will eventually be the replacement for Skype for Business. Microsoft has announced the end date for Skype and already new instances of Office 365 below a certain number of users don't even include Skype. Already, all they get is Teams. And it's definitely the winner for … Incentivized Helpful? RL Robin Larrabee People Development and Experience Manager Chose Microsoft Teams I prefer using Slack for text and quick video/audio calls. It is easy and has features like GIFs and other integrations built in. It's a nice one button way to communicate. We use Zoom for our more structured meetings and I use Zoom for my training sessions because I can plug … Incentivized Helpful? Verified User Employee Chose Microsoft Teams User experience is of a higher level and integrates well into Outlook. Using the tool to facilitate user testing with participants outside the company is a breeze too. Incentivized Helpful? Verified User Professional Chose Microsoft Teams Microsoft Team is one of Microsoft's newest applications. Looking at the evolution of the Office suite, I can only imagine what Team will become with the next updates. It's a product that fills a need and has a lot of possibilities to evolve well. I would put it right in the … Incentivized Helpful? Verified User Administrator Chose Microsoft Teams I would say they’re the same, but Microsoft Teams is a more professional app & used more often in corporate environments. I’d use Microsoft Teams over Hangouts as I’m more accustomed to it now. Helpful? MS Mahboobur Shaikat IT Architect Chose Microsoft Teams Moving to Microsoft Teams from IBM Sametime chat services provided Intact a great ahead into the productivity and response times for both internal and external customers/brokers. Sametime doesn't have the capability to make voice calls from either a desktop or a mobile app … Incentivized Helpful? Verified User Professional Chose Microsoft Teams I do not use Microsoft Teams if I can avoid it, because I can get the same type of work done in Slack, which has a much more intuitive user interface and is more modern in terms of functionality. I also use Skype for Business more regularly because it uses fewer computer … Incentivized Helpful? Verified User Account Manager Chose Microsoft Teams we actually use both Webex and Microsoft teams. Internally, we mostly work with Webex, but we have multiple clients with which we need to exchange on a project basis, and they use Teams . Therefore we leverage our business licensing with Microsoft and enabled Teams for our … Incentivized Helpful? Verified User Administrator Chose Microsoft Teams Teams definitely has the upper hand over zoom and GoToMeeting. The fact that it is bundled with M365 is a huge plus not only from a cost perspective but it gives you deep integration with the other office products. This allows seamless file sharing with sharepoint and OneDrive, … Helpful? Chris Carpenter Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler Chose Microsoft Teams Microsoft Teams is a clear winner for robustness and for integration. It has the entire Office 365 toolkit in its corner and for an enterprise level solution, it doesn't have many peers, at least at that level of comprehensiveness. There are some peers that might compete well … Incentivized Helpful? Verified User Professional Chose Microsoft Teams Microsoft Teams is definitely a strong contender to Slack. For small organizations with small teams, Slack has a clear advantage in term of setup and ease of use. However, for large organizations with dedicated and specialized IT Administrators the task of setting up Microsoft … Incentivized Helpful? Cindy Arco Public Relations Manager, Florida Region Chose Microsoft Teams We previously had Microsoft Sharepoint available to our team but never used it because we didn't find it convenient or user-friendly. We had to spend more time trying to figure out how to best use it, and we essentially gave up. I think that's because Sharepoint is mostly just … Incentivized Helpful? Matt Varney Enterprise System Administrator Chose Microsoft Teams Teams is an evolution and shift from Skype for Business. It has many of the same functions and allows for even more features and functionality in that communications based workstream. Teams continue to use SharePoint as the storage and file+content services backend, so this … Incentivized Helpful? Rodrigo Amigorena Director Technology, Enterprise Business Systems Chose Microsoft Teams I think Teams is ahead of the game. Its tight integration with the Microsoft suite has no rival. Having Azure as the backend provides a secure environment in the cloud with content accessible anytime anywhere. Microsoft is heavily investing in the product and constantly adding … Incentivized Helpful? Jill Liegghio Accounts Payable Manager Chose Microsoft Teams OneNote and SharePoint are powerful collaboration tools that I use heavily. The great thing is Teams incorporates these software packages into one instance. Your team can look at the shared OneNote; they can view and upload files in SharePointe; they can leave general notes in … Incentivized Helpful? Verified User Engineer Chose Microsoft Teams Microsoft Teams is a much better, more complete product than either Trello or Skype. We previously used Skype and it was somewhat limited as it was not fully integrated into the Microsft suite of products. Incentivized Helpful? Rick Lupton Systems Programmer Analyst Chose Microsoft Teams Microsoft Teams provide a good feature set that matches the commonly used enterprise collaboration tools from multiple vendors. What the Teams product lacks in VoIP support, it makes for in its web conferencing capabilities. Yammer only has a small set of collaboration … Incentivized Helpful? Verified User Engineer Chose Microsoft Teams Teams has more out of the box functionality than Slack, and Teams apps are easier for casual users to get started with. Slack integrations, Webhooks, and bots make Slack a superior messaging platform. But when comparing on the basis of an enterprise collaboration tool, Teams … Incentivized Helpful? Brandon Macapelit, CISA IT Auditor Chose Microsoft Teams The greatest strength MS Teams has against others is that it greatly complements other Microsoft online services. In other platforms, one cannot add or share work files and open them within the interface, so others can see. As other software is focused more on the … Incentivized Helpful? Verified User Program Manager Chose Microsoft Teams Prior to adopting Teams, our organization used Slack. I think Teams has made big gains in recent years and now offers essentially the same functionality and services has Slack does. While I enjoyed using Slack, I have not seen a drop off in functionality or usability since … Incentivized Helpful?

Features

Lucid Visual Collaboration Suite

Microsoft SharePoint

Microsoft Teams

Project Management

Comparison of Project Management features of Product A and Product B
	Lucid Visual Collaboration Suite - Ratings	Microsoft SharePoint - Ratings	Microsoft Teams 8.1 239 Ratings 4% above category average
Task Management	00 Ratings	00 Ratings	8.1178 Ratings
Gantt Charts	00 Ratings	00 Ratings	7.995 Ratings
Scheduling	00 Ratings	00 Ratings	8.1206 Ratings
Workflow Automation	00 Ratings	00 Ratings	8.3125 Ratings
Mobile Access	00 Ratings	00 Ratings	8.2227 Ratings
Search	00 Ratings	00 Ratings	7.6210 Ratings
Visual planning tools	00 Ratings	00 Ratings	8.5141 Ratings

Communication

Comparison of Communication features of Product A and Product B
	Lucid Visual Collaboration Suite - Ratings	Microsoft SharePoint - Ratings	Microsoft Teams 8.0 248 Ratings 0% below category average
Chat	00 Ratings	00 Ratings	9.0247 Ratings
Notifications	00 Ratings	00 Ratings	8.3246 Ratings
Discussions	00 Ratings	00 Ratings	8.6233 Ratings
Surveys	00 Ratings	00 Ratings	8.2144 Ratings
Internal knowledgebase	00 Ratings	00 Ratings	8.6155 Ratings
Integrates with GoToMeeting	00 Ratings	00 Ratings	6.547 Ratings
Integrates with Gmail and Google Hangouts	00 Ratings	00 Ratings	5.743 Ratings
Integrates with Outlook	00 Ratings	00 Ratings	9.1155 Ratings

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	Lucid Visual Collaboration Suite - Ratings	Microsoft SharePoint - Ratings	Microsoft Teams 8.1 233 Ratings 1% above category average
Versioning	00 Ratings	00 Ratings	8.5165 Ratings
Video files	00 Ratings	00 Ratings	8.3200 Ratings
Audio files	00 Ratings	00 Ratings	8.7198 Ratings
Document collaboration	00 Ratings	00 Ratings	8.8213 Ratings
Access control	00 Ratings	00 Ratings	8.5195 Ratings
Advanced security features	00 Ratings	00 Ratings	8.4154 Ratings
Integrates with Google Drive	00 Ratings	00 Ratings	5.353 Ratings
Device sync	00 Ratings	00 Ratings	8.5168 Ratings

Best Alternatives
	Lucid Visual Collaboration Suite	Microsoft SharePoint	Microsoft Teams
Small Businesses	No answers on this topic	HCL Connections Score 9.0 out of 10	Stackby Score 8.9 out of 10
Medium-sized Companies	Microsoft Visio Score 7.8 out of 10	RWS Tridion Sites Score 9.0 out of 10	Troop Messenger Score 9.8 out of 10
Enterprises	Miro Score 9.1 out of 10	RWS Tridion Sites Score 9.0 out of 10	HCL Connections Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives	View all alternatives

User Ratings
	Lucid Visual Collaboration Suite	Microsoft SharePoint	Microsoft Teams
Likelihood to Recommend	9.1 (1146 ratings)	7.9 (269 ratings)	8.4 (281 ratings)
Likelihood to Renew	9.1 (5 ratings)	9.8 (26 ratings)	3.7 (9 ratings)
Usability	8.9 (1116 ratings)	8.2 (31 ratings)	8.7 (67 ratings)
Availability	9.1 (1 ratings)	- (0 ratings)	9.0 (1 ratings)
Performance	9.1 (1 ratings)	- (0 ratings)	8.0 (1 ratings)
Support Rating	9.3 (884 ratings)	8.8 (13 ratings)	8.3 (113 ratings)
In-Person Training	- (0 ratings)	4.5 (1 ratings)	- (0 ratings)
Online Training	- (0 ratings)	6.4 (1 ratings)	- (0 ratings)
Implementation Rating	9.1 (1 ratings)	6.0 (5 ratings)	10.0 (1 ratings)
Configurability	9.1 (1 ratings)	- (0 ratings)	- (0 ratings)
Contract Terms and Pricing Model	- (0 ratings)	- (0 ratings)	6.3 (7 ratings)
Ease of integration	9.1 (1 ratings)	- (0 ratings)	- (0 ratings)
Product Scalability	9.1 (1 ratings)	- (0 ratings)	10.0 (1 ratings)
Professional Services	- (0 ratings)	- (0 ratings)	7.0 (7 ratings)
Vendor post-sale	9.1 (1 ratings)	- (0 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (1 ratings)	- (0 ratings)	- (0 ratings)

User Testimonials
	Lucid Visual Collaboration Suite	Microsoft SharePoint	Microsoft Teams
Likelihood to Recommend	Lucid Software I personally think that Lucid Visual Collaboration Suite is the best visual collaboration software out there. I’ve used Canva, Apple Freeform, and Microsoft whiteboarding software, and none of them really measure up. If you want simple, easy, collaborative, and intuitive, then Lucid Visual Collaboration Suite is the best solution. At the same time, if you’re tight on budget, it’s probably not going to be a solution you can afford. Incentivized Greg Rellaford Account Manager and Retention Specialist Read full review	Microsoft SharePoint Document Management excels as a central repository for storing, organising, and retrieving documents. It supports version control, metadata tagging, secure access, and integration with tools like Power Automate. At our organisation, it's used for managing contracts, policies, and supplier documents. SharePoint Workflow Automation integrates with Power Automate to streamline approvals, gather feedback, and automate recurring tasks. This reduces reliance on email chains and manual trackers. Incentivized Verified User Anonymous Read full review	Microsoft It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it. Verified User Anonymous Read full review
Pros	Lucid Software Large number of predefined charts, diagrams, flows A great repository of various symbols and objects The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time. Easy way of duplicating shapes. While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps. Incentivized Marko Prokic Incident Response Expert Read full review	Microsoft We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency. We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits. We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes. Incentivized Verified User Anonymous Read full review	Microsoft All in one communication for Teams. High quality and reliable both audio and video meetings. Well organized and clear instant chat. Excellent security features. Beautiful integration with 3rd party tools and systems. Perfect compatibility with windows ,android and iOS. Allow meetings recordings for later us or sharing with teams that missed the live. Incentivized WO Wepro Ovebwa Quality Assurance Engineer Read full review
Cons	Lucid Software I have used the templates before and those are nice! I would like to see more The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load. Incentivized Trevor London Senior Analytics Engineer Read full review	Microsoft Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer. Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic. Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice. Incentivized Jimmy Harrell IT Manager Read full review	Microsoft The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar. The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for. The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Lucid Software No answers on this topic	Microsoft It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better. Incentivized Verified User Anonymous Read full review	Microsoft Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product Incentivized Phil Parrish Co-founder, Managing Director Read full review
Usability	Lucid Software The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs. Incentivized MF Matthew Friedman Solution Architect Read full review	Microsoft No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths Incentivized Verified User Anonymous Read full review	Microsoft If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts. Incentivized Jayson Cadano In-Country Manager Read full review
Reliability and Availability	Lucid Software No answers on this topic	Microsoft No answers on this topic	Microsoft Rare, but outages do happen Incentivized MK Michael Krumm Sr. Curriculum Developer Read full review
Performance	Lucid Software No answers on this topic	Microsoft No answers on this topic	Microsoft Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes. Incentivized MK Michael Krumm Sr. Curriculum Developer Read full review
Support Rating	Lucid Software I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement Incentivized Sourabh Nandi Sales Operations Read full review	Microsoft Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers Quick turnaround time for issues A range of support services Access to a network of resources Escalation of issues Ongoing development and commitment to produce enhancement The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues. Incentivized TD Tim Daciuk Director Advanced Analytics Read full review	Microsoft The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory. Incentivized RAJESH VENGILOT Lead (Unified Communications) Read full review
In-Person Training	Lucid Software No answers on this topic	Microsoft The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing. Verified User Anonymous Read full review	Microsoft No answers on this topic
Online Training	Lucid Software No answers on this topic	Microsoft I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users. Verified User Anonymous Read full review	Microsoft No answers on this topic
Implementation Rating	Lucid Software No answers on this topic	Microsoft Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational Christopher Corbett Database Administrator Read full review	Microsoft I find everything I need for my day-to-day work. Incentivized Sarath Kumar Pujari Staff Engineer Read full review
Alternatives Considered	Lucid Software Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less. Incentivized Joseph Terry Business Platform Owner Read full review	Microsoft The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities. Incentivized Helmi Tatanaki Data Management Consultant Read full review	Microsoft Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft. Incentivized DW Dan Wilkins Business Development Manager Read full review
Contract Terms and Pricing Model	Lucid Software No answers on this topic	Microsoft No answers on this topic	Microsoft Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm. Verified User Anonymous Read full review
Scalability	Lucid Software No answers on this topic	Microsoft No answers on this topic	Microsoft It does not appear to have a limit to how many teams and employees we can have using it Incentivized MK Michael Krumm Sr. Curriculum Developer Read full review
Professional Services	Lucid Software No answers on this topic	Microsoft No answers on this topic	Microsoft I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing. Asik Jaman Business Development Specialist Read full review
Return on Investment	Lucid Software It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it. Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity. Incentivized ER Edgar Rios Sr. Cloud Network Engineer Read full review	Microsoft It comes with Office 365. It won't cost you any additional charges. It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.] Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.] Incentivized RIDWAN AHAMMAD Training Manager Read full review	Microsoft Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it. I had 100% show rate and attendance on all of my meetings in the past 6 months. If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days. Incentivized Keith James Veloso Virtual Assistant Read full review
ScreenShots	Lucid Visual Collaboration Suite Screenshots