What users are saying about
Top Rated
97 Ratings
6 Ratings
Top Rated
97 Ratings
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Score 8.7 out of 100
6 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Lucidchart

Lucidchart is particularly well suited for situations when you want to visualize data quickly. If your information is already well-organized, it is quicker and easier to use Lucidchart than to create infographics in a graphic design program that’s not tailored for easy chart-making. I don’t recommend using Lucidchart in situations where you want to display information graphics that are flashy, sleek, and modern.
Anonymous | TrustRadius Reviewer

Xmind

Well suited:
  • Organizing information.
  • Doing research.
  • Organizing goals.
  • Planning tasks.
  • Planning meetings.
  • Structure for writing documents.
Less appropriate:
  • Sharing documents among the teams/multiple users.
  • General-purpose infographics.
  • Writing longer paragraphs in the note field is very limited.
  • Integration with GitHub.
  • Integration with Confluence.
  • XMind uses a proprietary document format which is not indexed by search programs on a PC or a Mac. This means that one cannot search in the content of the XMind documents.
Anonymous | TrustRadius Reviewer

Pros

Lucidchart

  • Allows individuals to further realize engineering issues and collaborate, globally in real time, in order to resolve the issues.
  • Allows individuals and teams to define a workflow or process to use for a platform or action. For instance, before selecting an HRIS platform, we used Lucidchart to map out all HRIS processes which made selecting a platform ridiculously simple.
  • Lucidchart also allows anyone to easily publish their output so that users, both internally and externally, can view their ideas without needing a license, login or any complicated understanding.
  • The mobile aspects of Lucidchart are also fantastic as an individual can create a concept or design and present it to individuals right from their pocket.
Nathan McBride | TrustRadius Reviewer

Xmind

  • User interface.
  • User experience.
  • .Simplification
  • Enables digital write up.
Aryani Paramita | TrustRadius Reviewer

Cons

Lucidchart

  • The process for browsing and managing uploaded user images seems a little off. For example, I frequently will use screen captures as graphical elements of a document. While LucidChart fully supports doing so, it might be helpful to have a more powerful interface when reviewing/browsing/selecting files that are serving duty as custom images.
  • I create fairly involved sitemaps and love the sitemaps tools which let you type your hierarchy into the diagram in a popup and see that hierarchy anytime you click on a shape. However, the popup is small, and when I click on a shape in my wireframe, the popup doesn't jump to and highlight the item I've selected in the hierarchy. This makes it challenging to find the item I'm trying to work with in the popup hierarchy.
  • The cost is a big deal, initially, Lucidchart was freemium and was free for us to use the team license which we made available to our users at the university. Without warning, they changed their license structure and began charging for this. Now if our users want to have the same functionality they have to purchase a license or request for an education discount which is a tedious process. The price is a little on the high side, especially if you want to add more members to your Lucidcart team.
  • Sometimes it takes time to load the documents, and depending on the complexity of the document that is being developed, it hangs up (you must have a good internet connection) if you do not have a connection, you can not use this software.
  • Sometimes it can be frustrating to format shapes and resize them at times. While the software is fairly user friendly I have definitely gotten frustrated at times trying to resize images and have had issues when I was trying to connect certain processes to another and the program picks the wrong shape to connect to. I also wish it was a bit easier to print out these charts, but I don't think it's very fair to blame the software on that since everyone's charts are going to vary by width/size so it's up to the user to format it for printing.
Anonymous | TrustRadius Reviewer

Xmind

  • Actually nothing but for more freedom on worksheet it would be better if I can move main topics freely.
Celil ÇİYNEKLİ | TrustRadius Reviewer

Usability

Lucidchart

Lucidchart 8.0
Based on 3 answers
The software is incredibly easy to use and can be used on both a personal and business scale. It really can help you map out processes in a business or help you begin to formulate ideas for personal or educational use. Having the free version is great since you can test out some limited functionality before committing to purchasing the full version.
Anonymous | TrustRadius Reviewer

Xmind

No score
No answers yet
No answers on this topic

Support Rating

Lucidchart

Lucidchart 8.5
Based on 21 answers
The team is always available to answer questions on Instagram or through their live chat, and we get calls from them about once a year asking if we're happy with stuff or want to upgrade our service. Overall, they have been really professional, and I can see that they really enjoy developing their software and helping companies with diagram creation services.
David Cassel | TrustRadius Reviewer

Xmind

Xmind 5.0
Based on 2 answers
The support around a bug in the tool which prevented the correct printing of diagrams. Support came back after a few days, and there was no workaround. Eventually, the bug was fixed in a future release. The company does not pay much attention to user forums. With better support and plugin mechanism for user contributions, the product would be more convincing.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lucidchart

Lucidchart is designed to do one thing in my opinion, design charts of connected shapes. Other apps can do the same but are often tied to a desktop app and bloated with other illustration features I do not need. I like that is Lucidchart is limited in features to those specific to the needs of this task and allows for easy sharing of my documents with others.
Albert Ellenich | TrustRadius Reviewer

Xmind

It has a different form. Trello is good for task management. Xmind will give an overall connection between different tasks and how all the tasks interconnect to each other. The reminder function in Trello is good to keep track. However, a bird's eye view in Xmind will put conversations into context, and ease the navigation of any discussions.
Aryani Paramita | TrustRadius Reviewer

Return on Investment

Lucidchart

  • We run Lucidchart for a fraction of what it would cost to deploy Visio, allowing us to open up its tools to more employees.
  • The low learning curve means less time spent teaching and more time spent recording data.
  • Its various functions have made it a mainstay in multiple departments outside of IT.
Anonymous | TrustRadius Reviewer

Xmind

  • You can see big picture and in a faster way can drill down ideas. It makes it easier to dominate states, ideas, analysis, etc. So it make you learn faster and respond faster and smarter.
Celil ÇİYNEKLİ | TrustRadius Reviewer

Screenshots

Pricing Details

Lucidchart

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Lucidchart Editions & Modules

Edition
Basic4.951
Pro8.951
TeamVaries1
  1. per month
Additional Pricing Details
The Team Pricing increases depending on the number of users on the account.

Xmind

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Xmind Editions & Modules

Additional Pricing Details

Add comparison