Luigi's Box vs. Searchspring

Superb support: the discovery of our needs was very well organised. The support with the specifications gave me confidence (compared with other companies that don't take our specific needs into account). Once the tool was in place, we had 2 meetings to get to grips with it, with recorded videos so that we could go through the motions again

Incentivized

Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.

Incentivized

• Responsive and easy to cooperate with
• Very robust search engine with many options for individual settings and result optimization
• advanced analytics tool

• SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
• SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
• SearchSpring can account for misspellings and typos in the search bar by using search customizations.

Incentivized

• Hide products and categories that are out of season
• Improve CTR automated adjustment
• Improve explanations in set-up tool to facilite customisation

Incentivized

• Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
• Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).

Incentivized

We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.

Incentivized

Easier to implement and use in daily, the search engine is faster and better, to be honest is the best. We have one solution for recommenders, searching, and listings. We managed to agree to favorable contract terms + Communication with tool support is perfect. We have solved our main problem very quickly and flexibly

Incentivized

Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.

Incentivized

• We've gone from an average basket of 90 euros to around 100 euros.
• The product managers have new ideas for products to integrate.

Incentivized

• Increased our site search speed.
• Increased conversion rate.
• Increase in sales by boosting best sellers and relevant items throughout the year.

Incentivized