27 Ratings
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Score 8.6 out of 100
Top Rated
175 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

ManageEngine Desktop Central

Simple to use for managing endpoints (mass deployments, imaging, remote control) [and] simple to learn for new users. Simple to implement.Not very good at reporting Software Inventory and not suitable for controlling non-office assets (Additional add-on needed).
Anonymous | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

It is well suited in organizations that are looking for an all-in-one Systems Management solution, that is well-known in the industry, and comes from a vendor that is also well-known, and that offers good support for this kind of product. It is less suited for organizations that want to use something right away, without a whole lot of setup/management on the back-end. This also wouldn't be suited for organizations that don't have funding for their IT folks to get formal training in the use of the product or have the time to read through the documentation, etc.
Anonymous | TrustRadius Reviewer

Pros

ManageEngine Desktop Central

  • System inventory - ManageEngine scans every computer, listing a detailed report of all hardware and software.
  • Patch management - Microsoft products and most third party software receive security updates on a regular schedule without user intervention.
Anonymous | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

  • Remote Control works well and does not require a lot of configuration. It must be understood that the Remote Control feature of System Center Configuration Manager is different from RDP, as it does not establish a separate user session and allows a tech to troubleshoot issues in a way visible to a user.
  • It is easy to add client devices for management, and multiple options are available (push, Active Directory, etc.)
  • It's modular and extensible. For example, a third-party company, Parallels, makes a System Center Configuration Manager plugin to manage Macs from the same console.
Anonymous | TrustRadius Reviewer

Cons

ManageEngine Desktop Central

  • Sometimes it will report that systems are missing patches when they are really not.
  • I wish it was able to pull warranty details for computers directly instead of having to enter manually.
Ray Koch | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

  • The licenses can be expensive if you are a small organization. Make sure you have a good deal with your Microsoft partner.
  • Deal with collections can be a little hard sometimes. Collections are the say the product classify or organize the groups. As the concept is a little different from what we're used to, like Active Directory Organizational Units or Security Groups, etc., it's best if you spend some time studying this before you deploy the product in your organization, especially if your organization has severy business or business units and remote sites.
  • You don't have as much product specialists as you have for other Microsoft products like MS Exchange, for example. So, make sure you hire a partner that have the skills needed to help you during the deploy of the product. Indeed, it is a complex product and it demands attention to details to avoid frustration in the future. People tend to save money on the implementation phase and that leads to frustration and, in some cases, projects cancellation due to underestimation of the requirements of the product.
Eduardo Viero | TrustRadius Reviewer

Likelihood to Renew

ManageEngine Desktop Central

ManageEngine Desktop Central 6.0
Based on 1 answer
The other tools we use do not have an inventory management tool. Also not many tools we use intergrate well with this product.
Anonymous | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 9.6
Based on 2 answers
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance.We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
Junie Johwa | TrustRadius Reviewer

Usability

ManageEngine Desktop Central

ManageEngine Desktop Central 9.0
Based on 1 answer
Responds well to basic needs:1. Update2. Image/Re-image endpoints3. Mass deployment4. Pop-Up communications
Anonymous | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 7.3
Based on 5 answers
It becomes useful to access the corporate data on the go or while you are outside the office. Data leakage is a serious problem, so Intune does the work for us. It provides secure access to company resources and data on the go and on our own mobile device. In this way, we can reply to client emails without any delay and the organization has full control over the sharing of data as per compliance policy.
Anonymous | TrustRadius Reviewer

Performance

ManageEngine Desktop Central

No score
No answers yet
No answers on this topic

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 7.2
Based on 28 answers
Due to SCCM being developed by Microsoft and meant to work with other Microsoft products, there has been no performance issues on servers nor client devices. We have done two upgrades without any unplanned downtime or issues, and there has been no requirement to roll-back any deployment or updates of SCCM due to any bugs or vulnerability found later. This is a well made product for specific use and specific platform. Other competitor products can do more and compatible with other Operating Systems, but if there is no requirement for that, SCCM is the best of breed.
Anonymous | TrustRadius Reviewer

Support Rating

ManageEngine Desktop Central

ManageEngine Desktop Central 8.0
Based on 7 answers
They do an excellent job but there is always a little room for improvement. Otherwise they do an excellent job!
Ray Koch | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 8.2
Based on 19 answers
Microsoft support is very quick in assisting with large scale or even smaller-scale issues. They are available 24/7/365 (depending on your support tier contract), which is really nice if your system goes sideways. I've used them a handful of times when something goes wrong. They are always friendly and helpful.
Adam Martin | TrustRadius Reviewer

Implementation Rating

ManageEngine Desktop Central

No score
No answers yet
No answers on this topic

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 8.8
Based on 4 answers
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand!Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the projectManagement can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
Junie Johwa | TrustRadius Reviewer

Alternatives Considered

ManageEngine Desktop Central

We selected ManageEngine Desktop Central because it is easy to implement, and their support is very good. It has very good functionality, rolled into one, in how well it handles these features. Also, there is nothing that compares to the cost-effective nature of this product. We recommend ManageEngine Desktop Central. It's one of the best solution from the market.
Neil Johnson | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft System Center Configuration manager was always selected because it combines several standalone solutions provided by other vendors. Has great integration with all Microsoft services including Azure. Being an enterprise standard level product, you can expect that your IT personnel has experience with it and you don't need to spend too much time to educate them.
Valery Mezentsau | TrustRadius Reviewer

Return on Investment

ManageEngine Desktop Central

  • The impact has been positive. Being able to manage entire sets of assets, rather than addressing them one at a time, has been huge. The ability to deploy an application without disturbing an end-user is great as well.
  • No negative impact on ROI.
Steve P | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

  • Positive Impact #1: Leveraging the Remote Access feature, we can simply remotely connect to a users workstation to assist with any issues they may encounter. We have multiple locations, so it is a huge time saver in troubleshooting end user issues.
  • Positive Impact #2: ROI is different for everyone, but ours has been positive in that we dont have to travel back and fourth between building as often to assist users. This saves time, gas and ultimately money.
  • Positive Impact #3: After you have deployed all the SCCM agents SCCM will start performing its magic. Inventory of your hardware and software is readily available in fully customizable reports that you can provide upper management for tech refreshes, etc. We also use the reports to ensure we have the right licensing installed vs. the licensing we have purchased.
Joe Spradlin | TrustRadius Reviewer

Pricing Details

ManageEngine Desktop Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ManageEngine Desktop Central Editions & Modules

Additional Pricing Details

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Endpoint Manager (Microsoft Intune + SCCM) Editions & Modules

Edition
Microsoft 365 For Families9.991
Microsoft 365 For Individuals6.991
Microsoft 365 Business Basic$52
Microsoft 365 Business Standard12.502
Microsoft 365 Business Premium$152
Microsoft 365 Apps8.252
  1. per month
  2. per user/per month
Additional Pricing Details

Add comparison