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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManyChat

    Score6.5 out of 10
    N/AManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

    $10

    per month

    SAP Extension Suite (discontinued)

    Score8.4 out of 10
    N/AThe SAP Extension Suite (formerly part of the SAP Cloud Platform) is a legacy solution that enabled businesses to rapidly build and enhance applications, processes and experiences, with the goal of driving agility and flexibility, while extending the value of applications. The product has obsolesced, and modern offerings including SAP Build or theN/A
    Pricing
    ManyChatSAP Extension Suite (discontinued)
    Editions & Modules
    500 Subscribers
    $10.00
    per month
    1,000 Subscribers
    $15.00
    per month
    2,500 Subscribers
    $25.00
    per month
    5,000 Subscribers
    $45.00
    per month
    10,000 Subscribers
    $65.00
    per month
    15,000 Subscribers
    $95.00
    per month
    20,000 Subscribers
    $125.00
    per month
    25,000 Subscribers
    $145.00
    per month
    25,001+ Subscribers
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    ManyChatSAP Extension Suite (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ManyChatSAP Extension Suite (discontinued)
    Considered Both Products
    ManyChat
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    ManyChatSAP Extension Suite (discontinued)
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    NativeScript
    Score4.8 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    No answers on this topic
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManyChatSAP Extension Suite (discontinued)
    Likelihood to Recommend
    9.3
    (6 ratings)
    9.0
    (15 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ManyChatSAP Extension Suite (discontinued)
    Likelihood to Recommend
    ManyChat
    I found that ManyChat is a strong tool when receiving incoming messages, being able to create a tree of potential responses based on options given to the initiator. There is also a huge potential for complex automation (as long as the environment required by Facebook in order to send outgoing messages is maintained).
    Incentivized
    Read full review
    Discontinued Products
    The adoption of SAP Extension Suite is growing significantly and it has become a strategic platform for our company. SAP Extension Suite will most likely meet the requirements of most companies to get beyond small workgroup apps and tackle more strategic requirements. The most important thing that SAP Extension delivers is a single UI for development effort for web and mobile deployment.
    Incentivized
    Read full review
    Pros
    ManyChat
    • Collect email and phone number easily
    • provide 24/7 customer support to your customers
    • More than one ways for people to opt into your bot
    • great way to provide offers and sales to your subscribers via messenger
    • Great to build a relationship with your followers on Instagram
    Incentivized
    Read full review
    Discontinued Products
    • Reduces the length and cost of system development and integration
    • Empowers developers to acquire a new skill to deliver applications and other services efficiently
    • Enabled the innovation team to transform the way services are accessed and delivered
    • Ensures scalability of apps used simultaneously by thousands of customers
    Incentivized
    Read full review
    Cons
    ManyChat
    • Honestly, the only thing I don't like about ManyChat is their support. It seems to be almost non existent. However, that concern is negated by having a fantastic user base that helps each other out on Facebook.
    Incentivized
    Read full review
    Discontinued Products
    • It was a bit of a hassle to configure at first but once setup it's easy and fast.
    • At a certain time they removed key items used in pipelines to force upgrades.
    • The new UI though works well feels less intuitive than the previous one.
    Incentivized
    Read full review
    Usability
    ManyChat
    ManyChat is a great tool, provides loads of features, integrations and just saves you a whole load of time once all set up. If you aren't tech-savvy or used to how digital marketing tools work, it can appear complicated. That's how I felt initially 2 years ago, and after watching tutorials online I had a better understanding of it. This is why I rated it a 7, as it's not a tool that you can just play around with and guess how it works. There's definitely a learning curve with it so I recommend doing the free training and watching video tutorials.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    ManyChat
    There is room for improvement but frankly, we haven't had the need to request for support. Everything is pretty easy to setup and there are very useful video explanation guides and walkthroughs on ManyChat's YouTube channel. The only challenge we have had was to integrate it with Zapier, it's a bit tricky because you need to do a setup workaround first, but nothing too complicated.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    ManyChat
    I've worked in the past with Chatfuel. However, I decided to switch to ManyChat due to a variety of reasons. Overall, ManyChat offers much more functionality out of the box (e.g., Facebook comments tool), sequence builders are much more intuitive. Also, they provide flexible pay as you go pricing plan, which is perfect for a startup like us.
    Incentivized
    Read full review
    Discontinued Products
    We have been able to work in a much more agile way with SAP Extension Suite, and there is a lot of excitement that developing with this platform is significantly faster. SAP Extension Suite is the perfect fit to build great-looking applications that work on any form factor, be it [a] smartphone, laptop, or tablet, and within budget.
    Incentivized
    Read full review
    Return on Investment
    ManyChat
    • For the intended application, we experienced a negative ROI due to the inconsistency in the ability to maintain the automation without incoming responses. Since it is a free service that was meant to lead to paid services organically, the inconsistencies prevented the desired outcome.
    • We did experience a higher conversion rate with basic incoming messages with questions about services or products due to the ability to have pre-created responses and direction immediately supporting the prospect.
    Incentivized
    Read full review
    Discontinued Products
    • Faster development cycle due to native integration with SAP products
    • Negative short-term ROI due to the lack of training material and significant differences with the previous version of the same tool (SAP Web IDE)
    • Tighter integration with corporate programming guidelines since SAP Extension Suite offers great integration with DevOps pipeline solutions
    Incentivized
    Read full review
    ScreenShots

    SAP Extension Suite (discontinued) Screenshots

    Screenshot of SAP FioriScreenshot of SAP Intelligent Robotic Process AutomationScreenshot of SAP Business Application StudioScreenshot of Build a mobile appScreenshot of Mobile app client