What users are saying about
62 Ratings
4 Ratings
62 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 5.5 out of 100

Likelihood to Recommend

Marin Software

It's well suited when you have to integrate it with another data source, like an FTP for example. The dimensions you can assign to campaigns or ad group levels help for easier performance management and reporting.What makes it difficult is that everytime you need to update anything on the account, you can't use the publisher but have to do it through Marin. This makes the whole process very time consuming and causes more mistakes. Also if you have paused anything on the publisher and you don't remember to sync marin after, all changes on the publisher will get lost if you make new changes on marin
Anonymous | TrustRadius Reviewer

Springbot

Well Suited For:
  • Small businesses with small marketing teams.
  • Shopify Customers.
  • Small businesses that want more reporting/segmented lists.
  • Businesses that are upgrading from a service like Constant Contact or Mailchimp.
Less appropriate
  • Customer who are currently using Klaviyo.
  • Business who do not have a Shopify website.
Alex Mills | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Marin Software
Springbot
8.7
WYSIWYG email editor
Marin Software
Springbot
8.6
Dynamic content
Marin Software
Springbot
9.1
Ability to test dynamic content
Marin Software
Springbot
8.2
Landing pages
Marin Software
Springbot
8.2
A/B testing
Marin Software
Springbot
9.1
Mobile optimization
Marin Software
Springbot
8.6
Email deliverability reporting
Marin Software
Springbot
8.6
List management
Marin Software
Springbot
9.1
Triggered drip sequences
Marin Software
Springbot
8.6

Lead Management

Marin Software
Springbot
8.9
Lead nurturing
Marin Software
Springbot
8.6
Lead scoring and grading
Marin Software
Springbot
9.1
Data quality management
Marin Software
Springbot
8.6
Automated sales alerts and tasks
Marin Software
Springbot
9.1

Campaign Management

Marin Software
Springbot
7.5
Calendaring
Marin Software
Springbot
8.6
Event/webinar marketing
Marin Software
Springbot
6.4

Social Media Marketing

Marin Software
Springbot
8.2
Social sharing and campaigns
Marin Software
Springbot
7.3
Social profile integration
Marin Software
Springbot
9.1

Reporting & Analytics

Marin Software
Springbot
9.1
Dashboards
Marin Software
Springbot
9.1
Standard reports
Marin Software
Springbot
9.1
Custom reports
Marin Software
Springbot
9.1

Platform & Infrastructure

Marin Software
Springbot
7.7
API
Marin Software
Springbot
9.1
Role-based workflow & approvals
Marin Software
Springbot
8.2
Customizability
Marin Software
Springbot
7.3
Integration with Salesforce.com
Marin Software
Springbot
7.3
Integration with Microsoft Dynamics CRM
Marin Software
Springbot
7.3
Integration with SugarCRM
Marin Software
Springbot
7.3

Pros

Marin Software

  • Marin is a self-serve platform. You can tailor your campaigns per your preference/convenience/needs. You can customize your view, see % changes, create custom columns depending on your Key Performance Indicators, and set any sort of dimensions and labels that will help you filter for your campaigns on a daily basis.
  • Bidding and changes to destination URLs can be done through mass edits within the UI, without having to upload bulk-sheets. You push any changes from Marin to the Engines, and can also pull in your changes from Bing/AdWords engines by syncing your campaigns as well. The system will not publish anything you do not manually post until Midnight PST. You can copy paste straight from your excel bulksheet into the uploading tool (or upload the document through unicode text).
  • The Administrative log keeps track of all changes, and keeps users (through their logins) accountable for any edits. This way, you can filter for your name, and find the edits that you made, just to double check your work, or to make sure you are publishing the correct changes. There is a keyword- group- and campaign-level history/settings log, where you can see the name of the user who created, edited, published, paused, activated, deleted, etc. any item.
  • You can set up alerts that will help you manage accounts: anything from active campaigns with 0 ad copy, to finding keywords in low ad positions.
  • If you push duplicate keywords, the system will reject them, keeping our accounts from getting clouded due to human error. There is no need to download existing keywords or groups and use their keyword or group IDs to make any edits--instead, editing is a breeze because the system detects the new changes automatically. The only need for IDs is when making edits to creative.
Anonymous | TrustRadius Reviewer

Springbot

  • The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
  • Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
  • Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
  • I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
  • Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
  • Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.
Melissa Best | TrustRadius Reviewer

Cons

Marin Software

  • Support. They are addressing this currently, and things seem to have improved lately, but we were experiencing long delays in getting support tickets addressed.
  • New Google Shopping campaigns will not even show in the tool. Old PLA campaigns are fine however.
  • Random missing data. Typically this happens after an update, but we've seen data missing in various clients. Usually logging a support ticket and having Marin Support rerun a backend process resolves the issue.
Robert Frost | TrustRadius Reviewer

Springbot

  • I'd love for Springbot to continue to expand on their email offering - the platform and automations are excellent, and I'd like additional conditionals as I build out my flows.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Marin Software

Marin Software 7.6
Based on 23 answers
I've used Marin Software now at three separate companies where I evaluated the platform along with several other internal partners. In each case, we did make the decision to renew based on our positive experience with the app and the customer support we received at the Enterprise level. Especially when we had complex integration questions or faced the change to Google's enhanced campaigns - Marin worked closely with us to make the transition seamless.
Anonymous | TrustRadius Reviewer

Springbot

No score
No answers yet
No answers on this topic

Usability

Marin Software

Marin Software 8.9
Based on 5 answers
Marin has a very basic layout, which makes it easy to use and easy to learn and this is very important in a fast paced environment, when there is not a whole lot of time to learn a new program without getting caught behind. Marin has some nice training that makes this whole process super easy.
Anonymous | TrustRadius Reviewer

Springbot

Springbot 7.7
Based on 3 answers
I think Springbot is pretty user-friendly overall. The only down-side is that the website is often updated, leaving the customer to hunt certain features down that are now in a different spot. So I think it would be helpful if every so often they sent an email that let customers know what changes were made and where to access everything
Alex Mills | TrustRadius Reviewer

Support Rating

Marin Software

Marin Software 8.2
Based on 5 answers
I have had mostly successful support from Marin Software with the exception of one individual who I am assuming was new due to their lack of knowledge about the product. I do not hold this against Marin Software significantly because any time I have ever called/emailed with questions I have received help fast and accurately.
Ashlee Anderson | TrustRadius Reviewer

Springbot

Springbot 9.1
Based on 2 answers
Maybe the part that I value the most, is the partnership that I've developed with Springbot. Out of the gate, there is absolutely work to do to get things set up and they don't sugar coat that. While much of the onboarding was smooth - we had a few obstacles to work through, and I'm thankful my Success Manager kept me up to date as we resolved anything that came up, and was proactive with her outreach and recommendations to get the most out of the platform.  I find myself learning something new each time I chat with her, whether it be optimizations to my automations, new marketing ideas, or ways to increase engagement as I go into the holidays. 
Anonymous | TrustRadius Reviewer

Online Training

Marin Software

Marin Software 9.0
Based on 1 answer
Interactive helpful videos, summaries, and quizzes help a user learn the platform in demo-mode. The only challenge was that once you clicked certain buttons per instructions, you couldn't necessarily go back to retake notes without redoing the entire module.
Anonymous | TrustRadius Reviewer

Springbot

No score
No answers yet
No answers on this topic

Implementation Rating

Marin Software

Marin Software 9.8
Based on 5 answers
I think if we had known what we wanted, the implementation would have been perfect. Since we didn't, there was quite a bit of back and forth between ethology and the implementation team at Marin. The process ended up taking a lot longer than we expected it to take, but worked out in the end.
Robert Frost | TrustRadius Reviewer

Springbot

No score
No answers yet
No answers on this topic

Alternatives Considered

Marin Software

Marin is a must have for any enterprise-level PPC account. The time savings from task automation and the very sophisticated bidding platform can help any advertiser or agency effectively scale any account.In both AdWords and Bing, the bulk editing and automated bidding features are less reliable and prone to error. The interfaces are also unnecessarily complicated and outdated.While Google Analytics is a great tool, there are no features that tie true revenue data into these interfaces, limiting the amount you can really optimize around ROI.
Vincent Misiewicz | TrustRadius Reviewer

Springbot

Springbit is more expensive, more complicated and delivered less.
Anonymous | TrustRadius Reviewer

Return on Investment

Marin Software

  • It has definitely increased employee efficiency because we run on Yahoo Gemini, Bing, and Google. If we had to optimize/report per engine, it would take hours and hours each week.
  • I think it's made optimizations less of a daunting task in my daily routine. I've been able to pinpoint where our ROI suffers and work from there in a matter of minutes.
  • The customer service has gotten better and could still be improved. Our Marin rep used to be horrible at returning messages but once he got support, we were able to implement a ton more pixels and betas.
Nikita Patel | TrustRadius Reviewer

Springbot

  • Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
  • I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
  • It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.
Melissa Best | TrustRadius Reviewer

Screenshots

Pricing Details

Marin Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Marin Software Editions & Modules

Additional Pricing Details

Springbot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Springbot Editions & Modules

Edition
Platform Base Package$199/month1
  1. for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
Additional Pricing Details
See website for pricing calculator for additional pricing options.

Rating Summary

Likelihood to Recommend

Marin Software
6.0
Springbot
5.5

Likelihood to Renew

Marin Software
7.6
Springbot

Usability

Marin Software
8.9
Springbot
7.7

Reliability and Availability

Marin Software
9.0
Springbot

Support Rating

Marin Software
8.2
Springbot
9.1

Online Training

Marin Software
9.0
Springbot

Implementation Rating

Marin Software
9.8
Springbot

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