MeetFox vs. Acuity Scheduling, a Squarespace company

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MeetFox
Score 8.3 out of 10
N/A
MeetFox is an appointment scheduling solution for businesses that want to scale their meetings. A suite of appointment scheduling, video calling, invoicing and payment processing features designed to make it easy for businesses to save time and automate tedious tasks. With customization options, an open API and full white label branding, MeetFox can be integrated into any website, application or workflow.
$0
per user/month
Acuity Scheduling, a Squarespace company
Score 8.8 out of 10
N/A
Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.
$14
per month
Pricing
MeetFoxAcuity Scheduling, a Squarespace company
Editions & Modules
Free
$0
per user/month
Pro
$10
per user/month
Premium
$35
per user/month
Emerging
$14
per month
Growing
$23
per month
Powerhouse
$45
per month
Offerings
Pricing Offerings
MeetFoxAcuity Scheduling, a Squarespace company
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFREE users get unlimited scheduling and meetings with calendar sync, invoicing and payments for free, forever. PRO users get more branding options, greater customization and SMS notifications. PREMIUM users get group calling, meeting recordings and a complete white label experience. ENTERPRISE users get highly discounted pricing, priority tech support and live onboarding and team training.
More Pricing Information
Community Pulse
MeetFoxAcuity Scheduling, a Squarespace company
Top Pros
Top Cons

No answers on this topic

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User Ratings
MeetFoxAcuity Scheduling, a Squarespace company
Likelihood to Recommend
9.0
(1 ratings)
8.3
(46 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.3
(3 ratings)
Usability
9.0
(1 ratings)
9.9
(7 ratings)
Support Rating
9.0
(1 ratings)
9.7
(16 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
MeetFoxAcuity Scheduling, a Squarespace company
Likelihood to Recommend
MeetFox
MeetFox offers two must-have services for the price of one. It has a good look and feel to the platform and is easy to learn not only from the subscriber side but for your customers. Plus, MeetFox is growing and open to customer feedback and suggestions. Clients love the meeting reminder notifications as well. A great product for coaching and consulting businesses!
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Squarespace
I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
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Pros
MeetFox
  • Great price options.
  • Ability to coordinate calendars to video scheduling and web integration.
  • Logo and White label options.
  • Ability to set up various meeting types.
  • Ability to have small private group coaching calls.
  • Great video quality.
  • Easy to learn and easy user interface for clients.
  • Attractive email signature options.
  • Zoom integration for large meetings.
  • Ability to record meetings.
  • Timely meeting reminder notifications.
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Squarespace
  • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
  • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
  • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
  • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
  • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
  • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
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Cons
MeetFox
  • Increase bandwidth to accommodate groups larger than 15.
  • More options on customizing time availability for meetings.
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Squarespace
  • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
  • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
  • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
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Likelihood to Renew
MeetFox
I like what it provides for the price I pay.
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Squarespace
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
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Usability
MeetFox
MeetFox gives me all that I need at an affordable price for where my business needs are at the present. In time as I grow, I will reevaluate based on how MeetFox grows.
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Squarespace
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
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Support Rating
MeetFox
My onboarding experience was great and answered all my questions.
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Squarespace
Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
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Implementation Rating
MeetFox
Not really. It was pretty thorough for me and my skill level.
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Squarespace
No answers on this topic
Alternatives Considered
MeetFox
I think MeetFox provides an outstanding combination of two separate platforms I need for my business into one easy-to-use platform. As a startup coaching business, MeetFox saves me money and time by learning one platform that provides two key features necessary for me to provide an intimate and affordable coaching service. It may not be as robust as acuity or zoom but it meets my needs for where I am. I highly recommend checking it out if you want scheduling and video conferencing on a combined platform. Plus you can’t beat the price!
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Squarespace
In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
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Return on Investment
MeetFox
  • Combined two subscription services into one saving me time and money.
  • Ability to offer my clients an intimate connection with coaching meetings.
  • Allows me the versatility I need to create multiple meeting types and coordinate all my meetings.
  • Is simple to set up and easy to use.
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Squarespace
  • Minimizing no shows
  • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
  • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
  • Honestly just saving me from scheduling nightmares and headaches
  • Timezones! It does it for you! (I work internationally)
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ScreenShots

MeetFox Screenshots

Screenshot of Schedule appointments and organize team meetings with ease on any device.Screenshot of Run video calls in any browser with a simple link.Screenshot of Create appointments types and add booking forms to streamline your meetings.Screenshot of Connect your calendar to determine your availability  and receive notifications whenever an appointment is booked.Screenshot of Charge for your bookings and receive instant payments.Screenshot of Include personalized confirmation messages with automatic Email and SMS reminders.