Likelihood to Recommend MeetFox offers two must-have services for the price of one. It has a good look and feel to the platform and is easy to learn not only from the subscriber side but for your customers. Plus, MeetFox is growing and open to customer feedback and suggestions. Clients love the meeting reminder notifications as well. A great product for coaching and consulting businesses!
Paula Franetti Accident/Injury Recovery Coach | Lifestyle Assessment Expert | Behavioral Change Specialist
Read full review I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
Read full review Pros Great price options. Ability to coordinate calendars to video scheduling and web integration. Logo and White label options. Ability to set up various meeting types. Ability to have small private group coaching calls. Great video quality. Easy to learn and easy user interface for clients. Attractive email signature options. Zoom integration for large meetings. Ability to record meetings. Timely meeting reminder notifications. Paula Franetti Accident/Injury Recovery Coach | Lifestyle Assessment Expert | Behavioral Change Specialist
Read full review Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice. I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize. I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence. I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient. I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service. I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call. Read full review Cons Increase bandwidth to accommodate groups larger than 15. More options on customizing time availability for meetings. Paula Franetti Accident/Injury Recovery Coach | Lifestyle Assessment Expert | Behavioral Change Specialist
Read full review Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text Read full review Likelihood to Renew I like what it provides for the price I pay.
Paula Franetti Accident/Injury Recovery Coach | Lifestyle Assessment Expert | Behavioral Change Specialist
Read full review Acuity Scheduling has been very reliable. If you don't believe me, check out
their status page here . They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Read full review Usability MeetFox gives me all that I need at an affordable price for where my business needs are at the present. In time as I grow, I will reevaluate based on how MeetFox grows.
Paula Franetti Accident/Injury Recovery Coach | Lifestyle Assessment Expert | Behavioral Change Specialist
Read full review It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Read full review Support Rating My onboarding experience was great and answered all my questions.
Paula Franetti Accident/Injury Recovery Coach | Lifestyle Assessment Expert | Behavioral Change Specialist
Read full review Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
Read full review Implementation Rating Not really. It was pretty thorough for me and my skill level.
Paula Franetti Accident/Injury Recovery Coach | Lifestyle Assessment Expert | Behavioral Change Specialist
Read full review Alternatives Considered I think MeetFox provides an outstanding combination of two separate platforms I need for my business into one easy-to-use platform. As a startup coaching business, MeetFox saves me money and time by learning one platform that provides two key features necessary for me to provide an intimate and affordable coaching service. It may not be as robust as acuity or zoom but it meets my needs for where I am. I highly recommend checking it out if you want scheduling and video conferencing on a combined platform. Plus you can’t beat the price!
Paula Franetti Accident/Injury Recovery Coach | Lifestyle Assessment Expert | Behavioral Change Specialist
Read full review In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
Read full review Return on Investment Combined two subscription services into one saving me time and money. Ability to offer my clients an intimate connection with coaching meetings. Allows me the versatility I need to create multiple meeting types and coordinate all my meetings. Is simple to set up and easy to use. Paula Franetti Accident/Injury Recovery Coach | Lifestyle Assessment Expert | Behavioral Change Specialist
Read full review Minimizing no shows Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed) Honestly just saving me from scheduling nightmares and headaches Timezones! It does it for you! (I work internationally) Read full review ScreenShots