What users are saying about
Top Rated
2129 Ratings
Top Rated
2129 Ratings
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Score 8 out of 100
Top Rated
102 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Security

    SharePoint

    Feature Set Not Supported
    N/A
    8.8

    Optimizely Content Cloud

    88%
    Optimizely Content Cloud ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    8.8
    88%
    40 Ratings

    Platform & Infrastructure

    SharePoint

    Feature Set Not Supported
    N/A
    7.3

    Optimizely Content Cloud

    73%
    Optimizely Content Cloud ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    6.8
    68%
    35 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    7.8
    78%
    30 Ratings

    Web Content Creation

    SharePoint

    Feature Set Not Supported
    N/A
    7.0

    Optimizely Content Cloud

    70%
    Optimizely Content Cloud ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    8.0
    80%
    40 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    7.8
    78%
    39 Ratings

    Admin section

    N/A
    0 Ratings
    7.8
    78%
    40 Ratings

    Page templates

    N/A
    0 Ratings
    7.4
    74%
    35 Ratings

    Library of website themes

    N/A
    0 Ratings
    5.1
    51%
    15 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    7.7
    77%
    36 Ratings

    Publishing workflow

    N/A
    0 Ratings
    7.2
    72%
    38 Ratings

    Form generator

    N/A
    0 Ratings
    5.1
    51%
    28 Ratings

    Web Content Management

    SharePoint

    Feature Set Not Supported
    N/A
    6.8

    Optimizely Content Cloud

    68%
    Optimizely Content Cloud ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    7.6
    76%
    38 Ratings

    SEO support

    N/A
    0 Ratings
    8.0
    80%
    39 Ratings

    Bulk management

    N/A
    0 Ratings
    7.2
    72%
    32 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    5.6
    56%
    34 Ratings

    Community / comment management

    N/A
    0 Ratings
    5.6
    56%
    25 Ratings

    Attribute Ratings

    • Microsoft SharePoint is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • Optimizely Content Cloud is rated higher in 4 areas: Likelihood to Recommend, Usability, Online Training, Implementation Rating

    Likelihood to Recommend

    8.2

    SharePoint

    82%
    193 Ratings
    8.8

    Optimizely Content Cloud

    88%
    64 Ratings

    Likelihood to Renew

    9.8

    SharePoint

    98%
    21 Ratings
    8.0

    Optimizely Content Cloud

    80%
    25 Ratings

    Usability

    8.3

    SharePoint

    83%
    18 Ratings
    8.8

    Optimizely Content Cloud

    88%
    20 Ratings

    Availability

    SharePoint

    N/A
    0 Ratings
    9.2

    Optimizely Content Cloud

    92%
    8 Ratings

    Support Rating

    8.6

    SharePoint

    86%
    18 Ratings
    8.0

    Optimizely Content Cloud

    80%
    4 Ratings

    In-Person Training

    4.5

    SharePoint

    45%
    1 Rating

    Optimizely Content Cloud

    N/A
    0 Ratings

    Online Training

    6.4

    SharePoint

    64%
    1 Rating
    6.7

    Optimizely Content Cloud

    67%
    3 Ratings

    Implementation Rating

    6.0

    SharePoint

    60%
    8 Ratings
    8.0

    Optimizely Content Cloud

    80%
    2 Ratings

    Likelihood to Recommend

    Microsoft

    MS Sharepoint is specifically useful when you have to collaborate with multiple teams. All teams know what exactly is happening and if they need help they can get it without asking you to share the link every time. This really [transfers] the burden from my shoulders to the participants. As participants can access all resources on demand. For a small team[,] it might feel [like] firing a cannon to kill a mosquito. They can avoid Sharepoint and use [a] planner. If you are the one like me who was excited to see different templates, you will be sad to see there are not many and most of them [look the same].
    Read full review

    Optimizely

    Optimizely Content Cloud is well suited for getting content in front of your users within a few clicks. It does take some time to get used to the UI and configuration. However, this is the same scenario with all DXPs.
    Read full review

    Pros

    Microsoft

    • Microsoft SharePoint integrates well with Office 365. So long as the content is organized and users know what they are looking for, it can store a wealth of information.
    • It's simple for administrators to add and remove users. It is possible to restrict access to specific pages of a website to particular individuals or groups.
    • As long as the document structure is simple and keeps track of authors and last edited dates, it is simple to store documents in Microsoft's simple document structure.
    Read full review

    Optimizely

    • It's easy and fun to use. You can take someone with no experience in content management and they pick it up very quickly.
    • It is capable of managing multiple sites in multiple languages.
    • It has good uptime. Deployments are easy and with hot-swapping, you would never know the site was being updated in the background.
    • The searching capabilities are excellent. Not only can it index your own site but other content as well.
    Read full review

    Cons

    Microsoft

    • It does take some work to get your setup to be as graphical as modern design tends to be.
    • Overlapping calendars are great but they do take some time investment to create.
    • Depending on how many project or teams you work with it can get a little overwhelming to have so many different groupings.
    Read full review

    Optimizely

    • Product Line vs Brand vs Manufacturer delineation, the website is built mainly to support brands and doesn't really differentiate when it comes to features (such as brand supplier pages) which is challenging especially when it comes to brand vs manufacturer. You might want to have both a manufacturer page and a brand page for a product which isn't really supported.
    • With a very large database (over 1.5 million products), there can be some unique bugs, such as slowness or freezing when searching for products. There are workarounds such as by using the filter button instead.
    • Could really use a "Product List" feature, so that products can be added to a list and then a customer landing page can be built for that list and email campaigns targeting that list can be used.
    Read full review

    Pricing Details

    SharePoint

    Starting Price

    $5 Per User Per Month

    Editions & Modules

    SharePoint editions and modules pricing
    EditionModules
    Plan 1$5.001
    Plan 2$10.002
    Office 365 E3$20.003

    Footnotes

    1. Per User Per Month
    2. Per User Per Month
    3. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Optimizely Content Cloud

    Starting Price

    Editions & Modules

    Optimizely Content Cloud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Likelihood to Renew

      Microsoft

      It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
      Read full review

      Optimizely

      Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.
      Read full review

      Usability

      Microsoft

      No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
      Read full review

      Optimizely

      Excellent software with tools and professional functions that facilitate the work of our entire marketing strategy. What I like the most about Optimizely [Content Cloud] is the recommendations and support that it provides us with its reports and metadata obtained over the years to optimize our electronic commerce, campaigns, and digital content.
      Read full review

      Reliability and Availability

      Microsoft

      No answers on this topic

      Optimizely

      Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
      Read full review

      Support Rating

      Microsoft

      Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
      • Quick turnaround time for issues
      • A range of support services
      • Access to a network of resources
      • Escalation of issues
      • Ongoing development and commitment to produce enhancement
      The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
      Read full review

      Optimizely

      Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
      Read full review

      In-Person Training

      Microsoft

      The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
      Read full review

      Optimizely

      No answers on this topic

      Online Training

      Microsoft

      I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
      Read full review

      Optimizely

      Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
      Read full review

      Implementation Rating

      Microsoft

      Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
      Read full review

      Optimizely

      No answers on this topic

      Alternatives Considered

      Microsoft

      MS Sharepoint is much more simpler way to use if we compare it with BOX, Box is very slow loading app not that user friendly. Box need really good quality of connectivity. MS Sharepoint provide good after sales support. Query resolution time is really fast in case of MS Sharepoint
      Read full review

      Optimizely

      Among all the CMS products that I've tested, Episerver had a stronger coupling with an e-commerce product (Episerver Commerce), and that was the main reason we went with it. Besides that, the main reasons why I wouldn't go with each, would be mainly: Joomla:
      • Many plug-ins in the marketplace were very poorly written, managed by very small/one person shops, and held very little reliability for a commerce solution.
      • Ability to adapt to business demands was very low.
      Salesforce:
      • Very high cost for implementing; commerce model didn't suit our business model well.
      Umbraco:
      • Didn't suit our traffic needs. While the CMS support was similar, the integration between Epi CMS & Commerce provided a better experience for our users.
      Read full review

      Return on Investment

      Microsoft

      • Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication
      • Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint
      • Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have
      Read full review

      Optimizely

      • Ektron has cost our non-profit huge sums of money with little to no return. Most of our web initiatives have been put on complete hold as we have begun to outsource most of our work to third parties as our website is a mishmash of technologies and patchwork fixes.
      • Ektron has slowed down workflows considerably and all of our content editors refuse to produce content they do not absolutely have to, resulting in the web content manager (me) taking on most tasks or retraining people on a continuous basis.
      Read full review

      Screenshots

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