Modern Hire - A HireVue Company vs. SAP SuccessFactors

I've been a recruiter for more than 20 years, and I simply can't imagine working without Modern Hire at this point. Modern Hire has greatly increased my efficiency, leaving me more time to build relationships with candidates and hiring leaders. I can focus more on the consultative part of my position as opposed to spending time on administrative functions that Modern Hire easily handles.

Incentivized

SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.

Incentivized

• Allows prospective candidates to prepare for and submit recorded responses to established interview questions when it is most-convenient for their schedule (without having to take time off fro their current job, skip lunch, etc.).
• Modern Hire [formerly Montage] offers the ability to conduct both recorded and live video interviewing, allowing the flexibility to adopt whatever approach best fits the culture of the organization, the specific role, etc. We are finding that recorded interviews are terrific for initial or screening, and are great to then share with a hiring manager if there needs to be any calibration between s/he & HR/Talent Acquisition. The live interviews allow us to conduct interviews with candidates who may be applying from outside reasonable driving distance to the nearest Caravan Health office, while still providing an ability to observe important nonverbal cues of candidates.
• Customer support is strong, even offering a "concierge service" which is basically like having an extension of our IT department on the line/logged-in with us to ensure there are no technical issues during the interview.

Incentivized

• Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud
• End to end and seamless integration with SAP eco system and integration with other Microsoft solutions
• Great learning experience for employees on SAP SuccessFactors platform

Incentivized

• The customization of Modern Hire is minimal, hence, more challenging.
• The cost of Modern Hire is outrageous.
• Other recruitment and hiring options are credible.

Incentivized

• The whole software is not user friendly from and admin side.
• A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed.
• Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed.

Incentivized

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

I would revert to my previous answer where it has been an amazing support to our business speed, scalability, and support. My main concern has been data integrity which can affect and has affected our client relations.

Incentivized

SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.

Incentivized

Modern Hire is comparable to all and [does not need] to [be] downloaded, [which adds] convenience. Modern Hire is our company-sponsored platform so I would not be able to select which platform the company uses.

Incentivized

SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .

Incentivized

I dont be part in te contract

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.

Incentivized

• Timing out of interview
• Dial in code does not always work, has said invalid at times
• Constant need to log into platform, times out too soon

Incentivized

• As my project was using SAP ECC system for ERP, SuccessFactors was well integrated with the overall project as a whole due to its compatibility being a SAP product.
• As I have have highlighted multiple time, using SAP Analytics Cloud, we built multiple reports with help of the analytics team that presented detailed visualizations of the available HCM data

Incentivized