MSP360 Managed Backup vs. UpSafe (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Managed Backup
Score 6.9 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
UpSafe (discontinued)
Score 8.5 out of 10
N/A
UpSafe was a solution for storing and backing up data stored in Gmail, Google Drive, Google Contacts, and Google Calendar, or Outlook. It has been discontinued.N/A
Pricing
MSP360 Managed BackupUpSafe (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MSP360 Managed BackupUpSafe (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact MSP360 for pricing details.
More Pricing Information
Community Pulse
MSP360 Managed BackupUpSafe (discontinued)
Top Pros
Top Cons
Best Alternatives
MSP360 Managed BackupUpSafe (discontinued)
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MSP360 Managed BackupUpSafe (discontinued)
Likelihood to Recommend
10.0
(14 ratings)
8.5
(9 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
7.1
(2 ratings)
-
(0 ratings)
Support Rating
8.4
(6 ratings)
8.3
(4 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
MSP360 Managed BackupUpSafe (discontinued)
Likelihood to Recommend
MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Read full review
Discontinued Products
If your company is using a lot of G-suite products such as Gmail, Google Drive, etc..., it's easy to backup your important documentations and texts from email via Free Gmail Backup. You can also schedule your backup automatically. Very easy to use. One downside is this is only for Google users.
Read full review
Pros
MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
Read full review
Discontinued Products
  • Google Cloud Account backup app.
  • All-in-one solution to backup your Google Account.
  • Able to restore the whole Google account or just selected files or emails in a few clicks.
Read full review
Cons
MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
Read full review
Discontinued Products
  • Sometimes it slows down your computer.
  • It doesn't restore selected emails and you have to do it twice.
  • The UI interface could be more aesthetically pleasing.
Read full review
Likelihood to Renew
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
Read full review
Discontinued Products
No answers on this topic
Usability
MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
Read full review
Discontinued Products
No answers on this topic
Support Rating
MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
Read full review
Discontinued Products
The support for this software has been very impressive. I have not had any problems as I have been using it for the past year. I never have to worry about what may happen if I lose a file because I know it can be recovered by the support provided here.
Read full review
Implementation Rating
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
Read full review
Discontinued Products
No answers on this topic
Alternatives Considered
MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
Read full review
Discontinued Products
I prefer Upsafe Free Gmail Backup as it works to effectively save and protect our important brainstorms and conversations, as Google auto-saves in real-time. Cloud Backup for Office365 is slightly clumsier and harder to share as so many team members don’t pay for Microsoft Office since the Google Suite does pretty much the same work.
Read full review
Return on Investment
MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
Read full review
Discontinued Products
  • We have caught employees lying about email usage in the past.
  • ROI is high, always being able to track where your emails/ files go is important.
Read full review
ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages

UpSafe (discontinued) Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of