MSP360 Managed Backup vs. Veeam Backup for Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Managed Backup
Score 6.9 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
Veeam Backup for Microsoft 365
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam® Backup for Microsoft Office 365 eliminates the risk of losing access and control over Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams — so that data is always protected and accessible.
$1.80
per month per user
Pricing
MSP360 Managed BackupVeeam Backup for Microsoft 365
Editions & Modules
No answers on this topic
Veeam Backup for Microsoft 365
$1.80
per month per user
Veeam Backup for Microsoft 365 Community Edition
Free
BaaS for Microsoft 365
Contact Sales
Offerings
Pricing Offerings
MSP360 Managed BackupVeeam Backup for Microsoft 365
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact MSP360 for pricing details.Veeam sells through channel partners. Contact your partner for detailed pricing and quotes. If you do not have a partner, you can find a reseller or contact sales for assistance.
More Pricing Information
Community Pulse
MSP360 Managed BackupVeeam Backup for Microsoft 365
Top Pros
Top Cons
Features
MSP360 Managed BackupVeeam Backup for Microsoft 365
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
MSP360 Managed Backup
-
Ratings
Veeam Backup for Microsoft 365
8.7
81 Ratings
3% below category average
Management dashboard00 Ratings8.678 Ratings
Retention options00 Ratings9.080 Ratings
Encryption00 Ratings8.771 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
MSP360 Managed Backup
-
Ratings
Veeam Backup for Microsoft 365
8.5
72 Ratings
1% below category average
Operational reporting and analytics00 Ratings8.069 Ratings
Malware protection00 Ratings8.145 Ratings
Ransomware Recovery00 Ratings9.335 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
MSP360 Managed Backup
-
Ratings
Veeam Backup for Microsoft 365
8.7
69 Ratings
1% below category average
SaaS Product Integration00 Ratings7.849 Ratings
Multiple Data Restoration Options00 Ratings9.266 Ratings
Data Auditing and Search00 Ratings8.560 Ratings
Data Storage in the Cloud or On-Premises00 Ratings9.363 Ratings
Best Alternatives
MSP360 Managed BackupVeeam Backup for Microsoft 365
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MSP360 Managed BackupVeeam Backup for Microsoft 365
Likelihood to Recommend
10.0
(14 ratings)
9.1
(217 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.1
(7 ratings)
Usability
7.1
(2 ratings)
9.0
(217 ratings)
Support Rating
8.4
(6 ratings)
8.9
(212 ratings)
Implementation Rating
10.0
(1 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
MSP360 Managed BackupVeeam Backup for Microsoft 365
Likelihood to Recommend
MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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Veeam Software
Users who accidentally deleted databases stored in their OneDrive were not able to recover them via Microsoft backup, so I used Veeam backup for Office 365 to recover the files needed for an important project. Veeam for Office 365 is great, and it is easy to recover lost Microsoft Teams files in a meeting.
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Pros
MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Veeam Software
  • My CFO seemed to have lost a whole year of important emails. I simply restored them to his mailbox in a matter of minutes.
  • An employee left the company but an issue came up with a quote this person sent out. I could search his mailbox and got the quote as well as all communications from that customer.
  • It is nice to be able to search emails in various mailboxes without disturbing the user.
  • It is also nice to go back in time. Say they deleted those emails last month I can go back years if needed.
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Cons
MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Veeam Software
  • Veeam Backup for Microsoft 365 isn't 'multi geo' aware - this means we have to manually select resources to back up depending on their geo-location.
  • Veeam Backup for Microsoft 365 doesn't backup Private Channels users create in a Team - there are workarounds for this but it would be nice if this just worked.
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Likelihood to Renew
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Veeam Software
Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
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Usability
MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Veeam Software
The functionality is very intuitive and easy to understand how to use the product. If anything, the information presented could be a little more verbose. I feel like it is lacking in the amount of information being shared regarding the backups compared to other products like Veeam Backup and Recovery.
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Support Rating
MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Veeam Software
Even though we are a small non-profit, support has always been there for help when needed. They are responsive and knowledgeable. If there are any shortcomings from Veeam for support, it is entirely on our end. With a small IT department, we easily get backlogged with projects.
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Implementation Rating
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Veeam Software
Would have marked a 10 but the storage in AWS was very complicated. Would be nice to have more help/guidance connecting to external storage.
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Alternatives Considered
MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Veeam Software
As I stated earlier, Veeam is a great solution that just works and isn’t super expensive like with Rubrik, Cohesity etc. however it is bring your own storage. Whether that’s disk or cloud. However as a result it doesn’t have quite as many add one and features as those other products. But it does backup great.
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Return on Investment
MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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Veeam Software
  • We use this tool to store our most sensitive Data safely where it's easy to get access while even offline mode.
  • Streamlines our off boarding process for data retention by leveraging Veeam Backup for Microsoft 365.
  • Flexible data storage either onsite or in the cloud. Which is very cost effective.
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ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages

Veeam Backup for Microsoft 365 Screenshots

Screenshot of backup creation for Microsoft 365 Exchange Online, SharePoint, OneDrive for Business and Teams data. Jobs can be scheduled to run when and as often as desired.Screenshot of advanced search capabilities and flexible recovery and export options to perform eDiscovery on Microsoft 365 mailboxes, emails, files or sites — as easily as one would with a traditional on-premises data backupScreenshot of restoration of Microsoft 365 Exchange Online, SharePoint, OneDrive for Business and Teams data from a Veeam backup. Veeam offers over 25 ways to restore from Office 365 backups to meet the specific recovery needs of any business