What users are saying about
9 Ratings
4 Ratings
9 Ratings
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Score 7.6 out of 100
4 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

NeonCRM

If you are looking for a quick and easy database option, which integrates breezily with email clients like MailChimp and Constant Contact, and has built-in credit/debit card processing capabilities, NeonCRM is a very good option. An affordable alternative to Salesforce or Raiser's Edge, it does lack some of their "bells and whistles" but gets the job done. On the one hand, Neon features a shallow learning curve and solid user interface, and is web based and mobile friendly. On the other hand, Neon might not be totally appropriate for large or national level organizations because some of the reporting seems less "robust" than pricier alternatives...
Thomas Phillips | TrustRadius Reviewer

Rallybound

Rallybound is well suited for organizations who want a simple platform that can address multiple needs, such as a digital fundraising platform, reporting, and the ability to email. We have been using Rallybound for the last few years because it fits our organizations' needs. Rallybound is not suitable for organizations who want complex fundraising such as linking fundraising to steps/exercise time. Rallybound is limited in some functions when it comes to emails and updating profiles.
Danielle Armour | TrustRadius Reviewer

Pros

NeonCRM

  • NeonCRM allows you to build events, take registrations, and customize those events. Customizations include different ticketing options, add-ons, promotions, etc.
  • NeonCRM does a good job helping you track donors' activities/engagements.
  • It also provides a variety of reporting mechanisms - from dashboard snapshots to graphical reports - that allow you to review programs at a glance or in-depth.
Anonymous | TrustRadius Reviewer

Rallybound

  • Integration with Salesforce is exactly what we were looking for.
  • Easy to make fundraising pages.
  • Easy for us to communicate with our team captains and fundraisers.
Jessica Martin | TrustRadius Reviewer

Cons

NeonCRM

  • Learning the ropes is largely accomplished by reading manuals and watching videos. I don't learn that way. I'd much prefer to be shown. I guess I'm old school.
  • They can be stingy with the customer support. We bought the big package and I still wind up going back to my salesperson to help me cut through any red tape to get what I need.
Lisa Steinberg | TrustRadius Reviewer

Rallybound

  • Rallybound usually has a website glitch once a month that our team has to address. An example of this is that our fundraising numbers are sometimes being skewed or pages are deleted from the website. Rallybound fixes these issues quickly, but they should not occur in the first place.
  • Rallybound should update their email platform. We used to send coaching emails about fundraising from their system, but we now use Pardot because the templates are more appealing and easier to navigate.
  • Rallybound needs to ensure that their sales team and their web team are on the same page at all times. Sometimes our organization is told we are able to do certain things, but then find out it is not possible when it is further discussed. This wastes time on all fronts.
Danielle Armour | TrustRadius Reviewer

Support Rating

NeonCRM

NeonCRM 7.0
Based on 2 answers
Honestly, I've not used support for NeonCRM except to read through help topics. Those have been decently helpful. But I can't speak to what other forms of support NeonCRM may offer.
Anonymous | TrustRadius Reviewer

Rallybound

No score
No answers yet
No answers on this topic

Alternatives Considered

NeonCRM

NeonCRM can grow with us. We were able to implement a few features initially and, as time went on, incorporate others. We continue to do that.
Lora Zygman | TrustRadius Reviewer

Rallybound

RE and Luminate never worked for us. There were too many bugs and features that didn't exist. Luminate was hard to navigate for our fundraisers and didn't sync with RE as it should have.Rallybound does all the things that Blackbaud couldn't, including being user friendly.
Jessica Martin | TrustRadius Reviewer

Return on Investment

NeonCRM

  • Huge positive ROI in that is has alleviated the need for hand-processing of membership transactions
  • Huge positive ROI in that our reporting has been standardized
SarahAnn S. Whitbeck | TrustRadius Reviewer

Rallybound

  • Rallybound allows automatic emails to be sent to those who reach certain fundraising levels, registrations, donations, etc. This saves staff time from having to report, send emails, and answer questions.
  • Rallybound takes a lot of time from our digital team when it comes to asking for updates. The sales team says certain objectives are possible when in reality they are not, wasting our digital team's time.
  • Rallybound saves time on reporting and check-in on event sites. Rallybound lets you pull information quickly for updates on site.
Danielle Armour | TrustRadius Reviewer

Screenshots

Pricing Details

NeonCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

NeonCRM Editions & Modules

Edition
Essentials$501
Impact$1101
Empower$2001
  1. per month
Additional Pricing Details
All plans include unlimited system users, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on number of constituent records in each database. For more information, see our website.

Rallybound

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rallybound Editions & Modules

Additional Pricing Details

Add comparison