What users are saying about
147 Ratings
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Top Rated
651 Ratings
147 Ratings
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Score 6.9 out of 100

SharpSpring from Constant Contact

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Top Rated
651 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Email & Online Marketing

    NetBase Quid

    Feature Set Not Supported
    N/A
    7.4

    SharpSpring from Constant Contact

    74%
    SharpSpring from Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.5
    75%
    462 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.4
    74%
    446 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.0
    70%
    427 Ratings

    Landing pages

    N/A
    0 Ratings
    6.4
    64%
    434 Ratings

    A/B testing

    N/A
    0 Ratings
    8.0
    80%
    389 Ratings

    Mobile optimization

    N/A
    0 Ratings
    4.0
    40%
    420 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.5
    85%
    809 Ratings

    List management

    N/A
    0 Ratings
    8.9
    89%
    493 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.0
    90%
    467 Ratings

    Lead Management

    NetBase Quid

    Feature Set Not Supported
    N/A
    8.8

    SharpSpring from Constant Contact

    88%
    SharpSpring from Constant Contact ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    9.2
    92%
    478 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.3
    83%
    485 Ratings

    Data quality management

    N/A
    0 Ratings
    8.7
    87%
    461 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    8.9
    89%
    457 Ratings

    Campaign Management

    NetBase Quid

    Feature Set Not Supported
    N/A
    8.5

    SharpSpring from Constant Contact

    85%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.4
    84%
    332 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    8.7
    87%
    314 Ratings

    Social Media Marketing

    NetBase Quid

    Feature Set Not Supported
    N/A
    6.7

    SharpSpring from Constant Contact

    67%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    6.6
    66%
    310 Ratings

    Social profile integration

    N/A
    0 Ratings
    6.9
    69%
    356 Ratings

    Reporting & Analytics

    NetBase Quid

    Feature Set Not Supported
    N/A
    8.3

    SharpSpring from Constant Contact

    83%
    SharpSpring from Constant Contact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.0
    80%
    480 Ratings

    Standard reports

    N/A
    0 Ratings
    8.7
    87%
    481 Ratings

    Custom reports

    N/A
    0 Ratings
    8.3
    83%
    442 Ratings

    Platform & Infrastructure

    NetBase Quid

    Feature Set Not Supported
    N/A
    8.1

    SharpSpring from Constant Contact

    81%
    SharpSpring from Constant Contact ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.2
    82%
    359 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.3
    83%
    397 Ratings

    Customizability

    N/A
    0 Ratings
    8.0
    80%
    435 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.0
    80%
    214 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    8.0
    80%
    97 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    7.7
    77%
    90 Ratings

    Attribute Ratings

    • NetBase Quid is rated higher in 5 areas: Likelihood to Renew, Usability, Performance, Support Rating, Implementation Rating
    • SharpSpring from Constant Contact is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.1

    NetBase Quid

    71%
    111 Ratings
    8.9

    SharpSpring from Constant Contact

    89%
    517 Ratings

    Likelihood to Renew

    8.1

    NetBase Quid

    81%
    87 Ratings
    7.6

    SharpSpring from Constant Contact

    76%
    32 Ratings

    Usability

    9.0

    NetBase Quid

    90%
    13 Ratings
    8.1

    SharpSpring from Constant Contact

    81%
    70 Ratings

    Availability

    NetBase Quid

    N/A
    0 Ratings
    7.1

    SharpSpring from Constant Contact

    71%
    3 Ratings

    Performance

    9.5

    NetBase Quid

    95%
    12 Ratings
    4.1

    SharpSpring from Constant Contact

    41%
    3 Ratings

    Support Rating

    9.1

    NetBase Quid

    91%
    22 Ratings
    8.5

    SharpSpring from Constant Contact

    85%
    80 Ratings

    Online Training

    NetBase Quid

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Implementation Rating

    9.6

    NetBase Quid

    96%
    8 Ratings
    7.9

    SharpSpring from Constant Contact

    79%
    15 Ratings

    Product Scalability

    NetBase Quid

    N/A
    0 Ratings
    3.0

    SharpSpring from Constant Contact

    30%
    2 Ratings

    Likelihood to Recommend

    NetBase Quid

    In my use of [NetBase] Quid, I found the tool particularly suitable for curating pertinent content. It allowed me to develop more comprehensive analysis at a larger scale, all while substantially reducing the amount of research time needed. It is also a plus that [NetBase] Quid is delivered as a web app. I did some of my [NetBase] Quid work on a low-end Chromebook without issues.
    Anonymous | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
    Andrea Nwobosi | TrustRadius Reviewer

    Pros

    NetBase Quid

    • Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy.
    • The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease.
    • The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs.
    Anonymous | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
    • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
    Jurgen Teichert | TrustRadius Reviewer

    Cons

    NetBase Quid

    • Dashboards can only currently be exported as PDFs. It would be helpful to have a more read/writable format (eg. PPT) that enables us to combine Netbase's outputs with other sources, or to make them more consistent with our own branding (colours, fonts etc.)
    • The business model revolves around a limited number of login seats. I would like to be able to roll out the tool to make it available/accessible to more people in the business, but the pricing model makes this impractical/uneconomical.
    • Logging out users after a period of inactivity can be frustrating when multitasking/task switching and unsaved work is lost.
    • While Netbase's focus on language processing is its key strength, additional functionality around social analysis (eg. people who follow a brand account, users who talk about X are also likely to talk about Y) is somewhat limited.
    Scott Thompson | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Kaila Troia | TrustRadius Reviewer

    Pricing Details

    NetBase Quid

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    NetBase Quid Editions & Modules

    Additional Pricing Details

    SharpSpring from Constant Contact

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $399 per month

    SharpSpring from Constant Contact Editions & Modules

    Edition
    1,000 Contacts$3991
    2,500 Contacts$4991
    5,000 Contacts$6991
    10,000 Contacts$8991
    20,000 Contacts$1,2991
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    NetBase Quid

    NetBase Quid 8.1
    Based on 87 answers
    We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform.
    Alisa Abrams | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 7.6
    Based on 32 answers
    We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
    David Fox | TrustRadius Reviewer

    Usability

    NetBase Quid

    NetBase Quid 9.0
    Based on 13 answers
    Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc.
    Scott Thompson | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.1
    Based on 70 answers
    This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
    Christine Mullins | TrustRadius Reviewer

    Performance

    NetBase Quid

    NetBase Quid 9.5
    Based on 12 answers
    NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it!
    Ted Tagalakis | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 4.1
    Based on 3 answers
    No answer on this topic is available.

    Support Rating

    NetBase Quid

    NetBase Quid 9.1
    Based on 22 answers
    Our support contact is always available and will spend all of the time required to make sure our questions are answered.
    Anonymous | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.5
    Based on 80 answers
    The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
    Darren Winter, MA | TrustRadius Reviewer

    Implementation Rating

    NetBase Quid

    NetBase Quid 9.6
    Based on 8 answers
    We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform.
    Ted Tagalakis | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 7.9
    Based on 15 answers
    Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
    Matthew Maginley | TrustRadius Reviewer

    Alternatives Considered

    NetBase Quid

    Meltwater took too long to load whenever you had to change keywords, their customer service was not very responsive, and their interface was not very customizeable. We decided to search for a new software company and we invited many companies to present. We selected Netbase after a free trial for reasons stated earlier.
    Melissa Schwartz | TrustRadius Reviewer

    SharpSpring from Constant Contact

    We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
    Kèlene Poyurs | TrustRadius Reviewer

    Return on Investment

    NetBase Quid

    • Positive - NetBase allows us to quickly gather a high level over view of a topic, which helps for new business pitch and being able to inform the account teams of basic information.
    • Negative - We have to use other tools to gather news, which affects our budget.
    Scott Reitzel | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • Streamlined Processes - sales and marketing are now all in the same place.
    • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
    • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
    • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
    • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
    Tim Hemingway | TrustRadius Reviewer

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